Report on TCS Training

Offered by:
TCSiON
Tata Consultancy Services
 Topics

 Communication Skills
 Presentation Skills
 Soft Skills
 Career Guidance Framework
 Resume Writing
 Group Discussion Skills
 Interview Skills
 Business Etiquette
 Effective Email Writing
 Telephone Etiquette
 Accounting Fundamentals
 IT Foundational Skills
 Overview of Artificial Intelligence
 How to understand
ace corporate
interviews
 What I learnt

 The Importance of an interview.

 To imbibe the skills and expertise an interviewer requires.
 To identify the engagement rules of a face to face interview.
 How to handle questions and put forth all your strength.
 Do’s and Don’ts of an effective interview.
 Developing a good opening and closing interview strategy.
 To do best practices on following up on interview.
What is an interview ?

 Interview is a skill requires practice & preparation.

 It is a widely used process of screening applicants for jobs.
 It provides the most direct information about a candidate, his/ her skills, background, and personality type.
“An interview is a procedure designed to obtain information from a person’s oral response to oral inquiries.” ~
Gary Dessler
“ An interview is any planned conversation with a specific purpose involving two or more people.” ~ Bovee and
Thill
Interview process- Before the interview

Preparation for a Job Interview

 Every interview is an experience of learning which takes place during the preparation. It is useful for the
interview you are appearing for.
 The initial preparation requires a thorough investigation of skills ,accomplishments, expertise and your
interests.
 The interview preparation includes : 4Ps : Prepare, Practice, Present and Participate.
Preparation of an interview

 A good assessment of yourself

 Researching the organisation
 Updating your resume
 Preparing a list of commonly asked questions
 Understanding the venue details
 DO’s

 Dress appropriate as per the corporate setting.

 Take care of personal grooming and cleanliness.
 Reach 10-15 minutes early.
 Be sure about the interview time and location, find out how long it takes to get there.
 DON’T s

 Don’t Stay Up late at night

 Don’t over eat or have carbonated soft drink
 Don’t hold negative thoughts of not being selected
 Don’t feel nervous
 Don’t forget to be courteous to everybody
 Dressing Sense

Men’s Interview Attire Women’s Interview Attire

 Suit (navy black Or dark grey) , Sober salwar kameez ,
 Suit (solid colour - navy or dark grey) or formal Saree
dark trouser and full sleeve shirt
 T he suit skirt should be long enough to enable you to
 Long sleeve shirt (white or coordinated with the
sit down comfortably
suit)
 Coordinated blouse
 Black or brown matching belt
 With or without a tie  Conservative shoes
 Dark socks , conservative shoes  Limited jewellery (no dangling earrings or arms of
bracelet)
 Little or no jewellery
 Neat hairstyle
 Neat hairstyle
 Minimal aftershave  Light makeup and perfume
 Neatly trimmed nails  Neatly manicured clean nails
 Document file or briefcase  Portfolio or briefcase
Interview Process- During the interview

 Treat everybody with courtesy and respect

 Greet everybody
 Be ready for a handshake
 Be an attentive listener in order to understand questions
 Address the interviewer as Sir/ Ma’am
 Maintain good eye contact throughout the interview
 Be alert and sit straight in your seat
 Respond to questions warmly and with specific examples
 DO’S

Ask for clarification if you don’t understand a question.

 Be brief and concise in your response.
 Use formal words and expressions and appropriate grammar
 Display your interest in the employer and the job you are being interviewed for .
 Reply to the questions in a positive manner
 Keep your tone polite yet firm
 Take time to respond to a situation
 Don’t s

 Don’t take a seat until you are offered one .

 Don’t slouch and fidget.
 Don’t talk negative about previous employers or managers .
 Don’t show your lack of interest during the interview.
 Don’t give the impression that you are only interested in money on salary
 Don’t be rude and imprudent ,say no politely .
 Don’t use slang and minimise use of fillers like Okay , you know, etc.
 Don’t chew gum.
 Don’t smell of sweat .
 Don’t keep your mobile on during the interview.
 Don’t leave in a hurry.
Interview process – After the interview

Negotiation skills
The main purpose of negotiating is to get closer to your objectives . As people say “Negotiation is all about a
Win-Win situation” .

Techniques required to be a good negotiater:

 Put yourself in the other person shoes and consider how they would react to your proposals .
 Do not stick to a specific point of negotiation .
 Follow different styles and mannerism to negotiate.
 Be comfortable in whatever style you choose.
 Be calm,relaxed,focused.
 How to handle negotiation responses ?

After getting a response from the other party :

 Do not feel obliged to respond immediately ;take time, ask for clarification if required.
 Write down the key notes/ points if required .
 Evaluate the given proposal and compare it with what you have proposed .
 Discuss the responses in detail.
 Share your feedback on the terms offered.
 Talk about the inconsistencies ,if any.
 Give suggestions on how things can move closer to your objectives.
 Negotiate in a calm But in firm way and don’t forget to be polite .
 Settle the things if it is agreeable to you.
 Always have a written agreement to avoid in future.
 Always conclude on good terms .
 Give a positive response for continuing correspondence.
 Frequently Asked Questions

Tell me something about yourself.

 Be brief while responding.

 Don’t include the life history nor irrelevant details.
 Talk about relevant work, experience, achievements and expertise.
 Show your interest in joining.
 A brief on your career objectives should be given.
 Talk about your strengths and skills that you have to offer to them
 Start with a greeting , for instance: Good morning or Hello everyone!, depending on whom you are speaking to.
 Then introduce yourself by saying “My name is _________ or I am ___________ (your name )”.
 Never say Myself __________(name).
 • Tell me about yourself ?
Continued..
Then introduce yourself by saying “My name is _________ or I am ___________ (your name )”.
 Never say Myself __________(name).
 Talk about your academic qualifications for example I have completed my bachelor degree in Science from Maharashtra University
 If you have achieved a first class of distinction please mention it if you have higher academic achievement after bachelors then
mention it first.
 After that speak about your technical skills; if you have any special skills, awards and any certifications then you may talk about
those.
 If you have work experience, draft a career summary and mention it here.
 Mention any projects or special assignments that you are proud of.
 Talk about your goals and objectives .
 Strengths and weaknesses can be mentioned ( in a diplomatic way ).
 Most companies do not expect/encourage too much of personal information
 Thanks politely and the conversation gracefully (be ready for questions).
 • Why should we hire you ?

 Talk about your best qualification and experience .

 Talk about how you can be an asset to the company .
 Talk how you can produce exceptional results .
 Talk about your passion for the job profile .
 Talk about your communication skills and abilities to convince.
 Talk about how you can be a team player.
What are your strengths ?

 Make sure that your strengths match the job requirements .

 Be genuine and accurate .
 Be brief and concise .
 Your responses should be relevant to the job .
 Demonstrate with example.
What are your weaknesses ?

 Make your response skill related .

 Make a weakness appear to be a strength .
 Describe it as an action that needs to improve.
What are the achievements

 Educational achievements
 Work related achievements
 Personal achievements
What do you know about the organization ?

 Research the company thoroughly.

 Go through the company website before going for the interview
 Give details about the organisation
 Talk about company position in the corporate world
 Display your knowledge without sounding as though you know all about the organization.
What is your career objective ?

While answering this question make sure that your answer

Creates an impact
Is a short and targeted statement .
Is not more than three to four lines.
Relates to end matches of the job requirement
 Where do you see yourself five years down the
line ?

 Make sure your answer :

. Is a blueprint of your aim .
Follow the SMART approach.
. Is realistic.
Is not a threat to the interviewer’s position.
Points to Remember

 Be thoroughly prepared
 Research Organisation
 Update your resume .
 Reach before time .
 Dress formally.
 Be polite and courteous to all.
 Follow the smart approach while answering.
 Give brief and concise responses.
 Be aware of your body language.
 Leave the interview venue on a positive note.
Continued..

 Be ready for a handshake.

 Be sure of what you want to say .
 Don’t hesitate to negotiate .
 Avoid using slang .
 Show your enthusiasm for the job .
 Avoid tea or coffee if offered .
 Don’t forget to follow up.
THANK YOU