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    KM Foundations

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    Niel Otacan
    This document discusses the foundations of knowledge management, including infrastructure, mechanisms, and technology. It identifies two components of knowledge management solutions: processes and systems. It also outlines five major components of a knowledge management infrastructure within an organization: organizational culture, structure, information technology infrastructure, common knowledge, and physical environment. Each of these components is described in terms of how it facilitates and supports knowledge management.

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    KM Foundations

    Uploaded by

    Niel Otacan
    77 views11 pages
    This document discusses the foundations of knowledge management, including infrastructure, mechanisms, and technology. It identifies two components of knowledge management solutions: processes and systems. It also outlines five major components of a knowledge management infrastructure within an organization: organizational culture, structure, information technology infrastructure, common knowledge, and physical environment. Each of these components is described in terms of how it facilitates and supports knowledge management.

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    Km Foundations

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    This document discusses the foundations of knowledge management, including infrastructure, mechanisms, and technology. It identifies two components of knowledge management solutions: processes and systems. It also outlines five major components of a knowledge management infrastructure within an organization: organizational culture, structure, information technology infrastructure, common knowledge, and physical environment. Each of these components is described in terms of how it facilitates and supports knowledge management.

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    © All Rights Reserved
    Download as PPTX, PDF, TXT or read online from Scribd
    Download as pptx, pdf, or txt
    77 views11 pages

    KM Foundations

    Uploaded by

    Niel Otacan
    This document discusses the foundations of knowledge management, including infrastructure, mechanisms, and technology. It identifies two components of knowledge management solutions: processes and systems. It also outlines five major components of a knowledge management infrastructure within an organization: organizational culture, structure, information technology infrastructure, common knowledge, and physical environment. Each of these components is described in terms of how it facilitates and supports knowledge management.

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    KNOWLEDGE MANAGEMENT FOUNDATIONS:

    INFRASTRUCTURE, MECHANISM & TECH


    Knowledge Management Solutions and
    Foundations
    Knowledge management solutions refer to the variety of ways in
    which KM can be facilitated. It is about the ways in which specific
    aspects of KM (discovery, capture, sharing, and application of
    knowledge) can be accomplished.
    • Knowledge Management solutions include two components:
     Knowledge Management processes
     Knowledge Management systems
    Knowledge Management Infrastructure

    •Knowledge Management infrastructure reflects the long-term foundations for


    knowledge management. In an organizational context, knowledge management
    infrastructure includes five major components:
    - organization culture
    - organization structure
    - organization's information technology infrastructure
    - common knowledge, and
    - physical environment
    1. Organization culture

    •reflects the norms and beliefs that guide the behavior of the organization's
    members.
    •It is an important enabler of knowledge management inorganizations.

    • Attributes of enabling organizational culture include understanding the


    value of knowledge management practices, managing support for
    knowledge management at all levels, incentives that reward knowledge
    sharing, and encouragement of interaction for the creation and sharing of
    knowledge.
    2. Organization structure

    - Knowledge management also depends to a considerable extent


    on the organization structure.
    - Organizational structure determines the manner and extent to
    which roles, power, and responsibilities are delegated, controlled,
    and coordinated, and how information flows between levels of
    management
    - The most common organization structures are: hierarchical,
    centralized and decentralized, flat and tall.
    3. Organization's information technology
    infrastructure

    • Knowledge management is also facilitated by the


    organization's Information Technology Infrastructure.

    • The Information Technology Infrastructure is the


    combination of data processing, storage, and
    communication technologies and systems (databases,
    servers, computers, information devices, etc) and the
    processes that make it all work.
    4. Common Knowledge

    • Common knowledge helps enhance the value of an individual expert's knowledge by


    integrating it with the knowledge of others. Common knowledge provides unity to the
    organization. It includes:
    - a common language and vocabulary,
    - recognition of individual knowledge domains,
    - common cognitive schema,
    - shared norms, and
    - elements of specialized knowledge that are common across individuals sharing
    knowledge
    5. Physical Environment

    • The physical environment within the organization is often


    taken for granted, but it is another important foundation
    upon which knowledge management rests.

    • Physical environment can foster knowledge management


    by providing opportunities for employees to meet and share
    ideas.
    REFERENCES:

    Chapter 2: KNOWLEDGE MANAGEMENT FOUNDATIONS: INFRASTRUCTURE,


    MECHANISM & TECH
    https://eopcw.com/assets/stores/Knowledge%20Management/lecturenote_737177914Knowledge
    %20Management%20Chapter%20Two.pdf
    Prepared by:
    ADIM, ADRIAN JAY
    ARSENIO, ADRIAN LLOYD
    DERECHO, LIBERTY ANNE
    GERONIMO, WENDYL

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