IMC Model by Dwi Sapta

Download as pptx, pdf, or txt
Download as pptx, pdf, or txt
You are on page 1of 8

INTEGRATED MARKETING

COMMUNICATIONS
DWI SAPTA’S MODEL

MATA KULIAH
KOMUNIKASI BISNIS DAN MARKETING PUBLIC RELATIONS
OLEH: RATNA PUSPITA SARI, M.MED.KOM
(RATNA_PIPIT)
DISCOVERY CIRCLE

1. MARKET REVIEW
(Aspek trend perubahan di pasar  trend ekonomi dan
industri, perkembangan teknologi, regulasi, perubahan sosial
politik-budaya, isu lingkungan)

2. COMPETITOR REVIEW
a. Competitor Benchmarking (product benefit & value
proposition, segmentasi pasar, brand positioning, pendekatan
komunikasi, brand personality/character, pesan komunikasi,
celebrity endoser, dsb)
b. Customer Point of View (perceptual mapping)
c. Satisfaction-importance matrix
DISCOVERY CIRCLE

3. CONSUMER REVIEW
3H (Head-Heart-Hand)
Head= brand awareness, brand association, brand
image, brand identity, perceived quality, product
benefit, product value proposition
Heart= customer satisfaction, customer loyalty,
customer preference, self expression, customer
motivation
Hand= Consumer habit, product usage, media
habit, purchase behavior, information search
DISCOVERY CIRCLE

4. BRAND REVIEW
Brand portofolio, segmentation-targetting audit,
positioning audit, product value proposition audit,
commmunication message-contact point, dan
program komunikasi pemasaran.
INTENT CIRCLE
(Intent Formulation Flow)

INSIGHT Marketing
• Market Direction
• Competitor • Communication Objective
• Consumer PROBLEM
• Brand ADVANTAGE
• Strength
• Weakness
• Opportunity
• Threat
STRATEGY CIRCLE

1. Target Audience
Geo-demografis (daerah, usia, pekerjaan, pendapatan),
psikografis (gaya hidup konsumen), sosiografis (nilai-
nilai dan perilaku sosial), teknografi (perilaku adopsi
teknologi), pola perilaku konsumen (pola penggunaan
produk, kebiasaan konsumsi produk)

2. Brand Soul
Sumber keunggulan produk dalam bersaing
(eksistensi)
STRATEGY CIRCLE

3. Selling idea
Terjemahan dari brand soul yang menjadi “anchor”
dari keseluruhan kampanye komunikasi.
a. Reason to believe
b. brand Personality
c. Brand Promise
d. Brand credibility & persuassiveness
e. Unique value proposition

You might also like