Chapter 9 - Product Strategy

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CHAPTER 9

PRODUCT STRATEGY
PRODUCT STRATEGY

• Developing New Products

• Product Life Cycle

• Branding Strategy
DEVELOPING NEW PRODUCTS

• New Product Process

• New Product Failures


NEW PRODUCT PROCESS

Creative Ideas

Creative Business Ideas

Development and Testing

Introduce New Product

Time
SEARCH FOR CREATIVE IDEAS

• Create cross-functional committees

• Collect stakeholder ideas

• Listen to customers
TYPES OF CREATIVE IDEAS

• Never been done before

• Improved product technology

• Creative twist of an existing idea


CREATIVE IDEAS EXAMPLES

• Charles Schwab

• Ralph Lauren Polo Shirts

• Houston National Bank

• Blue Chip Forecast


Ralph Lauren Polo Shirt for Dogs
CREATIVE BUSINESS IDEAS

• Company Fit

• Financial Analysis
- Feasibility study
- Business Plan
COMPANY FIT

• Existing Production Fit

• Existing Distribution Fit

• Product Strategy Fit


FEASIBILITY STUDIES

Studies of potential new products, with evaluations


of resources and time in screening creative ideas
FEASIBILITY STUDY PROCESS

Potential New Products

Financial Viability

Time and Resources

Proceed or Drop Creative Idea


PRODUCT DEVELOPMENT
AND TESTING

• Product development
- Types of new products
- Product design

• Testing
- Beta testing
- Store audits
COMMERCIALIZATION

• Launch new product

• Design and place promotions

• Fill distribution pipeline


NEW PRODUCT FAILURES

• Failure to define target market

• Lack of customer knowledge

• Poor product performance


NEW PRODUCT FAILURE
EXAMPLES

• Betamax

• Harley Davidson Perfume

• Susan B Anthony Dollar


PRODUCT LIFE CYCLE
Sales

Introduction Growth Maturity Decline


Time
STAGES OF PRODUCT LIFE CYCLE

Stage Sales Profits


Introduction Low Negative
Growth Climbing Rising
Maturity Stable Peaking
Decline Dropping Declining
CHARACTERISTICS OF THE
INTRODUCTION STAGE

• Negative Profits

• Heavy Promotion Cost

• Heavy Distribution Cost


INTRODUCTION STAGE
EXAMPLES

•Electric vehicles

•Life Straw

•Astrata
ASTRATA THEFT BOX
• Stops motor on stolen trucks

• Locks doors remotely, trapping


thieves

• Programmed to notify police


CHARACTERISTICS OF THE
GROWTH STAGE

• Increasing Revenue

• Experience Curve

• Increasing Profits
GROWTH STAGE EXAMPLES

• Kindle

• Greek Yogurt

• Smart Phones

• Zip Lines

• Audio Books
SALES OF KINDLES

2009 2 million

2011 12 million
AUDIO BOOK SALES

1997 $480 Million

2013 $1,200 Million


CHARACTERISTICS OF THE
MATURITY STAGE

• Intense Competition

• Maintain Promotion

• Layering Strategy
MATURE STAGE EXAMPLES

• Crayola

• Baby carrots

• Campbell soup
CONCEPT OF LAYERING
Sales

Time
LAYERING EXAMPLES

• Chicken Soup for the Soul

• Movies

• Dental Services
MOVIE EXAMPLES OF LAYERING

• Shrek

• Star Trek

• Halloween
LAYERING OF DENTAL SERVICES
• Cosmetic

• Straighten Teeth

• Bonding Teeth

• Whiten Teeth
DECLINE STAGE STRATEGIES

• Simplify Product Line

• Minimize Promotional Cost

• Discontinue Product Line

• Sell Product Line


DECLINE STAGE EXAMPLES

• Hostess Brands

• Kodak

• Yellow Pages

• PC Decline
YELLOW PAGES REVENUE

2005 14 Billion

2011 9 Billion
BRANDING STRATEGY

• Product Names

• Major Types of Branding

• Multiple Branding Strategy

• Brand Extension
PRODUCT NAMES

Commodity Any company can use

Grade Defined by government

Brand Owned by a company


COMMODITY EXAMPLES

• Aspirin

• Gasoline

• Nylon
GRADING EXAMPLES

• Grade AA eggs

• Choice beef

• Organic foods
MAJOR TYPES OF BRANDING

• National Brands by Manufacturers

• Store Brands by Retailers


MANUFACTURING BRANDS ARE
LOSING TO STORE BRANDS

• Mass media universe has shattered

• Mass channel universe has consolidated

• High gross margins for store brands


MULTIPLE BRANDING STRATEGY

• BLANKET BRANDS
- Same brand name

• INDIVIDUAL BRANDS
- Different brand names
EXAMPLES OF BLANKET BRANDS

• IBM

• Whole Foods (365)

• Costco (Kirkland)
EXAMPLES OF INDIVIDUAL BRANDS

• Yum Brands

• Sears
YUM BRANDS

• Pizza Hut

• Taco Bell

• Kentucky Fried Chicken


SEARS RETAIL BRANDS

• Kenmore

• Craftman

• Diehard
BRAND EXTENSION

A company with a well-known brand uses that


brand to market to a different product category.
BRAND EXTENSION SUCCESSES

• Visio

• JELL-O pudding

• IAMS pet insurance


BRAND EXTENSION FAILURES

• New Coke

• BIC pantyhose

• Hooter’s airline
MOST POWERFUL BRANDS IN 2013
#1) Apple

#2) Microsoft

#3) Coca Cola

#4) IBM

#5) Google

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