A Study on HR Best Practices

With Reference to
ITC-ILTD-ABD ANAPARTHI
Under the Guidance of: V Sai Nagababu
Suneetha Rapaka PG202101171
CONTENT

1. Introduction
2. Industry Profile
3. Company Profile
4. Data Analysis
5. Summary
 Introduction
Human Resource Management was originally known as personnel or people management. In the past, its role was quite limited. Within
any company or organization, HRM is a formal way of managing people. It is a fundamental part of any organization and its management.

The main responsibilities of the personnel department include hiring, evaluating, training, and compensation of employees. The human
resources department deals with any issues facing the staff in their working capacity within an organization. HR is concerned with specific
work practices and how they affect the organization’s performance.

Today, Human Resources Management deals with:

● Anything related to managing people within a company or organization. This means decisions, strategies, principles, operations,
practices, functions, activities, and the methods used to manage employees.
● The type of relationships people have in their places of employment and anything that affects those relationships in a positive or
negative way.
● Ensuring that employees are satisfied with the conditions of their employment. This leads to better services and production of
goods and helps the company’s success.
Need For the Study
● Creating a safe, healthy and happy workplace ensures that employees feel at home and stay with the organization for a very long
time. Capture their thoughts through frequent surveys. Sharing information about contracts, sales, new clients, management
objectives, company policies, employee personal data, etc. ensures that the workforce is as enthusiastic about the business as the
management. It helps in making people interested in your strategic decisions, thus aligning them to your business objectives.
Awarding bonuses or including a variable component in compensation can be both an incentive and a disillusionment based on
how it is administered and communicated. This system, which solicits feedback from seniors including the boss), peers, and
subordinates, has been increasingly embraced as the best available method for collecting performance feedback.
 Scope of the Study
The Scope of my study is confined to ITC Limited-Agri Business division
covering all the Departments and oyees in the organization. OBJECTIVES OF THE STUDY

The study is an analysis on the HR practices program followed in ITC ltd.

● The study is carried out by interviewing- employees of ITC Itd. The objectives of my training are as follows:

● The project study covers employees of ITC Itd only The survey was ● To study the importance of HR Practices
conducted on the method of training system that was followed in ITC ● To study the organization profile
Itd. ● To know the employee's awareness & level of
satisfaction about the HR practices on the organization
● The study focuses on the evaluation of design, implementation.
● To suggest various forms of improvement of HR
feedback, participation, parameters of the performance appraisal system
Practices
 ● Collection of questionnaires from the employees was difficult
because of their busy schedule throughout the day.

● Some of the employees are afraid to reveal the information.

● This study applies to invest office premises in Anaparthi

● Facts relating to the study are not generalized due to limited

LIMITATIONS OF THE STUDY sample size

● The lack of experience of the investigator

● In the process of data collection some of the employees have

expressed difficulty in answering the schedule.
 Industry Profile
India is part of the large and very fast-growing Asian tobacco market. The Indian market for
tobacco products, however, has some rather different characteristics to most other markets in that
TOBACCO INDUSTRIES IN INDIA:
non-cigarette consumption comprises 65%, or around two thirds of the total domestic tobacco
market. Tobacco grown in India for over countries, contributed significance on irrigated small
land holidays to retailers in remote corners of India Over 26 million people benefit
Tobacco is one of the major commercial crops in India. Irrespective of the health hazards from their direct or indirect association with tobacco industry. Among all commercial
associated with it, the Indian tobacco industry contributes significantly to the economy in terms crops tobacco occupies a significant role. Tobacco uses just 0.3% of arable land to
of employment, income and government revenue. It is the second largest sector in terms of yield agricultural values and nearly 4% of India's agri exports.
cultural excise revenue contribution after the oil and gas sector. The industry also acts as a major
foreign exchange earner for the government. Besides tobacco farming and production, the Indian The states, which provide tobacco, are mainly Andhra Pradesh, Karnataka, West
tobacco industry also comprises companies involved in manufacturing, sales and distribution of Bengal, Bihar, Tamilnadu, UP, Orissa, and Maharashtra are providing tobacco mainly
tobacco products like cigarettes, cigars, beedis and chewing tobacco. At the end of fiscal year above all Andhra pradesh and Karnataka are 2 states growing the cured Virginia
2018, the production of tobacco across the south Indian state of Andhra Pradesh amounted to tobacco used in making cigarettes and also the exportable variety grown in a
approximately 133 million kilograms. Andhra Pradesh and Karnataka were the two leading commercial scale in over 100 countries worldwide tobacco firms a major part of the
tobacco producing states in India during the same time period. On a per capita basis, socio-economic lifeline of over 15 developing countries. Besides creating economic
consumption of cigarettes in India is the lowest among Asian countries. The prevalence of low- prosperity for the rural population, it generates substantial revenues for this
cost substitutes like beedis and hookah is the reason for this low consumption. government and boosts agri exports.

The global production and consumption of tobacco continue to grow at an estimated

rate of1.95% and the total market in tobacco products is valued at as $275 billion
above 8% of India's GDP tobacco and export of tobacco products are major sources of
income in developing countries over 70% of mallow is and 40% of tímababwes
exports earning from tobacco. Brazil and China also depend on tobacco export
incomes which are in the region ofUS $5 billion.
 INDUSTRY BACKGROUND:

India is a major grower and exporter of tobacco in the world. Presently ECONOMIC CONTRIBUTION:
India is among top three producers of tobacco in the world. Despite a lower
proportion of total produce being exported Indian exports it figures among
top 10 exporters of the product in the world. In addition to being the largest The tobacco industry contributes substantially to the economies
contributor to government coffers, the industry also provides employment of over 100 countries, and millions of people worldwide depend
to more than 26 million people in the country both directly and indirectly. on it for employment. Tobacco taxes are a major source of
revenue for almost every government in the world.
Indian tobacco is largely used for making beedis and chewing products like
khaini etc. tobacco is a very peculiar crop; it is grown in rain starved areas Few industries are as wide-ranging as the tobacco industry.
on soils which are otherwise not suitable for any other crop. Thus it makes Most countries have a tobacco manufacturing industry, and the
use of the least resources available to it, to give a produce which provides industry usually forms an important part of the economic and
so much to government coffers in terms of excise, exports as well as social fabric. Even in countries that do not have tobacco
employment that today the per acre manufacturing, tobacco distribution is an important source of
economic activity.

India's tobacco industry accounts for only about 1 percent of

industrial gross domestic product (GDP), according to a new
analysis which suggests that tobacco's assumed value to the
economy is a myth.
 Company Profile
ITC PROFILE
ITC’s Corporate Strategies
ITC Limited is an Indian multinational conglomerate company headquartered in Kolkata, West
Bengal. Established in 1910 as the Imperial Tobacco Company of India Limited, the company was
renamed as the India Tobacco Company Limited in 1970 and later to I.T.C. Limited in 1974. The
● Create multiple drivers of growth by developing a portfolio of world class
company now stands renamed to ITC Limited, where "ITC" today is no longer an acronym or an businesses that best matches organizational capability with opportunities in
initialized form. ITC has a diversified presence across industries such as Cigarettes, FMCG, Hotels, domestic and markets.
Packaging, Paperboards & Specialty Papers and Agribusiness. The company completed 100 years in
2010 and as of 2019-20, had an annual turnover of US$10.74 billion and a market capitalization of ● Continue to focus on the chosen portfolio of IMCG, Hotels, Paper, Paperboards
US$35 billion. It employs over 36,500 people at more than 60 locations across India and is part of & Packaging, Agri export Business and Information Technology,
the Forbes 2000 list.

● Benchmark the health of each business comprehensively across the criteria of

THE ITC VISION
Sustain ITC's position as one of India's most valuable corporations through world class Market Standing Profitability and Internal Vitality.
performance, creating growing value for the Indian economy and the Company's stakeholders
● Ensure that each of its businesses are world class and internationally
THE ITC MISSION competitive.
To enhance the wealth generating capability of the enterprise in a globalizing environment,
delivering superior and sustainable stakeholder value.
● Enhance the competitive power of the portfolio through synergies derived by
e of low-cost substitutes like beedis and hookah is the reason for this low consumption.
blending the diverse skills and capabilities residing in FTC's various businesses.

● Create distributed leadership within the organization by nurturing talented and

focused top management teams for each of the businesses.
 HUMAN RESOURCE MANAGEMENT ITC:

HR PHILOSOPHY:
TOBACCO PLANT IN ITC ABD, ANAPARTHI:
The ITC group's philosophy offers the brief that people are the group's major
assets that together they will sustain ITC as an institution with vitality and
perpetuity the consequent philosophy and articulate over beliefs and principles to
At Anaparthi, he had talks with the then headman of the village Mr. D
guide our human resource management process. Rama Reddy who has enquired with Mr. Willis, that HOW MANY
FAMILIES WILL GET LIVELIHOOD if a tobacco factory is set up. Mr.
COMPANY OBJECTIVES: Willis promised that about 1000 families immediately and more in
future.
The goal of ITC division is not different from that of another which would enable
it to have sustained growth with stability. operate the company, Inmanner,
Mr. Willis was so impressed by Mr. Rama Reddy's interest in village
LIMITATIONS:
public and decided to set up the factory in Anaparthi. Construction of
the factory was completed in the year 1940 by Mr. Dowlathram,
It is believed to be an apparent limitation. People are the result of a variety of contractor, who was sent by Head Office, ILTD, CALCUTTA.
circumstances and factors and can be overcome with support, awareness and
correction following which the potential has a chance to follow again. In brief, ITC at Anaparthi runs under the following stages i.e., leaf
buying, storing, processing, testing, packaging, ordering and delivering
systematically. The raw materials are brought from the local farmers of
East and West Godavari districts. In the earlier, the above stages are
derived manually by using man power above 5,000.
 Data Interpretation and Analysis
How many years have you been working in the company

Table

Graph
Sl. Particulars No Of % of
No Respondents Respondents
.

1 0-10 Years 10 10%

2 11-20 Years 12 12%

3 20-30 Years 34 34%

4 More than 44 44%

30

Total 100 100%

Are you satisfied with employer and employee relation in ITC

Table

Graph
Sl. Particulars No Of % of
No Respondents Respondents

1 Yes 100 100%

2 No 0 0

Total 100 100%

Are you satisfied with employer and employee relation in ITC

Table

Graph
Sl. Particulars No Of % of
No Respondents Respondents

1 Highly 2 2%
Dissatisfied

2 Satisfed 28 28%

3 Highly 70 70%
satisfied

4 Neutral 0 0

5 Dissatisfied 0 0

Total 100 100%

 ● Most of the respondents say (44%) that they have been working
in the company for 30 years.

● Most of the respondents say (74%) that they have been placed
in the right job according to their skills.

● Majority of the respondents says (74%) that the training is given

on the basis of their performance.

Findings ● Most of the respondents say (100%) that they are satisfied with
employer and employee relations in the organization.

● Most of the respondents say (94%) that their manager gives

guidelines on their work.

● Most of the respondents say (70%) that they are satisfied with
their job.

● Majority of the respondents says (96%) that they are happy with
the trade union activity.
 It is suggested that organization should explain separation benefits to
the employees

Suggestions It is suggested that the cooking procedure be done on gas.

It is suggested that organizations should explain retirement benefits to

the employees.
Review
Thank You