Dti 4
Dti 4
Dti 4
CONTEXTUALIZATION
Here quality education is necessary now a days. Our idea is to bring awareness among parents and students
regarding education by conducting a classes about importance of giving a quality education, and to keep skill
based competitions.
Sustainable goals
To Improve
To enhance the quality of education in the present society.
Empathy : Submitted Together with this Report
o https://www.youtube.com/watch?v=DXc46-NlOyw
o Focus group interview is a tool for qualitative marketing
research where a group of people are selected and asked
about their opinion or perceptions about a particular topic,
product or a service.
o Interview reports for all Interviews
o Focus group agendas for all target groups
o Focus group summary reports for all focus groups
o Group participation report for this portion of the project
3. Things we Saw and Heard
some of the important things that you learned about the rules and tools of Design Thinking through our home
assignments are:
We must overcome the fear of failure.
We should be innovative
We should never be afraid to express our idea.
We learned that it takes a lot more than two interviews before we can draw conclusions about the thoughts, feelings,
and actions of our target group.
By Empathise & Define process we can empathize with our co-team members.
We came to know how to visualize our problem.
1. Our Most Important Learnings
• Easy access to good quality teachers that teach in a child-friendly way to make students reach their full
potential. It also requires active participation from the children’s end.
• Availability of good study materials and use of quality learning tools for professional development of every
student.
• A Foundation (i.e. good schools) with supportive, safe, and standard learning environments.
• Successful quality education requires certain initiatives to be taken:
• Every country shall prioritize the idea that “learning is mandatory for all”.
• The government must ensure that every child enrolls and attends schools.
• Making and implementation of certain strict and concrete policies to address the dire crisis in developing
countries in the education sector.
• Issue of educational reforms and their persistence.
Define : Submitted Together with this Report
Posters :
Customer journey map:
A customer journey map is a visual picture of the customer or user journey. It helps you tell the story of your customers’
experiences with your brand across social media, email, live chat, and any other channels they might use.
Mapping the customer journey ensures that you are not missing out on the chance to interact with your customer at any stage .
This process also helps business leaders gain insights into common customer pain points. With these insights, businesses can
deliver more optimized and personalized customer experiences.
Customer journey mapping is important, because it is a strategic approach to better understand customer expectations. It is
also crucial for optimizing the customer experience.
Customer journey mapping is just as important for small and medium-sized businesses (SMBs) as it is for larger
companies. Customer expectations and changing for all businesses, regardless of size. Customers demand an omni-channel
approach to customer service, marketing, and sales.
This process creates an overview of the customer experience and maps how customers move through the sales funnel. It is
especially useful across both the iteration and refinement process as new elements are designed and older processes are
refined or eliminated. It allows you to identify opportunities to improve and enhance the overall customer experience.
2. Other Things We Learned
List additional
learnings on
this page. You
can type just
the statements.
You do not
need to add
anything
underneath the
statements.
You do not
need to state
the source. You
do not need to
explain these
learnings.
Group participation report for this portion of the project
3. Things we Learned about Design Thinking
Skilling to living..
Thank you..