Channel Function and Flows, Channel Levels, Module 7
Channel Function and Flows, Channel Levels, Module 7
Channel Function and Flows, Channel Levels, Module 7
One traditional framework that has been used to express the channel mechanism is the concept of
flow. These flows reflect the many linkages that tie channel members and other agencies together in
the distribution of goods and services. From the perspective of the channel manager, there are five
important flows.
• Product flow
• Negotiation flow
• Ownership flow
• Information flow
• Promotion flow
• Monster Channel Flow
CHANNEL FUNCTIONS AND FLOWS
Channel levels consist of consumer marketing channels or the industrial marketing channels. A factor common among both
channel levels is that both include the producer as well as the end customer.
•
1) Zero Level channel / Direct Marketing Channel
Consists of a manufacturer directly selling to the end consumer. This might mean door to door sales, direct mails or telemarketing.
Dell online sales is a perfect example of a zero level channel marketing.
• 2) One Level channel
As the name suggests, the one level channel has an intermediary in between the producer and the consumer. An example of this
can be insurance in which there is an insurance agent between the insurance company and the customer. Even E-commerce is an
excellent one channel level example – wherein the companies tie up directly with E-commerce portals and then sell in the market.
• 3) Two level Channel
Two level channel involves the movement of goods from the company to an intermediary, from from the intermediary to another
and then to customer. This is also commonly known as “breaking the bulk” in FMCG market. A widely used two level marketing
channel especially in the FMCG and the consumer durables industry which consists of a wholesaler and a retailer. So the goods
go from company to distributor, distributor to retailer and retailer to consumer.
• 4) Three level channel
Again observed in both the FMCG and the consumer durables industry, the three level channel can combine the roles of a
distributor on top of a dealer and a retailer. The distributor stocks the most and spreads it to dealers who in turn give it to retailers.
CHANNEL DESIGN DECISIONS
1. Analyzing consumer needs
2. Setting channel objectives
3. Identifying major alternatives
types of intermediaries
The number of marketing intermediaries
Intensive distribution
Exclusive distribution
Selective distribution
Responsibilities of channel members
CHANNEL DESIGN DECISIONS
CONTIN….
4.Evaluating the major alternatives :There’re three core factors that will affect the
channel –
• Economic
• Control
• Adaptability criteria