Date: 09/21/2021 Do now!

Topic: Unit 4 Managing an Event

Title: Introduction to Unit 4 assessment
Why?
By the end of the lesson you will Set up your book, using
understand… the instructions below:
 Introduction to Unit 4 content
and structure - the learning 1. Write:
outcomes, and the mode of • Your first & last
assessment. name; Your form
 form working groups to stage
• Mr Boadu
and manage an event • BTEC Business Unit
 to come up with examples of
4: Managing an
events you have experience of,
then use these as the basis to event
class discussion and eventual
choice of event to organise 2. Stick your
Key words
Progress Tracker
event, role, tasks, skills, neatly onto the
event organiser, feasible front of your book.
 Do now! Starter task (5mins)
• Have you ever attended an event? (a school
fete or a rock festival)
• Name the event __________
• How purposeful was the event?
• Was the event well organised?
• What were the key shortcomings of the
event?
• How could the organisers involved improve
on event organisation?
• Specs
• groups
 Group Activity (20mins)

• Split into small groups (3-4) to form working

groups to think about what and how to stage and
manage the event.
• Activity: collaborate in small groups to come up
with examples of different events that would
suitable to stage and manage. you start with
event you have attended and/or have had an
experience of;
• group discussion on the event organisation; key
shortcomings, successes and how the organisers
involved could improve on event organisation.
• group prezis:
Homework (ii): Evaluate the feasibility
of the following event:
• Raffle
Starter: DO now!
• Buying and selling event
Write about
• Surprise birthday feasibility of anyone
• Electronic games tournament of the following
events
• Treasure hunt
• Prison visit
• Fifa tournament
• Food eating contest
• Outdoor cinema
• Games variety day
 Plenary (10 mins)
1. What is the title of Unit 4?
2. What is Unit 4’s main learning outcomes?
3. What is mode of assessment of this Unit?
4. Give some of the ways in which you could
collect evidence in support of your
assessment.
5. What is the purpose of your group?
6. Can you think of any do’s and don’t’s of
working in your group.
Homework (i): Evaluate the feasibility
of the following event:
• 5 aside football tournament
Starter: DO now!
• Mini music festival
Write about
• Book fair feasibility of
• Games station organising anyone of
the following events
• Basketball tournament in school.
• Boxing tournament
• International buffet
• Gaming fair
• Silent disco
• Culture day
 Do now! Starter task (5mins)
1. Draw up a list on the elements that you
need to organise, when you hold an
event such as a birthday party.
2. What would happen if any of these
elements was missed out?
3. How could you ensure you do not miss
out this or any element?
 Unit 4: Managing an Event
Unit 4 involves creating and organising events for profit
or social enterprise. You will;
• research a number of successful large and small
events
• assess the feasibility of events to plan and run
(events include organising meetings, product launches,
exhibitions, promotions, charity events, team-building
events, staff development and conferences).
• carefully plan and stage an event
• test the effectiveness of your planning.
• deal with financial and security issues,
• liaise with suppliers and venue personnel
• evaluate the success of the event
Unit 4: Learning aim A
• A: Explore the role of an event
organiser

• 1: Different tasks needed to be

completed by an event organiser
• 2: Different skills needed by an
effective event organiser
• 3: Common formats for skills audit
collection
 Homework 1
Interview a family member about an event
they have organised. (party, wedding, funeral
etc)
1. Draw up a list of tasks that needed to be
completed for the event.
2. Find out any successes and challenge they
faced in organising the event.
3. Identify the planning skills they needed
to successfully organised the event.
Unit 4: Managing an Event
Learning aim A: Explore the role of an event organiser 09/21/2021

Objective: A1 Different tasks needed to be completed by an event organiser

Homework 1: Interview a family member about an event they have organised.
Learning Outcomes Grade Literacy
All Understand the factors that an event organiser P1 Key words
would consider when organising an event. Organising
Most Prepare questions or remainders for the different P1 planning
tasks needed to be completed by an reserving
event organiser venue,
Some Be able to consider the effects of contingencies on M1 location,
the different planned tasks needed to be catering,
completed by an event organiser. facilities,
outdoor event,
setting up
programme,
preparing
distributing
event documents,
contracts.

09/21/2021
Brainstorm and create a mind map

• https://www.youtube.com/watch?v=xBf
MF-e7zvg

• the tasks that needs to be completed

by this event organiser

• identify the planning skills required

 Activity 1: Group discussion: In small
groups (10 mins)
Work in small groups to identify a range of tasks
likely to be carried out by an event organiser.

Each group could then feed back their thoughts

to the rest of the class in order to contribute to
a definitive list of tasks.
(groups of 4: elect leader to give feedback to
the rest of the class)
 Starter Do Now (5 mins)
create a mind map
• of the tasks that needs to be
completed by this event organiser

Ext: identify the planning skills required

 A1: Different tasks needed to be
completed by an event organiser
• Organising:
i. Venue,
ii. Location,
iii. Catering,
iv. Planning and reserving facilities, e.g. toilets if
outdoor event,
v. Setting up programme,
vi. Preparing and distributing documents,
vii. Contracts
• Investigating current legal requirements,
including consumer protection.
• Setting up organisational procedures, e.g. risk
assessment and security.
 references

• https://prezi.com/euj1macqpbe1/managi
ng-an-event-unit-4/
• https://prezi.com/djj9-wmd9u3a/unit-4
-assignment-1/
 Date: 09/21/2021 Do now!
Topic: Unit 4 Managing an Event
Title: Introduction to Unit 4 assessment

Set up your book, using the

instructions below:
By the end of the lesson
you will understand… 1

 Introduction to Unit 4
content and structure.

2..
 Command words
Illustrate make your idea clear to
someone by describing it What do you
in more detail or revealing think each of
relevant facts.
these words
Assess consider different aspects of
mean?
an idea such as advantages
and disadvantages. A
conclusion is not required.

Analyse considers different aspects of an idea

(advantages and disadvantages), but
include a supported judgement in your
conclusion which relates to the context.
Unit 4: Managing an Event
Learning aim A: Explore the role of an event organiser 09/21/2021

Objective: A1 Different tasks needed to be completed by an event organiser

Homework 1: Interview a family member about an event they have organised.
Learning Outcomes Grade Literacy
All Understand the factors that an event organiser P1 Key words
would consider when organising an event. Organising
Most Prepare questions or remainders for the different P1 planning
tasks needed to be completed by an reserving
event organiser venue,
Some Be able to consider the effects of contingencies on M1 location,
the different planned tasks needed to be catering,
completed by an event organiser. facilities,
outdoor event,
setting up
programme,
preparing
distributing
event documents,
contracts.

09/21/2021
 1.Venue - importance

• Sets the scene for the type of event and will

influence whether or not people want to attend
• Helps to identify costs involved (some small venues
may be free; costs of large venue may be
recovered through the event)
• Size of venue influences the number of people who
could attend. (large venues may have greater range
of facilities e.g. restaurants and leisure facilities)
• Some venues like hotels may have different
meeting rooms options
• Other specifically designed venues such as
conferences or conventions centres like the O2
arena can accommodate thousands of people
 Venue – factors event organiser need
to consider

• the type of people coming (business

people, students etc)
• the number of people that can be seated
or can stand
• the travel method used to get to the
location (car, minibus, public transport
such as trains or coaches)
• Any ethical or belief considerations
 2. Location - importance

• the target market should influence location (e.g.

upmarket events must be held in upmarket areas)
• influences the type of participants (e.g. best
location for local participants will be the local
area)
• the type of people and theme of event influences
the location (e.g. event focused on green issue
should be accessible by public transport or a
boat trade show needs to be located where
facilities are suitable)
• ambience (or atmosphere) of a location is
important
 3. catering- importance

• the venue and it facilities may determine

the type of catering
• outside catering (-when the organisation
providing the venue does not also provide
the catering)
• own catering (-event organiser provide
the catering)
• catering provisions should follow
guidelines by the Food Standards Agency
or the local authority environmental
health team to avoid people falling ill
 Plenary

• Can you explain why it is important to

ensure the venue, location and catering
are correctly matched to an event?
- what would happen if an event had the
wrong venue, location or catering – what
would be the impact on the success?
- To what extent do you think good or
bad catering arrangements influence
the success of any event?
 Starter: 5 mins

• Can you explain why it is important to

ensure the venue, location and catering
are correctly matched to an event?
- what would happen if an event had the
wrong venue, location or catering – what
would be the impact on the success?
- To what extent do you think good or
bad catering arrangements influence
the success of any event?
 4. Planning and reserving facilities
• planning also needs to take into account
other events happening around the same
time to avoid poor attendance.
• the time of the year and the weather
influences the planning of the event -
outside events best held in summer
• physical equipment or facilities required
need to plan for e.g. buildings, IT
equipment, displays, entertainment,
toilets, car parking for outdoor events
 Planning and reserving facilities cont.
Very large events require more planning and more facilities.
• cash machines (if people are to buy items)
• first aid facilities
• special assistance (e.g. for wheelchair users)
• baby changing facilities (if large number young mothers are expected to
attend)
• policing or stewarding to control large numbers of people
• facilities for young children
• facilities for animals
• power
• signs or banners showing people where to go
• decorative materials highlighting where the event is happening
• arrangements for parking
• toilets
• facilities for rubbish collection
• refreshments including water
• cleaning companies or volunteers after the event has finished
 Plenary

1. How might fundraising event

arrangements be affected by the
weather? What impact would this have
on event planning?
2. Compare organising the event in June
with organising it in December.
3. Give a judgement on the best time to
organise an outside fundraising event
and other influences that might affect
it.
 Class discussion (5 mins)

1. How might a fundraising event

arrangements be affected by the
weather? What impact would this have
on event planning?
2. Compare organising the event in June
with organising it in December.
3. Give a judgement on the best time to
organise an outside fundraising event
and other influences that might affect
it. Don’t forget to make log entry
about group discussions about the
impact the weather might have on
your event organisation.
Unit 4: Managing an Event
Learning aim A: Explore the role of an event organiser 09/21/2021

Objective: A1 Different tasks needed to be completed by an event organiser

Homework 1: Interview a family member about an event they have organised.
Learning Outcomes Grade Literacy
All Understand the factors that an event organiser P1 Key words
would consider when organising an event. Organising
Most Prepare questions or remainders for the different P1 planning
tasks needed to be completed by an reserving
event organiser venue,
Some Be able to consider the effects of contingencies on M1 location,
the different planned tasks needed to be catering,
completed by an event organiser. facilities,
outdoor event,
setting up
programme,
preparing
distributing
event documents,
contracts.

09/21/2021
5. Setting up programme
• the programme is the list or order of what
will happen at the event
• it guides the organisation of the event and
will be used by the attendees.
• it gives details of special guests, speeches,
entertainment, breaks, catering which are
part of the event
• the length of time for the event influences
the programme- all day events and events
covering a few days require arrangements
for accommodation.
6. Preparing and distributing documents
• documentation may be in hard or soft
copy form and should be distributed
before or during the event
• documents may be supplied on a USB
stick, in a free wallet or bag by the event
organiser; or may be uploaded to a
website or other secure online storage
area with passwords given to users for
access or may be sent via email or social
networking websites.
Write 3 main documents needed for an
event
Document What is included
Background the event’s purpose; target audience; cost of attending
the event and any discounts available; costs of tickets
and where they can be purchased; permission or
authorisation needed to hold the event from the local
authority or the police.
Agenda or schedule information about what is happening and the times
involved; deadline for submitting any papers or items for
discussion
Event papers minutes of previous meetings; biographies of previous
speakers; info about organisation involved in the event.
Communication plan contact for further info; website link or launch; social
media plan e.g. through Twitter or Facebook; info to be
given out during the event – event brochure, flyers for
publicity and posters or other sources of info
Travel arrangement how to get to the event by train, bus, car etc; signs to
the event including arrangements for parking; banners
The main documents needed for an event
Accommodation arrangements for hotels close to the event
Additional needs or arrangements for people with disabilities or those
special arrangement with dietary needs to be considered
Risk assessment Health and safety risks of events – risk assessments
 Distributing documents
• with formal business meeting – an agenda needs to be sent in advance so
participants know what will be discussed. some agendas are regularly
published online.
• other paperwork have to be sent before the event depending on audience and
level of discussion include;
- biographies of speakers
- abstracts of submitted papers
- list of the different workshops, demos or activities available
• the organiser will need to find out if people are, likely to want to attend and
consultation before the event will help to highlight any issues.
• consulting the different groups likely to be interested in the event may lead
to further ideas being added to the agenda or changes made to the
programme to suit the audience.
• Once people have signed up for the event, the organiser will need to send
joining instructions, if necessary, notify them of any alterations to the
events.
• It is important that records of all participants or ticket holders are kept so
that info and changes can be communicated
• Contingency arrangements needs to completed so that any changes to time or
location, so the event will still take place.
 Plenary

1. Name three documents that are required when

planning a small business conference.
2. Make a judgement about which documents are
most important when planning a small business
conference and why?
3. Why is it important to distribute documents prior
to a business event?
4. When planning a business event such as staff
training, what questions does the event organiser
need to ask?
5. What information should any business event
communicate to participants?
6. For what reasons could an event be changed?
 Class discussion (6 mins)

1. Name three documents that are required when

planning a small business conference.
2. Make a judgement about which documents are
most important when planning your event and why?
3. Why is it important to distribute documents prior
to the event?
4. When planning an event such as a games prize
draw, what questions does the event organiser
need to ask?
5. What information should the event organiser
communicate to participants?
6. For what reasons could the event be changed?
 7. Contracts
• contract agreements may be agreed either verbally or
in writing.
• contract sets out the offer and prices of individual
elements of the event;-
venue; catering; insurance; security; advertising/
promotion etc
• separate agreements may be made with outside
suppliers e.g. hiring equipment, hotels etc
• the Supply of Goods and Services Act 1982 ensure
the event organiser is supplied with good and services
as part of the contract. The Act also covers ticketing
and protects both the event organiser and attendees
and consumers from faulty equipment.
Unit 4: Managing an Event
Learning aim A: Explore the role of an event organiser 09/21/2021

Objective: A1 Different tasks needed to be completed by an event organiser

Homework 1: Interview a family member about an event they have organised.
Learning Outcomes Grade Literacy
All Understand the factors that an event organiser P1 Key words
would consider when organising an event. Organising
Most Prepare questions or remainders for the different P1 planning
tasks needed to be completed by an reserving
event organiser venue,
Some Be able to consider the effects of contingencies on M1 location,
the different planned tasks needed to be catering,
completed by an event organiser. facilities,
outdoor event,
setting up
programme,
preparing
distributing
event documents,
contracts.

09/21/2021
CURRENT LEGAL REQUIREMENTS
Legal requirements to consider when organising an event.
Contractual: the Supply of Goods and Services Act 1982 is
important as it protects both event organisers and suppliers
(both tangible and intangible) as well as between the event
organisers and attendees.
Health and safety, including public liability insurance: there
are stringent H&S requirements for all events. event organisers
need to contact different agencies and authorities -
Police, fire, ambulance; environmental health/food standards
agency; highways; local authority licensing team:
to ensure that all health and safety requirements can be met.
Other arrangements include first aid, insurance and food hygiene.
Event organiser should ensure venue is public liability insurance
and individual stallholders/businesses offering services have
their own insurance.
CURRENT LEGAL REQUIREMENTS
Age restrictions: young people aged under 18 are not allowed to
buy any alcohol or tobacco products as well as buy and sell raffle
or lottery tickets.
Licensing: you may need a licence for some events, but it is not
necessary for –live unamplified music; live amplified music for up
to 200 people; performances of plays and dance for up to 500
people; indoor sports for up to 1000 people (8am – 11pm). Where
you ned to close a road – a licence from the Highways Agency is
needed. This takes 4-6weeks so plan ahead.
Consumer protection: the Consumer Rights Act 2015 has
replaced the Sale of Goods Act, Unfair terms in Consumer
Contracts Regulations and the Supply of Goods Act. the Act
provides protection for event organisers, suppliers and customers
and relates to different types of services and events including;
digital content e.g. apps, e-books and movies; additional
protection for faulty goods; for unfair terms such as hidden
charges.
 Plenary

1. What could be the consequences for an

organiser if someone is killed during an event?
2. What type of insurance policy is required by
venues which host large events?
3. Can you explain why health and safety is
extremely important when planning an event?
4. To what extent can all health and safety
concerns be planned for by event organiser?
5. Instead of taking event organisers to court,
what other settlement resolution procedure
exists to between two parties which helps to
avoid a lengthy court procedure
 Class work

1. What could be the consequences for an

organiser if someone is killed during an event?
2. What type of insurance policy is required by
venues which host large events?
3. Can you explain why health and safety is
extremely important when planning an event?
4. To what extent can all health and safety
concerns be planned for by event organiser?
5. Instead of taking event organisers to court,
what other settlement resolution procedure
exists to between two parties which helps to
avoid a lengthy court procedure
 Homework 2
Access the Citizens Advice Bureau
website and research their advice
regarding selling and purchasing tickets
for an event.
Write up on what this guidance means for
a small business event selling tickets in
your area.
SETTING UP ORGANISATIONAL PROCEDURES
• different organisations have different procedures
they follow depending on size of organisation; type
of event and who is involved. some events only
needs to sign off by a line manager, but others
may require the ceo’s involvement.
- the finance director may need to authorise the
event where three large amount of expenses
involved
- the event must be authorise by the right people
the event organiser must complete the correct
forms.
- event organiser need to follow company procedure
or get in trouble if things go wrong.
SETTING UP ORGANISATIONAL PROCEDURES
risk assessments: Event organiser need to complete a risk
assessments will highlight any issues found while organising
an event and help the organiser to reduce likelihood of
anything untoward happening.
Security procedures: Event organiser must be aware of
the emergency procedures that are used by the venue.
They need to talk to venue manager to find out; what
happens in emergency; nearest fire exits; sound indication
if there is an emergency; search procedures.
Materials and equipment: must be kept secure before,
during and after the event from when place in the venue
and must be returned after the event.
Organisational procedures my be adapted depending on who
is attending (e.g. Royal family needs the Royal Protection
Branch involvement)
Risk assessments for an indoor business fair
Hazard People at likelihood severity Controls Further
identified risk action
Tripping or Visitors Low Low Keep the steps Not
falling on Exhibitors clear during needed
the steps Employees the event
in the
entrance
Too many Visitors Low Low Make sure that Not
people Exhibitors visitor numbers needed
attending Employees ae controlled
the event at the entrance
Trailing Visitors Low Low Wires should Not
wires from Exhibitors be taped to the needed
stands may Employees floor
cause
someone to
trip
 Plenary

1. How do organisational procedures help

organisations to plan events most
effectively?
2. What would happen if they were not in
place?
3. To what extent can organisational
procedures help or restrict an
organiser when planning an event?
 Class discussions

1. What are organisational procedures?

How do organisational procedures help
organisations to plan events most
effectively?
2. What would happen if they were not in
place?
3. To what extent can organisational
procedures help or restrict an
organiser when planning an event?
 Unit 4: Managing an Event Date: 09/21/2021
Topic: L.A. A: Explore the role of an event organiser
Title: A2: Different skills needed by an effective event organiser
Why?:
Do now!

By the end of the lesson you will

understand…

 the planning skills needed to What do these skills mean?

organise an event.
 Be able to prepare a list of Problem solving
their personal skills, giving Negotiation
examples of when each skill has Interpersonal
been used.
 Demonstrate personal skills in
event organisation. Identify any
gaps in their personal skills
 bizz words
Problem make your idea clear to What do you
solving someone by describing it in think each of
more detail or revealing these words
relevant facts. mean?

Negotiation consider different aspects of an idea

such as advantages and disadvantages.
A conclusion is not required.

Inter- considers different aspects of an idea

personal (advantages and disadvantages), but
include a supported judgement in your
conclusion which relates to the context.
 PLANNING SKILLS

There are six planning skills used by

successful event organisers;
• Organising
• Problem solving.
• Time management.
• Negotiation.
• Communication.
• Interpersonal.
Organisational skills
to ensure things run smoothly event
organisers must complete the following;
• must take notes
• distribute documents
• help participants locate of rooms and
facilities
• record attendance and cancellations
Organisational skills
to ensure effective organisation of the event organisers
need good personal skills.

prioritisation Following procedure

Organisational skills

Attention to detail Organising stored

information
 Activity 1 (5mins)
1. Why are good organisational skills so
important when planning an event?
2. What would be the consequences if
the event was poorly organised.
3*. To what extent do you agree that
good note taking is the most important
organisational skill for an event
organiser?
Problem solving

• talking to attendees to find any

concerns, monitoring outcomes of the
event and dealing with anything
unexpected. (how can this be done?)
• Potential revision/rearrangements of
event outcomes (why and how is this
done?)
• Arising issues (controllable and
uncontrollable) (give examples. how do
you deal with issues or minimise their
impact?)
Problem solving
to ensure effective organisation of the event organisers
need good problem solving skills.

Knowledgeable Creative Quick to respond

about
alternative
options available

Problem solving skills

Assertive enough to Sympathetic to any

make changes situation
 Activity 1 (5mins)
i) Think of all the possible reasons why
a business conference might need to be
postponed or rescheduled.
ii) What could go wrong and mean that
the event could not run.
iii)* To what extent do you agree that
good event organisation is more about
luck that planning.
Time management

focus on what is important and keep

everything on track; but there are
common time management mistakes like;
• wasting time doing irrelevant activities
• waiting for someone else to do
something before you progress to
another aspect
• not being organised e.g. wasting time
going over tasks done already
• not focusing on doing a task well
through multi-tasking
Time management
good time management involve;

have and
Avoid wasting use a diary plan each day
time by waiting
for others

Time management Set goals or

priorities

Delegate to others Avoid distractions

where possible Allow time e.g. snapchat,
for possible Facebook etc
interruptions
 group discussion (2mins)

• In groups think of activities that you

waste time on or avoid doing. What are
the consequences of wasting time on
these activities or avoiding them on a
daily basis?
• Now think of suggestions for how long
you could avoid wasting time on these
activities.
Negotiation

The need to be able to reach

agreement with others without
argument and through compromise.
Negotiation requires;
• looking for mutual
• being fair
• developing relationships
Possible benefits of negotiations:
• Better price from suppliers
• Higher level of services
Negotiation
For good negotiation you need to be;

clear prepared
able to reflect
on what they
think they have
heard to clarify
negotiation

confident when
good at listening
discussing
terms
Communication
different method of communication;
verbally communication must:
• be clear in language
• speak at an appropriate pace
• leave suitable pauses
• speak at the appraise volume and pitch
written communication must:
• grammar and spelling
• documents have a clear structure
• legible handwriting
• use appropriate salutations
• avoid jargons
Communication style
Communication
style
Communicating People want to work with you and
positively event will be successful
Communicating People know what is happening, they
regularly often are less anxious and are motivated to
make the event a success
Listening to People with more experience will give
others are advice and if you consider it, it will you
telling you think of aspects you have not taught
of.
Asking others Will ensure you are not trying to do
for help when everything yourself.
Interpersonal
For good interpersonal relationships within your teams or
when dealing customers. You need to be;

optimistic calm
positive

empathy
Good rapport negotiation

confident
relaxed
 What do you
bizz words Task:
think each of
Rapport good relationship between people these words
with good communication and an mean?
understanding of the way each one Why are they
is working important?

Empathy being able to understand the

feelings of others

respondent someone who is giving the

feedback i.e. the answering
the questions
 • Organising
PLENARY • Problem solving
• Time management
1. Give the six planning skills • Negotiation
• Communication
used by successful event • Interpersonal
organisers. • creative
• quick to respond
2. Give two skills needed to • knowledge of different
options
be a good problem solver. • sympathetic to the
situation
3. Give two common time wasting time;
• doing irrelevant activities
management mistakes. • waiting for someone else to do
something before you progress
4. How do you improve on to another aspect
• going over tasks done already
time management?
use a dairy/log; set priorities; plan
each day; avoid distractions; delegate;
don’t wait for others; allow time
possible interruptions.
 PLENARY
• prioritise
1. How would you develop effective
• follow procedure
organisation skills. • develop attention to detail
2. What is negotiation? How would the need to be able to
reach agreement with
you develop this skill? others without argument
3. How could the following and through compromise.
communicating styles help event negotiation skills could be
developed by being; clear,
organising? prepared, good listener,
confident and reflect.
- positively
- people enjoy working with you
- regularly - people know what is happening
- listening to others – gain advice from experienced people
- not overwhelmed
- asking for help
4. How do you develop interpersonal
Be; calm, optimistic, confident,
relaxed, positive, good rapport,
skills? empathy
 Unit 4: Managing an Event Date: 09/21/2021
Topic: L.A. A: Explore the role of an event organiser
Title: A3: Common formats for skills audit collection
Why?:
Do now!

By the end of the lesson you will

understand…

 the purposes of skills audits – What do these mean?

different formats used for
skills audit collection. Likert scale
 how to conduct research into Semantic differential scale
different skills audit collection Appraisal
formats
 how to select the appropriate
Homework: carry out an
formats to use for own skills
individual skills audit linked to
audit. identify any gaps in their
organising an event
personal skills
 bizz words
Likert Ask respondents to tick the What do you
scale box which they think think each of
accurately describes their these words
response to the statement. mean?

Semantic asks people to rate the event within a

Differential multi-point rating options which are
grammatically on opposite adjectives at
each end.

Appraisal a formal assessment or an interview,

of the performance of an event
organiser over period of time.
 A3: SKILLS AUDITING
It is important the event organiser gets
feedback on all elements of the process.
How can the event organiser do this?
Common formats for skills audit
collection include;
• Rating scales
– likert
-Semantic differential
• Observation
What do each one of these
• Questionnaire mean? or what each one involve?
• Appraisal
 Activity 2: In your groups Research
(10 mins)
1. In small groups (4) conduct research
into different types of skills, audit
collection formats and select the most
appropriate for identifying their own
skills.
2. then carry out an individual skills audit
linked to organising an event.

Don’t forget to log this activity

 Likert scale
Ask respondents to tick the box which they
think accurately describes their response to
the statement.
• helps event organisers get feedback on
they performed and what improvements are
needed for the future

  Strongly Agree Have no Disagree Strongly

agree opinion disagree
The event organiser          
communicated well
verbally
I received all the          
information that I
needed for the
event
 Semantic differential scale
Indicate your opinion of the organiser of the event by putting a cross or
tick in the relevant box based on the relevant scale of 1 to 8.
  1 2 3 4 5 6 7 8  
organised                 Disorganised

well managed                 badly managed

Excellent communicator                 Poor communicator

Well presented                 badly presented
 observation
It is when someone watches the event
organiser and judgements about how
well they are doing and where they
need to improve.
observation can be carried by someone
known to the event organiser or carried
out without their knowledge – mystery
shopper.
 questionnaire
• consider open and close questions.
• questions should;
– not be leading
– be easily understood
– be balanced e.g. yes/no
– ask for correct feedback
– be clear
– be tested before they are used
– be aware of cultural differences
 Appraisal
• Performance appraisals lets you know
what went well and whether your skills
have been used effectively.
• May be carried out after the event
or on a regular basis.
• It may identify short and medium
term goals
 Activity 2: Individual Research (10
mins)
• There are different ways to conduct
appraisals -The timing, content, and
whether or not they are linked to
bonuses or other rewards.
• Find three examples of appraisals and
compare their strength and weaknesses.
 Assessment point 1
Compile an individual report
• identifying tasks that would need to be
carried out by an event organiser.
• Summary of skills needed by an event
organiser and identification of your own
personal skills, highlighting areas for
development.
 Task 1

Research the different:

1. tasks that neds to be completed by an event
organiser.
2. skills needed by an effective event organiser.
3. common formats for skills audit collection.

Do not forget to;

• complete your log/dairy – to show participation.
• record your sources of information (websites
used during your research)
 Task 2

Reflect to identify your own skills,

highlighting any skills you need to develop
w.r.t. event organising and how you are
going to develop these.

Do not forget to;

• complete your log/dairy – to show
participation.
• record your sources of information
(websites used during your research)