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    Is That Span The Organizational Boundaries

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    naresh anamika 69
    This document discusses several types of information systems that span organizational boundaries, including decision support systems, expert systems, office automation systems, collaboration technologies, and functional area information systems. It provides details on decision support systems, expert systems, office automation systems, and collaboration technologies, describing their basic features and functions.

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    Is That Span The Organizational Boundaries

    Uploaded by

    naresh anamika 69
    22 views10 pages
    This document discusses several types of information systems that span organizational boundaries, including decision support systems, expert systems, office automation systems, collaboration technologies, and functional area information systems. It provides details on decision support systems, expert systems, office automation systems, and collaboration technologies, describing their basic features and functions.

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    I S PARTS

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    This document discusses several types of information systems that span organizational boundaries, including decision support systems, expert systems, office automation systems, collaboration technologies, and functional area information systems. It provides details on decision support systems, expert systems, office automation systems, and collaboration technologies, describing their basic features and functions.

    Copyright:

    Attribution Non-Commercial (BY-NC)
    Download as PPTX, PDF, TXT or read online from Scribd
    Download as pptx, pdf, or txt
    22 views10 pages

    Is That Span The Organizational Boundaries

    Uploaded by

    naresh anamika 69
    This document discusses several types of information systems that span organizational boundaries, including decision support systems, expert systems, office automation systems, collaboration technologies, and functional area information systems. It provides details on decision support systems, expert systems, office automation systems, and collaboration technologies, describing their basic features and functions.

    Copyright:

    Attribution Non-Commercial (BY-NC)
    Download as PPTX, PDF, TXT or read online from Scribd
    Download as pptx, pdf, or txt
    of 10

    IS THAT SPAN THE ORGANIZATIONAL BOUNDARIES

     There are also information systems that span all


    levels of the organization.
    1. Decision support system
    2. Expert system
    3. Office automation system
    4. Collaboration technologies
    5. Functional area information systems
    6. Global information system
    Decision support system
     DSS support analytical work in semi structured or
    unstructured situation . They enable managers to answer
    “What if”? (Checks the impact of a change in the
    assumptions or other input data on the proposed solution)
    Questions by providing powerful models and
    tools(simulation , optimization) to evaluate alternatives(e.g.,
    evaluating alternative marketing plans). DSS are user
    friendly and highly interactive . Although they use data from
    TPS and MIS they also allow the inclusion of new data ,
    often from external sources , such as current share prices or
    product prices of competitors.
    DSS help managers make decisions that are unique , rapidly
    changing and not easily specified in advance.
    Cont…

     The basic features of DSSs are:


    1. Flexible , adaptable , quick
    2. Users control inputs/outputs
    3. No professional programming
    4. Generally at the management level
    5. Analytical in nature
    TYPES OF DSS
     There are two types of DSS
    1. Model-driven DSS: were primarily stand
    alone system that used some type of model
    to perform ” What-if ” analyses.
    2. Data-driven DSS: are systems that support
    decision making by allowing users to
    extract and analyze useful information
    buried in large database.
    DSS Application
     Data-driven and Model-driven DSS are
    helping companies improve SCM and
    CRM .The prime management goal of DSSs
    for supply chain management is to reduce
    overall costs while increasing the speed and
    accuracy for filling customer orders .DSS for
    customer relationship management allows
    companies to segment their customers base
    with high level of precision where it can be
    used to drive a market campaign.
    Expert systems

     Expert systems are used when expertise for


    a particular problem is rare or expensive ,
    such as in the case of a complex machine
    repair or medical diagnosis . Expert systems
    are also used when knowledge about the
    problem will be incomplete such as
    investment portfolio or troubleshooting the
    computer system.
    Office Automation System
     OAS support office work for handling and managing
    documents , scheduling resources, and facilitating
    communication. Documents development tools include
    word processing , DTP software , as well as the hardware
    for printing and producing documents . Scheduling tools
    include electronic calendars that help manage human and
    other resources, such as equipment and rooms.
    Communication technologies include electronic mail,
    voice mail,fax,videoconferencing and groupware.
    packages like PowerPoint and personal database systems
    are part of OAS.
    Cont…
     Types of activities supported by an OAS include
    the following:
    1. Communicating(email,voicemail,groupware,
    videoconferencing)
    2. Document preparation-word processing,DTP.
    3. Analyzing data
    4. Consolidating information
    5. Provide a paperless office and a bright , cheerful
    workplace
    6. Scheduling resources-electronic calanders.
    Collaboration Technologies
     As compared to the traditional office technologies ,
    telephones and pagers , e-mail is better for this type of
    collaboration. Still better are the technologies discussed
    below:
    1. Videoconferencing : videoconferencing refers to seeing a
    live picture with our phone calls . Desktop
    videoconferencing represents a second generation of
    video communication but the quality of the video or
    audio is not as good.
    Cont…

     Groupware: Groupware includes software


    for group writing and commenting ,
    information-sharing ,electronic meeting ,
    scheduling and e-mail and a network to
    connect the members of the group as they
    work on their own desktop computers, often
    in widely scattered locations. Groove is a
    new groupware

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