ENGL9

BARRIERS
IN
LISTENING
Barriers in Listening
Noise
this is any kind of
sensory stimuli that
affects the
transmission of
messages.
Kinds of Noise
a. External
 theseare the kinds of noise
that come from physical
objects such as the radio,
roosters outside your house,
temperature of the room,
uncomfortable chair, taste of
food, etc. that disturbs you and
prevents you from giving your
complete focus and attention
to what you’re listening to
Kinds of Noise
b. Internal
 these are emotional or
mental distractions that
interfere with your attention
while listening.
 daydreaming, prejudice
against the speaker,
anticipating and predicting
what will come up next can
affect your focus.
Understanding yourself
 preconceived notions about yourself will prevent
you from getting the entirety of the message.
 how you feel about the speaker and the topic also
affects how you listen to someone.
 ifyou see yourself superior to the speaker, you will
have a hard time listening to them because you tend
to mentally contradict their messages or criticize
them in your mind.
 ifyou find the topic boring, you tend to space out
and just hear certain parts which catches your
interest- this is also called selective hearing.
Understanding others
 theseare about the preconceived notions or
beliefs about others.
 youjudge the speaker according to voice quality,
gestures, appearance or social standing.
 theseactions and thoughts affect how you listen
to the speaker.
 youbecome preoccupied in criticizing the way
they look or sound which makes you either an
attentive listener or someone who totally
disregards the messages coming from this
speaker.
LISTENING
WELL
1. Stop talking
1. Stop talking
When somebody is talking, stop talking, do not
interrupt and let them finish what they are saying.
It is rude to talk while somebody else is speaking.
Let the other person finish first then you can
provide your feedback.
If it’s not your turn to speak, respect the speaker
and respect your role as the listener.
2. Concentrate
on your task:
Listening
2. Concentrate on your task: Listening
 Refrain
from thinking about anything else other
than what the speaker is talking about.
 Relax and take in what is being said.
 Do not think your existing problems, pending tasks
or favorite television series.
 Disciplineyour mind in focusing only on one task at
a time. “The mind is easily distracted by other
thoughts” so start practicing good habits in
listening.
3. Don’t
criticize the
speaker
3. Don’t criticize the speaker
 Theremay be a times where your dislikes how your
speaker looks, dress or sound, but you have to
remember that the message she will be sharing or giving
is more important.
 Helpmake the speaker feel at ease by nodding or using
gestures to encourage them.
 Also
maintain eye contact – this shows that you are
attentively listening and that you understand what is
being communicated.
4. Remove
distractions:
Focus on what is
being said
4. Remove distractions: Focus on what is being said
Avoid shuffling papers, tapping your finger

or pen on the table or fidgeting to much.
These actions only distracts the speaker
and might communicate that you are bored
or feeling hostile against him or her.
5. Avoid emotional reactions: Empathize
5. Avoid emotional reactions: Empathize
 Be courteous and respect the speaker by thinking not
about yourself but putting yourself in their shoes.
 See the topic from their perspective and disregard
what you know, how you feel or what you’ve heard
about the topic while listening.
 If you disagree on some point, let the speaker finish
first before you voice your opinion or feedback about
the message. Keep an open mind.
6. Be patient
6. Be patient
If the speaker pauses, don’t interrupt.
Put yourself in their shoes, sometimes
it takes a bit of time to construct your
thoughts and verbalize them so let
them finish what they are saying.
7. Guard against prejudice
7. Guard against prejudice
 Try to avoid focusing on annoying mannerisms or how they look
like.
 Be impartial and disregard any distractions coming from their
appearance or sound.
 Focus on the message not how they delivered the message to
you.
 Ifthe speaker comes from a different background, let go of
your preconceived idea about their culture and pay extra
attention only to what they are saying.
 Make sure to take not of non-verbal cues.
8. Focus on main points
8. Focus on main points
This may take time to practice: sort through

how they verbalized the message and focus
on the main point of their message.
There is no need to remember everything
word for word.
Just focus on the ideas you pick up from
them.
9. Take
down notes
9. Take down notes
 Develop your own system of note taking to make
it second nature as you listen.
 Taking notes is very different from taking
dictation.
 Dictation
entails word for transcription while
taking down notes may be more on using your own
words as you understood topic.
 Practice on getting the maid idea of the message.
10. Watch for
verbal and
non-verbal
communication
10. Watch for verbal and non-verbal communication
 Listening does not only make use of hearing, it actually
utilizes all of our senses.
 Look out for non-verbal cues such as gestures, facial
expressions, and eye movements.
 These non-verbal cues either add value or contradict what
the speaker is saying verbally.
 Non-verbal communication also signals how confident or
nervous the speaker is, which may affect how you perceive
the message.
Always remember that in order for
the communication process to
happen, we should be mindful of our
roles, both as speaker and receiver.
In order to be effective in any
competency we should build up our
skills in listening as it is the
foundation of other competencies.
-END OF FIRST QUARTER
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BARRIERS

Avoid shuffling papers, tapping your finger

This may take time to practice: sort through

YOU made it. Hooray!!!

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