THE WEB'S 100 Billion Surplus: Mckinsey Quarterly BY Jacques Bughin

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THE WEB’S €100

BILLION SURPLUS
MCKINSEY QUARTERLY
BY
JACQUES BUGHIN
Presented By:
Rohit Gupta
Sanand Misra

NIIT University 23rd February 2011


Objective
 To understand Consumer surplus in current web
scenario.
 Providers and Advertisers try to get bigger share:
 Will this lead to change in industry dynamics?
 Understand current business model
Current Scenario: Consumers
 Consumers activities on web:
 Considerable value derived.
 Advertisements cover the cost.
 Examples: Social Network, Web video.
 No immediate payment to be made by consumers.
How much is all of this web use worth?

 According to new McKinsey research:


 €150 billion a year
 Survey included 4500 web users across:
 Europe
 United States
 Survey also included conjoint analysis of their
willingness to pay for various online activities.
Findings
 It was found that consumers do pay for some of the online
services.
 Such as: €30 billion
 Music Subscriptions.
 Gaming Websites.

 Consumers also pay for:


 “Pollution” of their internet experience.
 Intrusive pop-ups
 Perceived data privacy risks
 Consumers willing to shell €20 billion.
 To avoid further mess.
 Privacy concerns

 Total Consumer Surplus left: €100 billion


Projections
 By 2015, total web worth may increase to:
 €190 billion
 Due to:
 Expansion in broadband.
 New Services
 Wireless devices
Boost to Web Service Providers
 This would be more than 3 Times the companies pay
to advertise on their websites.
 Equivalent to what consumers pay for wired and
wireless broadband access-€120 billion.
 Why?
 High cost of development.
 Very low cost of distribution.
 As compared to offline world where the surplus is
more evenly divided between consumers and suppliers
Business Model

Source: McKinsey Quarterly-Jan’11


How web economics can shift?
 Web players may try to take advantage of the
situation.
 Similar to how pay-TV captured the market.
 According to research-3 scenarios seems worth
study:
Service Growth in
costs rise Advertisement

Monetization
by other means
Service Cost Rise
 Web Players might charge more for the services.
 Consumers will show resistance to the approach.
 The number of web users might decrease
drastically.
 This will lead to shift in the economies of web
business.
Advertising Grows
 Web companies are expected to ramp up web
advertising.
 Pollution Factor will play a critical role in this
strategy.(€30 billion versus €20 billion)
 The advertising are stable and there is scope for
new ads and other monetization.
 There is great uncertainty on how consumers would
react to this.
Monetization by other means
 Web services can earn revenue from both the users
as well as the advertisers.
 With large consumer surplus, and big audience,
companies can promote their other brands online.
Preparing for the change
 Consumer surplus has increased with success of
social networking websites.
 The present web market is far from equilibrium.
 The companies should adopt new strategies to deal
with change
 To stay ahead, leading players are already
broadening their base of services.
Contd..
 People shifting their business online can take the
first mover advantage.
 Web innovation are helping companies to earn
more revenues through advertising display adds are
vanishing.
 Consumers will keep enjoying more consumer
surplus.
Thank You
Consumer Surplus
 Consumer surplus measures the welfare that
consumers derive from their consumption of goods
and services, or the benefits they derive from the
exchange of goods. 

 Consumer surplus is the difference between what


consumers are willing to pay for a good or service
and what they actually pay (the market price). 

BACK Source: www.tutor2u.net

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