Digital Banking: by Navdeep Kaur

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DIGITAL BANKING

~BY NAVDEEP KAUR


DIGITAL BANKING
• Digital Banking is the application of technology
to ensure seamless end-to-end (STP in the 'old'
jargon) processing of banking
transactions/operations; initiated by the client,
ensuring maximum utility; to the client in terms
of availability, usefulness and cost; to the bank
in terms of reduced operating costs, zero.
ADVANTAGES AND DISADVANTAGES OF
DIGITAL BANKING
• ADVANTAGES:- • DISADVATAGES:-
• 24/7 ACCOUNT AND SERVICES • TECHNOLOGY ISSUES.
ACCESS.
• SECURITY ISSUES.
• SPEED AND EFFICIENCY.
• INEFFICIENT AT COMPLEX
• ONLINE BILL PAYMENT. TRANSACTIONS.
• LOW OVERHEAD CAN MEAN LOW • NO RELATIONSHIP WITH
FEES. PERSONAL BANKER.
• LOW OVERHEAD CAN MEAN HIGH
• INCONVENIENT TO MAKE
INTEREST RATES ON DEPOSIT
ACCOUNTS. DEPOSITS.
Q) WHY ALL
BANKS ARE • DIFFERENT TYPES OF BUSINESS BANKING
GOING DIGITAL SERVICES INCLUDE:-
NOWDAYS? • BUSINESS LOANS
DIGITAL BANKING IS THE • CHECKING ACCOUNTS
DIGITALISATION OF BANKING
SERVICES IN ORDER TO • SAVING ACCOUNTS
REDUCE RISK, IMPROVE • DEBIT AND CREDIT CARDS
EFFICIENCY AND BETTER
SERVE CUSTOMERS. IT
• MERCHANT SERVICES(CREDIT CARD
ALLOWS CUSTOMERS TO PROCESSING, RECONCILIATION AND
WITHDRAW MONEY , APPLY REPORTING , CHECK COLLECTION)
FOR LOANS , MAKE • TREASURY SERVICES( PAYROLL SERVICES,
PAYMENTS ONLINE OR ON DEPOSIT SERVICES, ETC.)
THE SMARTPHONE AND
MORE….
DIGITAL
BANKING /
ONLINE BANKING
ONLINE
BANKING
COMMON ONLINE BANKING SERVICES
• TRANSACTIONAL ACTIVITIES : LIKE • NON- TRANSACTIONAL ACTIVITIES : LIKE
FUNDS TRANSFER , BILL, PAY , LOAN REQUEST FOR CHEQUE BOOK, STOP
PAYMENT, ONLINE STATEMENTS , AND
APPLICATIONS AND TRANSACTIONS. UPDATING YOUR CONTACT
_________________________________________ INFORMATIONS.
__ __________________________________________
COUNTRY _
NORWAY PERCENTAGE % OF ONLINE BANK USERS
DENMARK 92%
INDIA 90%
U.S.A 51%
CHINA 67%
BULGARIA 42%
5%

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