Emergency First Response

Emergency First Response

Primary Care (CPR)

• Emergency care for life threatening
situations.

Secondary Care (First Aid)

• Injury Assessment
• Illness Assessment
• Bandaging
• Splinting

Both courses assume a local Emergency Medical

Service (EMS) is in place to support Emergency
Responder care.
Primary Care
Skill 1- Scene Assessment
STOP – Assess Scene
• Ask yourself - What caused the injury?
• Are there any hazards?
• Look for potential hazards such as leaking gas, chemicals, radiation,
• downed electrical lines, fire arms, the possibility of explosion,
• oxygen depletion, etc.
• Can you make a safe approach?
• Be alert for possible dangers, such as oncoming traffic.
• Do you need to turn off a car’s engine?
• Apply barriers as appropriate and if available.

THINK – Formulate safe action plan

• Remember that your safety must be the first priority.
• Know your limitations.
• What emergency care may be needed?
• How can you activate local EMS?
• Can you secure an AED?
• Think about your training and relax.

ACT – Begin providing care

• Follow the emergency care guidelines you will learn next.
• Continue to consider your safety as you provide care.
Primary Care
Skill 2- Barrier Use

• Gloves
• Ventilation barriers
• (Eye shields & facemasks)

Do NOT delay emergency patient care if barriers are not available. Research has shown that the chance of disease
transmission is very rare when providing CPR.

After providing actual emergency care, make sure you wash your hands.

Place used disposable ventilation barrier in a biohazard bag.

 Primary Care
Skill 3- Primary Assessment
Hello? My Name is_____________________. I’m an Emergency Responder. May I help you? If no
response to your statement, then tap the patient on collarbone and ask, Are you okay? Are you okay?

*Check for normal breathing. If the patient is not breathing or is only gasping, then he needs CPR.

*Place an unresponsive, breathing patient in the recovery position.

 Primary Care
Skill 4 & 5 - CPR (Chest compressions & rescue breathing )

• 100 - 120 compressions/min

• One-third the depth of chest (at least 5 cm/2 inches.)

• Repeat at a pace of – one-two-three-four- counting fast

• 30 chest compressions to 2 rescue breaths

• Open the patient’s airway and pinch the nose closed

• Rescue breaths should last just over 1 second, with just enough air to make the patient’s chest rise.

• Do not interrupt chest compressions for more than 10 seconds

If during an actual situation you are unable or feel uncomfortable giving a non-breathing patient rescue breaths, give
the patient continuous chest compressions.

If patient has an injury to the face or jaw, gently close the mouth to protect the injured site. While holding the jaw
closed, place your mouth over the barrier covering the nose and give rescue breaths through the nose.
 Primary Care
(Optional Skill 1) Automated External Defibrillator Use

• Never place AED pads over pacemakers – place them two centimetres/one inch away.

• Do not place AED pads directly on top of a transdermal medication patch.

• AEDs may be used on patients resting on a wet surface.

• Keep defibrillation pads away from damp or conductive surfaces.

 Primary Care
(Optional Skill 1) Automated External Defibrillator Use
Steps:
1. Use the Cycle of Care to continually monitor the patient's medical status.
2. If the patient is unresponsive and not breathing normally, first call EMS or have a bystander call and bring an
AED. Next, immediately begin CPR.
• If you are alone and know where to find an AED close by, continue CPR for a couple of minutes
then leave the patient to quickly secure the AED
• If a bystander can go get an AED, direct them to do so while you begin or continue CPR. Once the person
arrives with the AED, have them set it up and place the chest pads on the patient while you continue CPR.
This minimises interruptions to chest compressions.
3. Position the AED close to the patient’s ear on the same side as the rescuer.
4. Turn AED power ON – follow device prompts exactly.
5. Bare the patients’ chest. If the patient is wet, consider drying the chest prior to pad placement. It is not uncommon for a razor to be
included with an AED. If available, use it quickly to shave excessive body hair.
6. Remove pads from packaging & peel away any protective plastic backing from the pads.
7. As directed by the manufacturer, place pads on patient’s bare chest, adhesive side down (note placement illustrations on pad packaging
or pads). Typically:
one pad goes on the upper-right side of the chest, below the collarbone and next to the breastbone, &
one pad goes on the lower-left side of the chest, to the left and below the nipple line.
8. Plug in AED if needed or prompted. AED will analyse the patient’s heart rhythm.
9. Clear rescuers and bystanders from the patient making sure no one is touching the patient. Say “I’m clear, you’re clear, everyone is
clear”.
10. If the AED advises that a shock is needed, the responder should follow the prompts to provide one shock, followed by CPR. If the AED
does not advise a shock, immediately resume CPR.
11. The AED will again analyse the patient’s heart rhythm. If normal breathing is still absent, the AED may prompt you to deliver another
shock. Most AEDs will wait two minutes before analysing and shocking the patient again. Between that time, continue CPR.
12. As prompted, continue to give single shocks combined with CPR until the patient resumes breathing until relived by EMS, or until you
are physically unable to continue.
13. If the patient begins breathing normally, support the open airway and continue to use the Cycle of Care to monitor the patient’s
medical status.
Primary Care
Skill 6- Serious Bleeding

• Direct pressure

• Pressure bandage
Primary Care
Skill 6- Serious Bleeding
• A tourniquet may now be considered for initial care when an emergency provider is
unable to use direct pressure to control bleeding, such as:
• during a mass casualty incident,
• with a person who has multisystem trauma,
• in an unsafe environment, or
• with a wound that can’t be accessed.

• Tourniquets can be effective for severe external limb bleeding.

• Note the time that a tourniquet is first applied and communicate this information to
EMS providers.

• Tourniquets use in the prehospital setting have been found to control bleeding
effectively in most cases and have a low rate of complications.
 Primary Care
Skill 7- Shock Management
Always treat an injured or ill patient for shock even if signs and symptoms are absent.

For a responsive patient, let the patient determine what position is most comfortable – sitting, lying
down, etc. Unresponsive patients could be placed in the Recovery Position.

1. Treat an injured, unresponsive or unconscious patient in the position found.

2. Hold the patient’s head to keep the neck from moving.

3. Maintain patient’s body temperature based on local climate.

4. If there are no spinal injuries or leg fractures suspected, elevate the legs 15-30 centimetres/6-12 inches
to allow blood to return to the heart.
Primary Care
Skill 8- Spinal Injury Management

For a responsive patient who is For an unresponsive patient who is not

breathing normally: breathing normally:
• Stabilize the head by placing a hand • To open the airway, assess breathing
on each side to prevent movement. and Administer CPR, the patient must
be on his back.
• Attempt to anchor your arms or
elbows on the ground or use a • If patient is already on back, use the
similar stable position to assist with head tilt chin lift method to open the
minimizing your hand movement. airway. (Minimize overall head
movement.)
• Instruct the patient to remain still
and not move his head or neck • If the patient is not on his back, use
while you wait for EMS to arrive. the log roll to reposition patient.
 Primary Care
Skill 8- Spinal Injury Management
To perform a log roll by yourself:
• Kneel at the patient’s side. Leave enough room so that
the patient will not roll into your lap.
• Gently straighten the patient’s legs. Straighten arms
against side of patient.
• Cradle the patient’s head and neck from behind with
one of your hands.
• Place your other hand on the patient’s elbow, on the
patient’s arm that is furthest away from you.
• Roll the patient carefully as a unit, head and body
together toward you, onto the side, then onto the back.

If help is available, perform a two-person log roll:

• One Emergency Responder stabilizes patient’s head, one
rolls patient. Patient’s head is stabilized with both hands
to keep it from moving.
• Emergency Responder rolling patient, does so with both
hands on patient’s arm above and below elbow.
• Both responders roll patient as one unit onto patient’s
back.
 Primary Care
Skill 9- Conscious/ Unconscious Choking Adult
*Remember that a conscious adult must give consent before you do anything. A head nod is sufficient.
*If the patient is coughing, wheezing or can speak, observe until the patient expels the
obstruction. Reassure and encourage the patient to keep coughing to expel the foreign
material.

1. Start by asking a responsive patient – “Are you choking?”. Assess for effective cough. If effective,
reassure and encourage patient to keep coughing.

2. If the patient cannot speak or is not breathing normally, give the Responder Statement “Hello? My
name is______. I’m an Emergency Responder. May I help you?”.

3. When permission is granted (a head nod is sufficient), alert EMS and proceed with attempts to
dislodge the object.

4. Consider chest thrusts if abdominal thrusts are not effective. Begin with chest thrusts on patients
who are pregnant or markedly obese.

Resuscitation Council Guidelines

Begin with back blows then move to abdominal thrusts. Alternate back blows with
abdominal thrusts until the obstruction is cleared or the patient becomes unconscious.
Primary Care
Skill 9- Conscious/ Unconscious Choking Adult

Back Blows

1. Take a position to the side and slightly behind the patient.

2. Support the chest with one hand, and lean the patient forward.

3. Give up to five sharp back blows with the heal of one hand in the middle of the back between the
shoulder blades. Check to see if each back blow has relieved the airway obstruction.

4. If five back blows do not clear the obstruction, switch to abdominal thrusts.

5. Stop if the obstruction clears, encourage the patient to breathe and monitor the patient.
 Primary Care
Skill 9- Conscious/ Unconscious Choking Adult

Conscious Choking Abdominal Thrusts

1. Stand behind the patient and place your arms around waist.

2. Locate the patient’s navel (belly button) – the thrust site is two finger
widths above it.

3. Make a fist and place the thumb side on the thrust site.

4. Place your other hand over the outside of the fist.

5. Bend your arms and elbows outward to avoid squeezing the rib cage.

6. Perform quick inward and upward thrusts until the obstruction is cleared or the patient becomes
unconscious.

7. Once the obstruction is cleared, encourage the patient to breathe and monitor the patient.
Primary Care
Skill 9- Conscious/ Unconscious Choking Adult

Conscious Choking Chest Thrusts

1. Stand behind the patient and place your arms around body, under armpits.

2. Identify the same compression point as for CPR.

3. Make a fist and place the thumb side on the thrust site above your fingers.

4. Place the other hand over the outside of the fist.

5. Give up to five chest thrusts‐ these are similar to chest compressions but sharper and delivered at a
slower rate. Check to see if each chest thrust has relieved the airway obstruction.

6. If the obstruction is still not relieved, continue alternating five back blows with five chest thrusts.

7. Perform up to five quick inward thrusts. Avoid putting pressure on the rib cage.

8. If the obstruction clears, encourage the patient to breathe and monitor the patient.
Primary Care
Skill 9- Conscious/ Unconscious Choking Adult

Unconscious Choking – Used in All Regions

1. If a responsive, choking patient becomes unconscious while you are trying to help, carefully help
the unconscious patient to the ground.

2. Activate EMS if not already called.

3. Begin CPR

4. Following chest compressions, quickly look in the patient’s mouth and attempt to remove any
visible obstruction. If an object is seen, you should remove the object with your finger.

5. If no object is seen or the object has been removed, proceed with two rescue breaths.

6. Continue CPR until obstruction is relieved or EMS arrives.

Primary Care
(Optional Skill 2) Emergency Oxygen Use Orientation
• Use emergency oxygen in a ventilated area away from any source of flame or heat.
• Handle oxygen cylinder carefully because contents are under high pressure.
• Avoid dropping cylinder or exposing it to heat.
• In some regions, oxygen use is restricted.
Steps
1. Follow system instructions to set up oxygen unit.

2. Always turn the valve on slowly and test that oxygen is flowing to the mask.

3. For a responsive patient, ask if you may provide oxygen and place mask over the patient’s mouth and nose. Say,
“This is oxygen, may I place this mask on you?” Responder takes the first breath to test mask and show patient it
works. Responder does not exhale into mask.
If the patient agrees, have the patient hold the mask in place and tell the patient to breathe normally.
If the patient can’t hold the mask, use the strap to keep it in place.

4. For a nonresponsive, breathing patient, place the mask on the patient’s nose and mouth and secure with the
strap.

5. For an unconscious, non breathing patient, use a mask that allows you to supply rescue breaths while oxygen
flows into the mask.

6. Monitor the oxygen unit pressure gauge to avoid running it empty while the mask is still on the patient.

7. Additional training in administering emergency oxygen may be required in some regions.

Secondary Care
Skill 1- Injury Assessment
• Only perform injury assessments on conscious, responsive patients.

• When possible, perform the assessment in the position the patient is found.

• If wound dressings are in place, do not remove during the assessment.

• Look for wounds, bleeding, discolorations or deformities.

• Listen for unusual breathing sounds.

• Feel for swelling or hardness, tissue softness, unusual masses, joint tenderness, deformities, moisture and
changes in body temperature.

• Make mental notes of the assessment and report findings to EMS personnel.

• Avoid giving injured patient anything to eat or drink, as he may need surgery.

• Immediately stop the assessment if the patient complains of head, neck or back pain.
 Secondary Care
Skill 1- Injury Assessment
1. Deliver the Responder Statement, asking permission to assist. Explain what you’ll be doing during the assessment. Put on
gloves if available.
2. Stabilize the patient’s head and neck and instruct the patient to answer verbally. Do not allow the patient to move or nod his
head.
3. Immediately stop the assessment if the patient complains of head, neck or back pain. Continue to stabilize the head and neck,
end your assessment and wit for EMS to arrive. Do not move patient.
4. Start assessment at the head and work your way down the body to the toes.
5. Feel for deformities on the patient’s face by gently running your fingers over the forehead, cheeks and chin.
6. Check the ears and nose for blood or fluid. If present, suspect head injury and stop further assessment.
7. Place a finger in front of the patient’s eyes. Without moving the head, have the patient follow your finger with his eyes. Check
the eyes for smooth tracking. If possible, check pupil size and reaction to light.
8. Feel the skull and neck for abnormalities. If the patient complains of pain, stop the assessment.
9. If you can reach the shoulder blades, slide or place one hand over each shoulder blade and gently push inwards.
10. Move hands outward to the shoulders and press gently inward with the palm.
11. Run two fingers over the collarbones from the shoulders to the centre.
12. Place one hand on the shoulder to stabilize the arm and gently slide the other hand down the upper arm, elbow and wrist.
Repeat on the other arm. Ask the patient to wiggle fingers on both hands and squeeze your hands.
13. Inspect chest for deformity. Place a hand, palm in, on each side of the patient’s rib cage and gently push inward.
14. Gently put your hands under patient to feel the spinal column. Cover as much area as possible without moving the patient.
Gently touch along the patient’s spine, feeling for abnormalities.
15. Using one hand, gently push on the patient’s abdomen. Apply gentle pressure to the right and left side abdomen, and above
and below the navel (belly button).
16. Move hands gently over the hipbones to check for swelling or hardness, tissue softness, unusual masses, joint tenderness,
and deformities. Avoid pushing inward on hips.
17. Starting at the thigh, slide your hand down the upper leg, knee, lower leg and ankle as you did with the arm. Ask the patient to
wiggle toes and press the sole of the foot against your hand. Repeat on the other leg.
18. Note areas of pain or abnormality for your report to EMS personnel. Continue to monitor the patient by using the Cycle of
Care.
 Secondary Care
Skill 2- Illness assessment
Find a paper and a pen/pencil to record illness assessment information.

SAMPLE
Signs and Symptoms,
Allergies,
Medications,
Pre existing medical history,
Last meal
Events.
• The average breathing rate for adults is between 12 and 20 breaths per minute. A patient who takes less than eight
breaths per minute, or more than 24 breaths per minute, probably needs immediate medical care.

• The average pulse rate for adults is between 60 and 80 beats per minute.

• Average skin temperature is warm and skin should feel dry to the touch.

• Noticeable skin colour changes may indicate heart, lung or circulation problems.

• If a patient complains of chest discomfort or pain call EMS immediately and encourage patient to take any
prescribed medication for such discomfort, or Chew 1 adult, non-coated aspirin (unless patient has an allergy or
other contraindication to aspirin).
Secondary Care
Skill 2- Illness assessment
Signs and Symptoms
A
• Ask how the patient is feeling and what occurred immediately before the onset of illness.
M
• Find a pulse rate
P • Check respiration
L • Check temperature and moisture
E • Determine colour of patient

S
Allergies
M • Ask the patient if they have any allergies
P
L • A severe allergic reaction (anaphylaxis) can be treated by epinephrine.
People who have suffered a prior episode of anaphylaxis often have
E prescribed an auto-injector of epinephrine. Have the patient use the auto-
injector or assist them with its use.

*In unusual circumstances when advanced medical assistance is not available, a

second dose of epinephrine may be given if symptoms of anaphylaxis persist.
Secondary Care
Skill 2- Illness assessment
S
A
Medication
P • Ask if a patient takes medication for a medical issue, or has taken any today.
L
E

S
A
M
Pre existing medical conditions
L
E • Ask if patient has a pre existing medical condition (e.g., heart condition,
diabetes, asthma, epilepsy, etc.)
Secondary Care
Skill 2- Illness assessment
S
A
M
P • Ask when patient last had a meal and what patient ate.
Last Meal
• Ask if he has consumed any alcohol or recreational drugs.
E

S
A
M
P • Ask patient about the events leading up to the illness.
L
Events
Secondary Care
Skill 3- Bandaging
Using Roller Bandages
• Apply the bandage below the wound and work toward the heart.

• Wrap roller bandage firmly and consistently, but avoid making a bandage too loose or too tight.

• Secure the end of the bandage by tying, tucking or taping it in place.

• When bandaging the foot, secure the bandage by wrapping it around the ankle several times then
back over the injury site on the foot.

• When bandaging the hand, secure the bandage by wrapping it over the thumb and around the
wrist.

• If the elbow is involved, bandage below and above the joint to stabilize the injury site.

• If the knee is involved, bandage below and above the joint to stabilize the injury.

• If there is an impaled object, bandage the object in place and do not remove.
Secondary Care
Skill 3- Bandaging

Using Triangular Bandages

• Use triangular bandages to support injuries of the upper arm, ribs or
shoulder.

• Place the top of the triangular bandage over the shoulder.

• Bend the arm at the elbow, bring the forearm across the chest and over the bandage.

• Bring the lower end of the bandage over the opposite shoulder and tie of at the back of the neck.

• Tie off triangular bandage at the patient’s elbow, locking the arm in the sling.

• When broken ribs are suspected, use a second triangular bandage to hold the arm against the
injured side of the chest. Simply tie the bandage over the sling and around the chest.
Secondary Care
Skill 4- Splinting for dislocations and fractures
Splints may include a variety of rigid devices including commercial splints, improvised splints (rolled
newspapers or magazines, heavy cardboard, padded board, etc.) or securing the injured part to an
uninjured body part (e.g., injured finger to an uninjured finger; injured arm to the chest, etc.)

• Splint the injury in the position found. Do not try to straighten. Try to minimize
movement of the extremity until you complete splinting.

• If available, place splint materials on both sides of the injury site

• Splint only if you can do so without causing more discomfort and pain to the patient

• Choose a splint long enough to immobilize joints above and below the injury

• When using rigid splints, apply ample padding between the splint and the injury. Add padding to the natural body
hollows as well

• Bandage the splint in place by using a roller bandage, a triangular bandage, an elastic bandage, adhesive tape or
other available materials

• Always check circulation before and after splinting. If pulse is absent, loosen the splint until the pulse returns. To
do this, look for colour of tissue in fingernails and toenails

• If the fracture is in the upper arm, place arm in sling after splinting

• Make a note of the time splint is applied for passing on to EMS when they arrive
Primary Care
Scenario Practice 1- Collapsed Family Member
Primary Care
Scenario Practice 2- Down in Public
Primary Care
Scenario Practice 3- Recreational Accident
Primary Care
Scenario Practice 4- Major multi person accident