Power Point Writting Letters

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WRITING

SEMI-FORMAL EMAIL/LETTER
SEMI-FORMAL LETTERS

No
POLITE Slang

No colloquial
FRIENDLY expressions
(don’t, I’m,
she’s)
FORMAL/SEMI-FORMAL LETTERS
 If letter is semi-formal avoid extremely formal language because
it’s going to sound distant and cold, e.g.:

TASK:
Write an email to Ebay about your parcel 01 which hasn’t
arrived yet even though it should have a week ago

Dear Sir/Madam, Dear Sir/Madam,


On behalf of your services, I I am writing to ask about my parcel
would like to express my 01 which I have ordered on June 12th
concern about a rather <…>
unacceptable situation <…>
Dear Mr/Mrs, 1. Opening

I am writing about my order no. 20334. I have


ordered a new Samsung mobile phone on 2. Introduction
December 1st however I have not received it yet.
Could you please let me know if the order has
been shipped? I am afraid it had gotten lost due
to the busy Christmas season. I also would be
very grateful if you provided me the tracking 3. Body
code.
I look forward to hearing from you.
• Asking for
Kindest regards, information
• Making
4. Closingrequests
Simon • Stating
paragraph
problems, etc
STRUCTURE
1. OPENING:
Dear Sir or Madam Dear Mr/Mrs/Miss/Ms Jones
2. INTRODUCTION:
I’m writing (in order) to… ; I’m writing in connection with…
3. ASKING FOR INFORMATION:
Could you please let me know… I would like to know…
4. REQUESTS:
I would be very grateful if you could… ; I was wondering if you could
5. PROBLEMS:
I’m afraid…. (my parcel got lost)
6. CONCLUSION:
I look forward to hearing from you; thank you very much for your help
STRUCTURE

7. CLOSING PARAGRAPH

 Yours faithfully (if you start with Dear sir or


Madam)
 Yours sincerely (if you start with Dear Mr/Ms)
 +best wishes
 +kindest/best regards
TASK

You have registered to online English courses last


week. Courses start tomorrow but you’ve changed
your mind and want to cancel. Write an email to
Mrs. Paula and:

1. Explain the situation


2. Ask about the refund

.
TASK

You have planned to create a short presentation


with your colleague. The presentation is due to
tomorrow but you have lost your slides. Write to
your colleague Mrs. Collins and:

1. Explain the situation


2. Create new plans

.
THANK YOU !

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