2 MANTU SLIDE KULIAH 2020 Modul-2 REV
2 MANTU SLIDE KULIAH 2020 Modul-2 REV
2 MANTU SLIDE KULIAH 2020 Modul-2 REV
Modul-2
QUALITY MANAGEMENT SYSTEM
Wayan Redja
Fakultas Farmasi Universitas Pancasila
Jakarta, 2020
Modul-2
QUALITY MANAGEMENT SYSTEM
WR01
Modul-2
QUALITY MANAGEMENT SYSTEM
1. QMS – WHAT, WHY, HOW?
WHAT?
QMS (Quality Management System)
System with regard to Quality Management.
> Elements: Organization Structure, Process, Procedure,
and Resources
Quality Management
Management with regard to quality
> Implemented in any organization
> Basic elements: QMS and QA
WR01
Modul-2
QUALITY MANAGEMENT SYSTEM
1. QMS – WHAT, WHY, HOW?
WHAT?
Management
Coordinated activities to direct and control an organization
(ISO 9000)
> The definition implies the management functions POAC.
> Management also means all those concern in managing
an organization.
Quality
Ability to fulfil requirements.
> Ability of anything concerned.
> Requirements of anybody concerned.
WR01
Modul-2
QUALITY MANAGEMENT SYSTEM
1. QMS – WHAT, WHY, HOW?
WHAT?
Quality
Other definitions of quality:
> Degree to which a set of inherent characteristics fulfil
requirements (ISO 9000).
> Conformity to standard or specifications.
> A relative judgment on good or bad.
WR01
Modul-2
QUALITY MANAGEMENT SYSTEM
1. QMS – WHAT, WHY, HOW?
WHY?
Without QMS an organization is not exist.
To improve customer satisfaction.
To improve organization effectiveness and efficiency.
To improve compliance to standards and regulations.
To improve organizational culture.
To improve documentation system.
Eligible QMS will assure continuous quality
improvement of an organization for its sustainability.
WR01
Modul-2
QUALITY MANAGEMENT SYSTEM
1. QMS – WHAT, WHY, HOW?
HOW?
To establish an eligible QMS:
Define quality objectives and quality policy
Define quality processes and resources
Develop documentation system
Commit to follow the related regulations.
Launch the QMS
Review the QMS performance
Assess and register for certification
Continual quality improvement
WR01
Modul-2
Modul-2
QUALITY MANAGEMENT SYSTEM
QUALITY MANAGEMENT SYSTEM
2. ORGANIZATION STRUCTURE
2. ORGANIZATION STRUCTURE
Chart illustrating hierarchical structure of function and chain of responsibility,
command, reporting, coordination and communication between superior and
subordinate level of the organization.
.
Model A Model B
Plant Plant
Manager Manager
Definition
Process is a connected series of actions or steps taken using
resources (5M) to transform input (requirements) into output (result).
P D
INPUT PROCESS OUTPUT OUTCOME
5M
Requirements Result Impact
A C C
WR10
Modul-2
QUALITY MANAGEMENT SYSTEM
4. PROCEDURE
Procedure
Procedure is the method or a series of actions conducted in a
certain order or manner. For example: method of analysis; master
processing procedure, etc.
Procedure (SOP) must be validated
Procedure may be change to fulfill new regulation or if the more
effective and efficient one has been developed, validated and
approved.
Don’t approve unvalidated method, and don’t use unapproved
procedure.
Continual quality improvement of procedure or method should be
carried out to increase productivity.
WR10
Modul-2
QUALITY MANAGEMENT SYSTEM
5. RESOURCES
Resources
Resources are what we need to run the process according to its
SOP which are known as 5M, i.e, Man, Method, Material, Machine,
and Money.
Adequate resources must be provided.
Resources must be qualified and the method must be validated.
Resources may be change to fulfill new regulation or if the more
effective and efficient one is available.
Don’t approve unqualified or unvalidated resources, and don’t use
unapproved resources.
Continual quality improvement should be carried out for more
effective and efficient resources.
WR11
Modul-2
QUALITY MANAGEMENT SYSTEM
6. QMS ISO 9001
C. Processes
12. Qualification and Validation
a. Principle
b. Planning
c. Documentation
d. Qualification
e. Process Validation
f. Cleaning Validation
g. Change Control
h. Revalidation
i. Analytical Method Validation.
WR10
WR13
Modul-2
QUALITY MANAGEMENT SYSTEM
7. ICH Q10 PHARMACEUTICAL QUALITY SYSTEM
Modul-2
QUALITY MANAGEMENT SYSTEM
7. ICH Q10 PHARMACEUTICAL QUALITY SYSTEM
WR-16-QM