Internet Banking

Bank statement ,with the possibility to import
data in a personal finance program such as

Quicken or Microsoft Money
Electronic bill payment
Fund transfer between a customer’s own
checking and saving accounts , or to another
customer account
Investment purchases or sale
Loan application and transactions, such
as repayment
Account aggregation to allow the customers
to monitor all of their accounts in one place
whether they are with their main bank or with
other institutions.
Round –the –Clock Banking
Convenient Banking
Low –Cost Banking
Profitable Banking
Quality Banking
Speed Banking
Service Banking
For Banks: For C onsumers:
 Cuts payroll c osts  Saves
 Extends to
time/Money
new markets  Flexible
 Flexibility
 Can log on from
 Image of
almost
Company
anywhere
 Convenient
 Transaction
Speed
Start-Up Cost
a) connection cost to the internet or
any other mode of electronic
communi- cation.
b) cost of sophisticated hardware ,soft-
ware
c) cost of maintenance of all
equipment, websites ,skill level of
employees
d) setting up organizational activities.
Training and Maintenance
Lack of Skilled Personnel
Security
Legal Issues
Restricted Clientele and Technical Problems
Malicious threats could include:
hackers attempting to penetrate a system to
read or alter sensitive data
burglars stealing a server or laptop that
has unprotected sensitive data on its disk
imposters posing as legitimate users and
even creating a website similar to yours
authorized users downloading a web page or
receiving an email with hidden active content
that attacks your systems or sends sensitive
information to unauthorized people
1.
Authentication
A user name and password combination, where the
password can vary in length and include numbers and
characters. Remember to include a system that prompts
employees to change their passwords at
regular intervals.
"Two-factor" authentication requiring something the
user has (eg an authentication token) and something
the user knows (eg a personal identification number).
A digital certificate that enables authentication through the
use of an individual's unique signing key.
A person's unique physical attribute, referred to as a
biometric. This can range from a fingerprint or iris
scan, through to retina or facial-feature recognition.
2. Access control
Network restrictions to prevent access to

other computer systems and networks
Application controls to ensure individuals are

limited in the data or service they can access
Restrictions on what can be copied from the system

and stored on pen drives, memory sticks or
CDs/DVDs
Limits on the sending and receiving of certain types

of email attachments
3.Encryption
This technique scrambles data, and is used to

protect information that is being either held on a
computer or transmitted over a network. It uses
technologies such as virtual private networks
(VPNs) and secure socket layers.
4.Firewall
This is a hardware or software security device that

filters information passing between internal and
external networks.
It controls access to the Internet by internal users,
preventing outside parties from gaining access to
systems and information on the internal network.
A firewall can be applied at the network level, to
provide protection for multiple workstations or
internal networks, or at the personal level where it
is installed on an individual PC
5.Intrusion detection
These products monitor system and network

activity to spot any attempt being made to gain
access.
If a detection system suspects an attack, it can

generate an alarm, such as an email alert, based
upon the type of activity it has identified.
DO:
 Make sure that you are on the
c orrect website
 Make sure that you choose a password
that will not easily be decoded

 Check monthly checking and credit
card statements c arefully each month

 Report errors or problems promptly
 Be sure to “Log Out” of website when
finished
DO NOT
 Disclose personal information such as c redit
card or social security numbers unless you
are 100% sure who you are dealing with
 Have other browsers open while you
are banking online
 Download or open files that were sent
from strangers because this could infect
your
computer and capture sensitive
information without you even knowing
Improve customer access
Facilitate the offering of more service
Increase customer loyalty
Attract new customers
Provide services offered by competitor
Reduce customer attrition

Internet Banking

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Internet Banking

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Bank statement ,with the possibility to import

data in a personal finance program such as

Network restrictions to prevent access to

Application controls to ensure individuals are

Restrictions on what can be copied from the system

Limits on the sending and receiving of certain types

This technique scrambles data, and is used to

This is a hardware or software security device that

These products monitor system and network

If a detection system suspects an attack, it can

that will not easily be decoded

card statements c arefully each month

 Be sure to “Log Out” of website when

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