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    Colleagues Characteristics

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    rai
    Great colleagues exhibit the following key characteristics: being hard workers who deliver better service and learn more; being flexible with guests and colleagues to help the restaurant operation; and being honest and responsible employees personally and on behalf of the company. Additionally, great colleagues focus on all aspects of hospitality like guests, colleagues, and cleanliness. They work with common sense, attention to detail, politeness, self-confidence, speed, communication skills, as good listeners, with hygiene and grooming, self-motivation, discipline, and are resourceful.

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    Colleagues Characteristics

    Uploaded by

    rai
    25 views11 pages
    Great colleagues exhibit the following key characteristics: being hard workers who deliver better service and learn more; being flexible with guests and colleagues to help the restaurant operation; and being honest and responsible employees personally and on behalf of the company. Additionally, great colleagues focus on all aspects of hospitality like guests, colleagues, and cleanliness. They work with common sense, attention to detail, politeness, self-confidence, speed, communication skills, as good listeners, with hygiene and grooming, self-motivation, discipline, and are resourceful.

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    Great colleagues exhibit the following key characteristics: being hard workers who deliver better service and learn more; being flexible with guests and colleagues to help the restaurant operation; and being honest and responsible employees personally and on behalf of the company. Additionally, great colleagues focus on all aspects of hospitality like guests, colleagues, and cleanliness. They work with common sense, attention to detail, politeness, self-confidence, speed, communication skills, as good listeners, with hygiene and grooming, self-motivation, discipline, and are resourceful.

    Copyright:

    © All Rights Reserved
    Download as PPTX, PDF, TXT or read online from Scribd
    Download as pptx, pdf, or txt
    25 views11 pages

    Colleagues Characteristics

    Uploaded by

    rai
    Great colleagues exhibit the following key characteristics: being hard workers who deliver better service and learn more; being flexible with guests and colleagues to help the restaurant operation; and being honest and responsible employees personally and on behalf of the company. Additionally, great colleagues focus on all aspects of hospitality like guests, colleagues, and cleanliness. They work with common sense, attention to detail, politeness, self-confidence, speed, communication skills, as good listeners, with hygiene and grooming, self-motivation, discipline, and are resourceful.

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    Great Colleagues

    characteristics
    Hard workers
    Being a hard worker will benefit your self
    and the company:
    ◦ As a hard worker you will deliver a better
    service and learn more
    ◦ Your guest will receive better service and the
    image of the restaurant will be good.
    ◦ You will earn more knowledge about what you
    doing
    Flexible
    Being flexible with both guest and
    colleagues
    Helping each other in every aspect of the
    operation
    Being flexible and understanding the
    restaurant needs
    Honest and responsible
    Working as an honest and responsible
    employee either personally or on behalf of
    the company.

    Focus
    Being concentrate and focus on all aspect
    of the hospitality industry (Guests,
    colleagues, cleanliness…)
    Common Sense
    Working with LOGIC will help you in to
    deliver a better service
    Working with LOGIC will save your time
    and energy
    Details
    • Being attentive to details are the most important
    thing in a restaurant = Looking after the details
    of your guest needs, details of cleanliness and
    every step in the operational
    Polite
    Always be polite and courteous to your
    guests, manager, and all the colleagues

    Self confidence
    Confidence is one of the clue of to deliver
    the best service possible to your guests
    (confidence in your service, in your
    knowledge…)
    Fast
    Working and thinking fast to deliver a
    better service to your guests and helping
    your colleagues.
    Being fast learner to develop your
    personal knowledge

    Communication
    Ability of communicate between your
    colleagues and your guests
    Good listener
    Being attentive to your guests, leader,
    colleagues to understand better and
    deliver excellent service.

    Hygiene and grooming


    Always maintain the neatness and
    cleanliness of the working environment
    and yourself.
    Self-Motivated
    Being motivated to develop your own
    skills and knowledge in hospitality

    Discipline
    Being discipline in anything that you do
    Being discipline in every rules and
    regulation that company has.
    Resourceful
    Your ability in work and develop your
    self by improving personal learning in
    hospitality industry
    Thank you

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