Supplier Partnership: Ensuring The Partnership Processes For

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SUPPLIER PARTNERSHIP

 An efficient SCM , built on strong


partnerships will create high levels of people
satisfaction and customer satisfaction.
 Ensuring the partnership processes for
an organization is use of QMS Audits,
reviews and action plans.
Partnership are Planned and managed
must be in line with overall policies and
strategies and support the operation of the
processes.
Principle’s of Customer & Supplier
Partnership by Dr Kaoru Ishikawa
• Customer & Supplier are fully Responsible for
Control for Quality.
• Customer & Supplier are Independent of each
other.
• Customer’s must be given full Information
about the raw material, semi finished products
(or) services required.
• Clear Contract regarding Quality, Quantity,
Price, Delivery Modes, Etc.
Principle’s of Customer & Supplier
Partnership by Dr Kaoru Ishikawa

• Evaluation of Same Quality Standards by


Both the Customers & Suppliers
• Problem Solving By Discussion
• Exchange Information & Feed Back
• Both Customer & Supplier do Business
transaction w.r.t. END USER.
PARTNERING
• Long Term Commitment
• Trust
• Shared Vision
SOURCING
 Sole
 Multiple
 Single
SUPPLIER SELECTION BASED ON
• Quality Philosophy of the Customer
• Stable Management
• High Technical Standards With Future
• Raw materials & Parts Meet Quality Std
• Delivery as per Schedule
• Effective Quality System
• Record of Customer Satisfaction Credibility
in Industries
Supplier Rating
• Quality
• On Time delivery
• Service
• Internal Structure
• Customer Satisfaction
• Review Reports
Potential Pitfalls of Partnership

• Fear of Unknown Concept


• Starting Early
• Poor Communication
• Impatience
• Mistrust
• Over dependency
• Time & Resources
End of Unit-2

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