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    Stress Management: Dr. Ragini Johari Professor, School of Management, Ansal Institute of Technology & Management

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    Ragini Johari
    Stress can occur when workplace demands exceed a person's ability to cope. While stress is a normal reaction, prolonged excessive stress can lead to mental and physical illness. Many factors influence individual responses to stress, including personality, health, and personal circumstances. Work-related stress results from an imbalance between work demands and a person's ability to meet those demands. Common causes include long work hours, shift work, constant changes, and lack of support or control. Reducing stress involves strategies like positive self-talk, relaxation, managing time effectively, keeping a stress diary, and seeking social support.

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    Stress Management: Dr. Ragini Johari Professor, School of Management, Ansal Institute of Technology & Management

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    Ragini Johari
    41 views18 pages
    Stress can occur when workplace demands exceed a person's ability to cope. While stress is a normal reaction, prolonged excessive stress can lead to mental and physical illness. Many factors influence individual responses to stress, including personality, health, and personal circumstances. Work-related stress results from an imbalance between work demands and a person's ability to meet those demands. Common causes include long work hours, shift work, constant changes, and lack of support or control. Reducing stress involves strategies like positive self-talk, relaxation, managing time effectively, keeping a stress diary, and seeking social support.

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    Stress can occur when workplace demands exceed a person's ability to cope. While stress is a normal reaction, prolonged excessive stress can lead to mental and physical illness. Many factors influence individual responses to stress, including personality, health, and personal circumstances. Work-related stress results from an imbalance between work demands and a person's ability to meet those demands. Common causes include long work hours, shift work, constant changes, and lack of support or control. Reducing stress involves strategies like positive self-talk, relaxation, managing time effectively, keeping a stress diary, and seeking social support.

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    41 views18 pages

    Stress Management: Dr. Ragini Johari Professor, School of Management, Ansal Institute of Technology & Management

    Uploaded by

    Ragini Johari
    Stress can occur when workplace demands exceed a person's ability to cope. While stress is a normal reaction, prolonged excessive stress can lead to mental and physical illness. Many factors influence individual responses to stress, including personality, health, and personal circumstances. Work-related stress results from an imbalance between work demands and a person's ability to meet those demands. Common causes include long work hours, shift work, constant changes, and lack of support or control. Reducing stress involves strategies like positive self-talk, relaxation, managing time effectively, keeping a stress diary, and seeking social support.

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    Stress Management

    Dr. Ragini Johari


    Professor, School of Management,
    Ansal Institute of Technology & Management
    Stress ?
    "The adverse reaction people have to excessive
    pressures or other types of demand placed on them
    at work." 

    Stress is not an illness – it is a state. However,


    if stress becomes too excessive and prolonged, mental
    and physical illness may develop.
    Stress happens…
    A person experiences stress when they perceive that the
    demands of their work are greater than their ability to
    cope.

    Coping…
    Balancing demands and pressures with skills
    and knowledge
    Factors in stress….
    their background and culture;
    their skills and experience;
    their personality;
    their personal circumstances;
    their individual characteristics;
    their health status;
    their ethnicity, gender, age or disability; and
    other demands both in and outside work.
    Stress at the workplace
    A healthy job?
    A healthy job is likely to be one where the pressures on
    employees are appropriate in relation to their abilities
    and resources, to the amount of control they have over
    their work, and to the support they receive from people
    who matter to them. 
    Work-related stress?
    Work-related stress is the response people may have
    when presented with work demands and pressures that
    are not matched to their knowledge and abilities and
    which challenge their ability to cope.
    Stress occurs in a wide range of work circumstances but
    is often made worse when employees feel they have
    little support from supervisors and colleagues, as well
    as little control over work processes.
    There is often confusion between pressure or challenge
    and stress and sometimes it is used to excuse bad
    management practice.
    stress-related hazards at work
    Work contents
    Work context
    Recognition and respect at work: a fundamental
    human need
    Work-related stress : scientific
    evidence
    USA
    Stress cost : 42 billions USD(Kalia, 2002)
    Europe
    Stress Cost : 180 million of days lost more
    than 11 billion to € (for businesses)(1992)
    ABSENT AND WORKED SICK DAYS BASED ON LEVEL OF
    PSYCHOLOGIQCAL DISTRESS
    Main causes
    Increase in work hours, shift work, night duty
    Increase in part-time work and overtime
    Working very fast (Theorell 1999)
    Never having enough time to finish work (Theorell
    1999)
    General intensification of work (fast pace, short delays,
    constant changes)
    Organizational Risk Factors
    Demands relating to tasks and roles
    Degree of involvement in decision making
    Employee recognition
    Decision-making autonomy
    Relationships
    Environment and physical working conditions
    Work schedules
    Thinking strategies-
    Reducing Stress by Changing Your Thinking

    Cognitive Restructuring
    Technique for understanding unhappy feelings and
    moods, and for challenging the sometimes-wrong
    "automatic beliefs" that can lie behind them. 
    Identifying physical and
    behavioural symptoms
    Physical Emotional Behavioural
    Muscle tension Anxiety Change in appetite
    neck pain Fear Sleep disturbances
    Cold/sweaty hands Irritability Forgetfulness
    Facial tics Hopelessness Angry outbursts
    Fatigue Helplessness Aggression
    Tension headaches Impatience Decline in productivity
    Indigestion Depression Social withdrawal
    High blood pressure Nervousness Under-eating
    Ulcers Guilt Over-eating
    Heart palpitations Drug or alcohol abuse
    Back or joint pain Increased smoking
    Social Withdrawal
    strategies for relieving stress
    Positive Self-Talk
    Emergency Stress Stoppers
    Finding Pleasure
    Daily Relaxation
    Avoid Caffeine, Alcohol, and Nicotine
    Get adequate Sleep
    Have a friend
    Keep a Stress Diary
    Manage Your Time
    ?

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