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    Emotional Intelligence & Leadership

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    natasharf
    Emotion is defined as a mental state associated with feelings, thoughts, and behaviors brought on by chemical changes in the nervous system. Emotional intelligence refers to one's ability to be aware of and manage their own and others' emotions. It involves skills like empathy, self-awareness, and relationship management. Developing emotional intelligence is important for leadership as it allows one to understand people, motivate others, and manage relationships effectively.

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    Emotional Intelligence & Leadership

    Uploaded by

    natasharf
    151 views24 pages
    Emotion is defined as a mental state associated with feelings, thoughts, and behaviors brought on by chemical changes in the nervous system. Emotional intelligence refers to one's ability to be aware of and manage their own and others' emotions. It involves skills like empathy, self-awareness, and relationship management. Developing emotional intelligence is important for leadership as it allows one to understand people, motivate others, and manage relationships effectively.

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    Emotion is defined as a mental state associated with feelings, thoughts, and behaviors brought on by chemical changes in the nervous system. Emotional intelligence refers to one's ability to be aware of and manage their own and others' emotions. It involves skills like empathy, self-awareness, and relationship management. Developing emotional intelligence is important for leadership as it allows one to understand people, motivate others, and manage relationships effectively.

    Copyright:

    © All Rights Reserved
    Download as PPTX, PDF, TXT or read online from Scribd
    Download as pptx, pdf, or txt
    151 views24 pages

    Emotional Intelligence & Leadership

    Uploaded by

    natasharf
    Emotion is defined as a mental state associated with feelings, thoughts, and behaviors brought on by chemical changes in the nervous system. Emotional intelligence refers to one's ability to be aware of and manage their own and others' emotions. It involves skills like empathy, self-awareness, and relationship management. Developing emotional intelligence is important for leadership as it allows one to understand people, motivate others, and manage relationships effectively.

    Copyright:

    © All Rights Reserved
    Download as PPTX, PDF, TXT or read online from Scribd
    Download as pptx, pdf, or txt
    of 24
    At a glance
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    The key takeaways are that emotional intelligence is important for leadership, self-awareness, self-management, social awareness and relationship management are important competencies, and developing emotionally intelligent organizations starts with emotionally intelligent leaders.

    An emotion is a mental state associated with the nervous system brought on by chemical changes variously associated with thoughts, feelings, behavioral responses, and a degree of pleasure or displeasure.

    Emotional intelligence is the capacity to be aware of, control, and express one's emotions, and to handle interpersonal relationships judiciously and empathetically. It is seen as a key to both personal and professional success.

    &

    LEADER
    SHIP
    BY
    NATASHA R
    FERNANDES
    What is an Emotion?
    Emotion is a mental state associated with the
    nervous system brought on by chemical
    changes variously associated with thoughts,
    feelings, behavioral responses, and a degree
    of pleasure or displeasure.

    There is currently no scientific consensus on a


    definition. 
    What is Emotional Intelligence

    The capacity to be aware of, control, and


    express one's emotions, and to handle
    interpersonal relationships judiciously and
    empathetically.

    “Emotional Intelligence is the key to


    both personal and professional
    success"
    HOW THE BRAIN GREW?
    Discovering Emotional
    Intelligence
    • Peter Salovey and John D. Mayer coined the
    term 'Emotional Intelligence' in 1990
    describing.
    • It is “a form of social intelligence that
    involves the ability to monitor one's own and
    others' feelings & emotions, to discriminate
    among them, and to use this information to
    guide one's thinking and action”.
    EMOTIONAL COGNITIVE
    INTELLIGENCE INTELLIGENCE

    IQ GETS YOU HIRED, EQ GETS YOU


    PROMOTED
    ARE YOU AN EMOTIONALLY
    INTELLIGENT LEADER??
    Why is EI important at work?
    5 Elements of Emotional
    Intelligence
    EI QUADRANT
    EI LEADERSHIP
    COMPETENCIES
    SELF AWARENESS
    • Emotional self-awareness SELF MANAGEMENT
    • Accurate self-assessment • Self-control
    • Self-confidence • Transparency
    • Adaptability
    • Achievement
    • Initiative
    • Optimism
    EI LEADERSHIP
    COMPETENCIES
    SOCIAL AWARENESS RELATIONSHIP
    • Empathy MANAGEMENT
    • Organizational awareness • Inspiration
    • Service • Influence
    • Developing others
    • Change catalyst
    • Conflict management
    • Teamwork and collaboration
    LEADERSHIP : SELF
    DIRECTED LEARNING
    • The first discovery: My ideal self—Who do I want to be?
    • The second discovery: My real self—Who am I? What are my
    strengths and gaps?

    • The third discovery: My learning agenda—How can I build on my


    strengths while reducing my gaps?

    • The fourth discovery: Experimenting with and practicing new


    behaviors, thoughts, and feelings to the point of mastery.

    • The fifth discovery: Developing supportive and trusting


    relationships thatmake change possible
    Feelings at work
    What upset me?
     What was upsetting about it?
    Why am I still upset?
    Can feeling upset help me in some way?
    Can feeling upset hinder me?
    Can I start to calm down in some way?
     How do I want to appear to my co-workers?
    Can I communicate effectively with them if I’m
    upset?
    The Final Component : Inspirational
    Leadership
    LEADING PEOPLE

    • Resonance vs. Dissonance

    • Being empathetic ≠ being nice

    • Being a leader ≠ Charismatic


    Inspirational Leadership
    • Model the way
    • Inspire a shared vision
    • Challenge the process
    • Enable others to act
    • Encourage the heart
    The People who…
    • Successfully manage
    difficult situations
    • Know how to say the
    • Express themselves clearly “right” thing to get the
    • Gain respect from others right result
    • Influence other people • Manage themselves
    effectively when
    • Entice other people to help negotiating
    them out
    • Manage other people
    • Keep cool under pressure effectively when
    • Recognize their emotional negotiating
    reactions to people or • Motivate themselves to get
    situations things done
    • Know how to be positive,
    even during difficult
    situations
    Building an Emotionally Intelligent
    Organization starts from being an
    Emotionally Intelligent Leader
    Gifted Leadership occurs when
    Heart and Head;
    Feeling and thought meet
    These two are winds that allow a
    leader to soar.
    THANKYOU

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