What Is Communication?: Please Get Ready To Take Notes
What Is Communication?: Please Get Ready To Take Notes
What Is Communication?: Please Get Ready To Take Notes
Noise
Noise Noise
Noise
Noise Noise
Noise
Noise Noise
Feedback
Communication as Interaction
• Simultaneous; even as we talk we are reacting
• Most accurate to our communication process
• intercultural
Context
Noise Noise
Noise
Sender/ Sender/
Message / Feedback
Receiver Receiver
Noise in the Shannon and
Weaver Model
• Physical:
– Occurrences in the physical surroundings or in
the media that can distort a message
• Physiological:
– Physical discomfort in the body of either the
sender or the receiver
• Psychological:
– Negative feelings in the mind of either the sender
or the receiver
Noise, cont’d
• Perceptual
– Incorrect perceptions of the message and
the receiver by the sender, and vice-versa
• Semantic
– Misinterpretation of words and sentences
by the sender or receiver
Review
• Com. as Action:
linear, from sender
to receiver
• Com. as
Transaction:
receiver responds
to the sender
through feedback
• Com. as
Interaction:
simultaneously
interactive
Berlo’s SMCR Model
• SOURCE
• MESSAGE Four elements in
the
communication
• CHANNEL process
• RECEIVER
Berlo’s Elements, cont’d
• SOURCE
– Communication skills
– Attitudes
– Knowledge
– Social system
– Culture
Berlo’s Elements, cont’d
• MESSAGE
– Content
– Elements
– Treatment
– Structure
– Code
Berlo’s Elements, cont’d
• CHANNEL
– Seeing
– Hearing
– Touching
– Smelling
– Tasting
Berlo’s Elements, cont’d
• RECEIVER
– Communication skills
– Attitudes
– Knowledge
– Social system
– Culture