Human resources slide 1

PROJECT HUMAN
RESOURCE MANAGEMENT
& COMMUNICATION SKILLS
SEMESTER 1 – WEEK 1
“Do not go by my humble beginnings. Be wary of my enormous vision.”
― Manoj Arora, Dream On
 TODAY’S
Human SESSION slide 2
resources
INCLUDES
Introduction and ground rules
Projects in Pakistan, What is
project management?
What is project management
Discipline, ITTO, Process groups,
and Knowledge areas?
Talk the Talk and Walk the Walk

Lecturer – Barirah Zaufishan

2/1/2020 Department of Management Sciences, Bahria University, Islamabad Campus, 2
Pakistan
How this course will be conducted?

• 16 Classes @ 3 Hours = 48 Hours

Holistic &
Holistic & Integrated
Integrated Teaching
Teaching Encourage Analytical,
Encourage Analytical, Critical
Critical and
and Creative
Creative Thinking
Thinking
Approach
Approach (Cramming Severely
(Cramming Severely Penalized!)
Penalized!)

Subject Exposure:
Subject Exposure: Supplemented by
Supplemented by Occasional
Occasional Handouts
Handouts
Comprehensive and
Comprehensive and Insightful
Insightful

Real-Life Examples
Real-Life Examples and
and Case
Case Studies
Studies Two Examinations
Two Examinations (Midterm,
(Midterm, Final)
Final)
One Group
One Group Assignment
Assignment

Lecturer - Barirah Zaufishan; Department of Management

2/1/2020 3
Studies
The “Formula for Success” In This Course

Success = f(ABL, INT, INQ, ABS, CRIT, ALY, CRE, CS)

• ABL: General Ability • CRIT: Critical Thinking

• INT: Interest • ALY: Analytical Skill

• INQ: Inquisitiveness • CRE: Creative Skill

• ABS: Absorption Capacity • CS: Common Sense

2/1/2020 Lecturer - Barirah Zaufishan; Department of Management Studies 4

 THE
ESSENCE OF
KNOWLEDG
E
IS HAVING
IT TO APPLY
IT

(Chinese Philosopher Confucious)

(551 B.C – 479 B.C)

Lecturer - Barirah Zaufishan; Department of Management Studies 2/1/2020 5

GROUND RULES OF CLASS
 Cellphones on silent
 Classes on time;
 Starting class = Time of class + 5 Minutes = Lecture Starts

 Attendance mandatory for each class. If at time of attendance not

available – will be marked absent.
 2 attendances will be taken in class; First start of class; second right after
break
 Break time = 20 minutes
 Namaz break only for praying and lecture will continue

 Quizes (3 Nos), Missed it – your loss

 Makeup quiz covering entire lectures from first to last will be part of the
makeup quiz in 15th class

Lecturer - Barirah Zaufishan; Department of Management Studies 2/1/2020 6

 Assignments (3 Nos) as per the need
 For quizzes and Assignments time and date will be communicated to
all one week prior to taking it.
 Assignments will have to be submitted one day before the next session

 Mids and Finals –

 No grace marks, only 1 mark if next grade is being compromised
 Finals – will have the 10% of course before mids

 CRs to communicate directly with faculty

 No student allowed to write to or send text or WhatsApp messages to
faculty
 Course pack will be google drive to CR
 Weekly queries / issues / questions to be routed through CR, CR to keep a
record of all meetings with faculty.
 CR to schedule time and date with faculty for his students and communicate
accordingly

Lecturer - Barirah Zaufishan; Department of Management Studies 2/1/2020 7

  Final discussion points and any change or addressing of issues will be
made in next coming class
 CR will be maintaining a record and list of all who wish to have a
meeting with the faculty regarding either course queries or personal
matters.
 CR will have to be present in all meetings

 Two-Way respect for gender students and faculty shall be

maintained. Strict disciplinary action is liable to be taken in case
of discrepancy/ies
 How to answer questions in Mids. and Finals will be discussed
before first assignment and will prevail for the remaining period
of semester.

Lecturer - Barirah Zaufishan; Department of Management Studies 2/1/2020 8

COURSE ASSESSMENT
The Midterm & Final Examinations

All students must sit through a mid-term examination (30

marks) and a terminal examination (40 Marks).

Students who can apply their knowledge holistically and

creatively to real or fictitious situations can expect to perform
very well in both examinations.

Quality of answers, not quantity is the main criteria of

evaluation.

Zero marks for irrelevant material or “reproducing“ my PPT-

slides.

Lecturer - Barirah Zaufishan; Department of Management Studies 2/1/2020 9

 The Team-Based Class Assignment
 The Team-Based Class Assignment is a  Think Carefully Before Attempting.
mandatory part of the course.
 Quality and Original Work Only.
 The class assignment‘s purpose is to
determine if, how and to what extent the  Contribution by all Team Members.
concepts, processes, tools etc. studied in  Relate to Your Work Experience.
this course have been, or can be, applied
in projects which the students undertook  Late and/or Voluminous Submissions, and
in the past or which they are presently Resubmissions not acceptable.
undertaking.
 Submit Hard Copy and eDocument.
 Use Assignment Structure Template.
 No Plagiarism/Copy-Pasting from the
Time flies! Therefore, do not Internet (assignment gets zero marks for
procrastinate over your assignments. this!).
You may find them to be more
demanding than they seem at first  No Arguing Over Marks!
glance.

Lecturer - Barirah Zaufishan; Department of Management Studies 2/1/2020 10

RECOMMENDED COURSE
TEXT BOOKS  Dr. Harold Kerzner’s
book
 Project Management-A
Systems Approach To
Planning, Scheduling and
Controlling
 The Wisdom of teams,
Katzenbach and Smith
 The 7 Habits of Highly
Effective People by
Stephen R. Covey

Lecturer - Barirah Zaufishan; Department of Management Studies 2/1/2020 11

Lecturer - Barirah Zaufishan; Department of Management Studies 2/1/2020 12
WHO SHOULD STUDY PROJECT MANAGEMENT?
 Anyone who is directly or indirectly involved in;
 initiating, planning, implementing, monitoring, evaluating and/or
controlling a project;
 in a position which involves a substantive level of decision-making,
responsibility, communication and coordination,
 should be thoroughly familiar with all the subject areas, methodology,
processes and tools and techniques of project management.

A good and common project management knowledge platform will increase the
likelihood of the project attaining its goal within time and budget.

Lecturer - Barirah Zaufishan; Department of Management Studies 2/1/2020 13

 THREE LEVELS OF
COMPETENCY
 I know
 I can do
 I can adapt to new situation

Reference: Project Management 5E 2011 Erik W Larson, Clifford F Gray

Lecturer - Barirah Zaufishan; Department of Management Studies 2/1/2020 14
PROJECT ORIENTED
INDUSTRIES
 What do the following headlines have in common?
 Lahore’s Metro Bus project
 Apple’s new iPhone hits the market
 Citywide WiFi system set to go live

NASA and DOD (Department of Defense)

Construction, architecture, new product development

Financial Institutions
 Banks, Insurance, Telecommunication

Manufacturing Units and Plants’ operation

Lecturer - Barirah Zaufishan; Department of Management Studies 2/1/2020 15
FIELD OF PROJECT
MANAGEMENT
 The field of project management is growing in importance and at an
exponential rate.
 It is nearly impossible to imagine a future management career that
does not include management of projects.
 Résumés of managers will soon be primarily a description of the
individual’s participation in and contributions to projects.

Lecturer - Barirah Zaufishan; Department of Management Studies 2/1/2020 16

 My Team‘s “food for thought”
Project Management is a critical professional discipline

ro jec t
o ur p and
sy u
Doe like yo Why did you become a
team why Project Manager

Your expectations from

this class

Lecturer - Barirah Zaufishan; Department of Management Studies 2/1/2020 17

TALK THE TALK AND WALK
THE WALK
 Knowing and using industry specific LINGO – Terms
and terminology.
 Award and Reward - Ensure every one understands the
benefit of project completion on schedule and budget.
 Use cultural influences to your advantage.

Lecturer - Barirah Zaufishan; Department of Management Studies 2/1/2020 18

PROJECT MANAGER’S POWER AND
AUTHORITY
 Authority
 Right of an individual to make necessary decisions required to achieve his
objectives or responsibility.
 Power
 Granted to an individual by the subordinates and peers over time and is a
measure of their respect for the individual.
 Builds credibility and respect in the profession.

 Accountability
 Acceptance of success or failure.

Lecturer - Barirah Zaufishan; Department of Management Studies 2/1/2020 19

 PROJECT MANAGER: A COACH
AND MENTOR

The project manager’s leadership style should be matched to the

developmental level of the project team and should move through
successive steps of:

• Directing,
• Coaching,
• Supporting, and
• Delegating

Lecturer - Barirah Zaufishan; Department of Management Studies 2/1/2020 20

PROJECT MANAGER
 Project Manager not only leads and manages the project but helps
the team with attaining SMART objectives for the project and the
team.
S : Specific
M : Measurable
A : Attainable
R : Realistic
T : Time bound

Lecturer - Barirah Zaufishan; Department of Management Studies 2/1/2020 21

WHAT KIND OF PROJECT MANAGER ARE
YOU?
 Accidental Project Manager
 Usually, this project manager comes up through the ranks. For instance, a strong programmer
becomes the project manager on a development project. Or a strong network technician becomes the
project manager on a large network upgrade. These people understand the types of projects that they
are managing, they can build a work plan, and they can assign work to other team members. However,
they don't have a lot of project management discipline.

 Good Project Manager

 The second type of project manager understands that successful project management
requires you to manage issues, scope, communication, risk, etc.
 Proactive Project Manager
 the third type, is someone who has made the mental transition to apply his or her discipline
on a proactive and ongoing basis.

Lecturer - Barirah Zaufishan; Department of Management Studies 2/1/2020 22

PROJECT MANAGEMENT
DISCIPLINE
Project Management
Program
Project The application of knowledge, skills,
A group of projects managed in a
A temporary endeavor undertaken tools and techniques to project activities
coordinated way to obtain benefits
to create in order to meet or exceed stakeholder
not available from managing
a unique product or service needs
them individually
and expectations

 Start and End date, allocated budget and available resources

 Dedicated Stakeholders
 Informed and Knowledgeable End user
 Empowered Project Office personnel
 Strict documentation
 Change management and risk mitigating process
 Estimation process for additional or in-scope deliverables
 PLANNING, CONTROLLING AND MANAGING.
Lecturer - Barirah Zaufishan; Department of Management Studies 2/1/2020 23
PROJECT AND THE PMBOK

Lecturer – Barirah Zaufishan

Department of Management Sciences, Bahria University, Islamabad Campus, Pakistan 10/01/2020 24
Lecturer - Barirah Zaufishan; Department of Management Studies 2/1/2020 25