Scribd Logo
Upload

Welcome to Scribd!

  • 323 views

    Non Verbal Communication

    Uploaded by

    Sweta Rani
    Non-verbal communication conveys messages without words through visual cues, sounds, gestures, facial expressions, space between people, appearance, and silence. It has advantages like conveying implied meanings and regulating conversations more quickly. However, non-verbal signals can be misunderstood without context and don't provide written records. Key aspects of non-verbal communication include kinesics (body language), paralanguage (voice tone), proxemics (personal space), artifactual communication (appearance), and different uses of silence.

    Copyright:

    Attribution Non-Commercial (BY-NC)
    Download as PPT, PDF, TXT or read online from Scribd

    Non Verbal Communication

    Uploaded by

    Sweta Rani
    323 views14 pages
    Non-verbal communication conveys messages without words through visual cues, sounds, gestures, facial expressions, space between people, appearance, and silence. It has advantages like conveying implied meanings and regulating conversations more quickly. However, non-verbal signals can be misunderstood without context and don't provide written records. Key aspects of non-verbal communication include kinesics (body language), paralanguage (voice tone), proxemics (personal space), artifactual communication (appearance), and different uses of silence.

    Copyright

    © Attribution Non-Commercial (BY-NC)

    Available Formats

    PPT, PDF, TXT or read online from Scribd

    Did you find this document useful?

    Is this content inappropriate?

    Non-verbal communication conveys messages without words through visual cues, sounds, gestures, facial expressions, space between people, appearance, and silence. It has advantages like conveying implied meanings and regulating conversations more quickly. However, non-verbal signals can be misunderstood without context and don't provide written records. Key aspects of non-verbal communication include kinesics (body language), paralanguage (voice tone), proxemics (personal space), artifactual communication (appearance), and different uses of silence.

    Copyright:

    Attribution Non-Commercial (BY-NC)
    Download as PPT, PDF, TXT or read online from Scribd
    Download as ppt, pdf, or txt
    323 views14 pages

    Non Verbal Communication

    Uploaded by

    Sweta Rani
    Non-verbal communication conveys messages without words through visual cues, sounds, gestures, facial expressions, space between people, appearance, and silence. It has advantages like conveying implied meanings and regulating conversations more quickly. However, non-verbal signals can be misunderstood without context and don't provide written records. Key aspects of non-verbal communication include kinesics (body language), paralanguage (voice tone), proxemics (personal space), artifactual communication (appearance), and different uses of silence.

    Copyright:

    Attribution Non-Commercial (BY-NC)
    Download as PPT, PDF, TXT or read online from Scribd
    Download as ppt, pdf, or txt
    of 14

    | |

    |

    |  |
    Introduction
    Communication transmitted without the use of words
    Words fail to convey meaning-therefore, pictures, drawings,
    sounds are often used to convey messages-these means
    (other than words) form part of non-verbal communication
    Non verbal signals transmit the implied meaning
    A more spontaneous form of communication as compared to
    verbal communication
    Includes kinesics, paralanguage, artifactual communication,
    proxemics, chronemics and silence
    =unctions
    (of non-verbal communication)

    To Provide information either consciously or unconsciously


    To regulate the flow of conversation
    To express emotion
    To qualify, complement, contradict or expand verbal
    messages
    To control or influence others
    To facilitate and simplify tasks
    Advantages
    (of non-verbal communication)

    m  People can tell lies with their words.But body


    language and other word non-verbal signs speak the truth

          message can be sent and received


    more easily and quickly
     - Managers can create positive impressions
    through non-verbal communication
          One who can read non-verbal
    messages can better understand the underlying attitudes
    and intentions of others more accurately
    àimitations
    (of non-verbal communication)

    àack of secrecy
    =ace-to-=ace interactions are essential
    àack of written proof
    More difficult to study
    Useful for small messages only
    Gestures may be misunderstood
    It fails to reveal past events and ideas
    Sign language: Kinesics
    Audio Signals
    Visual Signals

    Para Proxemics
    Language Non
    Verbal
    Communication

    Artifactual Silence
    Language
    Audio Signals

     :Drum beating to make important


    announcements,fire alarm,accident alarm,clock alarm,etc.
      
    :convey messages quickly
    :useful for managing time
    :helps in streamling the working of an organisation
    ?isual Signals
    ?isual signs such as posters, drawings, cartoons,
    photographs, caricatures, statues, traffic lights,etc are used
    to convey information
    Advantages
    :quickly convey message
    :convey the message more easily and economically
    :makes communication interesting and motivating
    :informs and educates illiterate people

    à    
     
     equire greater skill and effort
    People may misunderstand
    n the spot correction is not possible
    nly simple and elementary ideas can be communicated
    Body àanguage (KINESICS)
    Kinesics-the most important aspect of non-verbal
    communication

    The study of messages conveyed by body movements.


    suggests implied meaning.
    Stated meaning and implied meaning to be put together to
    get the total meaning of a communication.
    Includes
    °facial expressions, °gestures, °body movements,
    °posture, °eye contact, °touch
    =ive kinds of body language clues
    °emblems, °illustrators, °affect displays,
    °regulators, °adaptors.
    Para àanguage
    µPara¶ means µlike¶ and therefore, Para language is µlike language¶.
    It suggests not what is said but how it is said.
    Includes
    °?oice, °Tone, °Pitch variation,
    °?olume variation, °Speed of delivery,
    °the use of pauses, °Stress, °Intonation,
    °Non-fluencies.
    Advantages
    °No oral communication is complete without para language
    °Para language of a person indicates his place in the hierarchical structure
    of the organization.
    àimitations
    °We cannot fully rely on it.
    °It is difficult to blend what is said and how. Therefore, extra care is
    required to get the exact meaning.
    Proxemics:Space àanguage
    Study of space between interacting parties.
    =our space zones:
    °0-18inches intimate zone family, close relatives and friends
    °18º-4 feet friendly zone informal business gatherings
    °4-10 feet social zone business transactions
    °over 10feet public zone public gatherings
    Belonging to any one zone not a permanent phenomenon.

    Speaker
    Artifactual Communication:Communication
    Through Personal Appearance

    Artifacts such as clothing style, appearance, perfume, etc. form a


    part of total personality. Message signals that a person sends
    across through these artifacts is known as artifactual
    communication.
    Indication of a person¶s status and taste.
    Simple and sober dress with matching accessories desirable.
    Ex: The quality of furnishing reveals a person¶s aesthetic sensibility.
    Silence
    Silence is said to be more eloquent than words.
    What silence actually means in a given situation depends upon the
    context.
    Most suitable for some selected responses like respect, fear,
    willingness, etc.
    Silence can be harmful in some cases.
    Ex: Suppose an employee is admonished by his boss for an alleged
    dereliction of duty, and the employee listens to the boss silently.
    The employee¶s silent can be his acceptance of the fault; it can also
    be his helplessness, for he is in no position to retaliate.
    u  ND

    You might also like