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    5th Module

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    Elizabeth Thomas
    CRM dashboards provide an interface to monitor business opportunities, processes, and performance in real-time. They measure business events and develop analytics to track lead management, contact management, deal management, inventory management, order management, email/calendar integration, and mobile applications. CRM dashboards help analyze customer relationship management data for business reporting.

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    5th Module

    Uploaded by

    Elizabeth Thomas
    20 views14 pages
    CRM dashboards provide an interface to monitor business opportunities, processes, and performance in real-time. They measure business events and develop analytics to track lead management, contact management, deal management, inventory management, order management, email/calendar integration, and mobile applications. CRM dashboards help analyze customer relationship management data for business reporting.

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    CRM dashboards provide an interface to monitor business opportunities, processes, and performance in real-time. They measure business events and develop analytics to track lead management, contact management, deal management, inventory management, order management, email/calendar integration, and mobile applications. CRM dashboards help analyze customer relationship management data for business reporting.

    Copyright:

    © All Rights Reserved
    Download as PPTX, PDF, TXT or read online from Scribd
    Download as pptx, pdf, or txt
    20 views14 pages

    5th Module

    Uploaded by

    Elizabeth Thomas
    CRM dashboards provide an interface to monitor business opportunities, processes, and performance in real-time. They measure business events and develop analytics to track lead management, contact management, deal management, inventory management, order management, email/calendar integration, and mobile applications. CRM dashboards help analyze customer relationship management data for business reporting.

    Copyright:

    © All Rights Reserved
    Download as PPTX, PDF, TXT or read online from Scribd
    Download as pptx, pdf, or txt
    of 14

    Modules of CRM

    Order Management
    Inventory Management
    CRM dashboards
    • A customer relationship management (CRM)
    dashboard is an enterprise application (EA)
    interface used for the monitoring of business
    and sales opportunities, processes and
    performance.
    • A CRM dashboard provides real-time business
    event snapshots, which are used to measure
    and develop analytics for business reporting.
    • Lead Management
    • Contact Management
    • Deal Management
    • Email Integration
    • Calendar Integration
    • Reports
    • Mobile Application

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