Statistical Quality Control (SQC) : Tazia Hossain
Statistical Quality Control (SQC) : Tazia Hossain
Statistical Quality Control (SQC) : Tazia Hossain
QUALITY CONTROL
(SQC)
TAZIA HOSSAIN
LECTURER
NOTRE DAME UNIVERSITY BANGLADESH
Statistical quality control (SQC):
Statistical quality control refers to the use of
statistical methods in the monitoring and
maintaining of the quality of products and services
. One method, referred to as acceptance sampling,
can be used when a decision must be made to
accept or reject a group of parts or items based on
the quality found in a sample. A second method,
referred to as statistical process control, uses
graphical displays known as control charts to
determine whether a process should be continued
or should be adjusted to achieve the desired
Three SQC Categories:
Statistical quality control (SQC) is the term used to
describe the set of statistical tools used by quality
professionals
• SQC encompasses three broad categories of;
A.Descriptive statistics:
e.g. the mean, standard deviation, and range
B. Statistical process control (SPC)
Involves inspecting the output from a process
Quality characteristics are measured and charted
Helpful in identifying in-process variations
C. Acceptance sampling used to randomly inspect a
batch of goods to determine acceptance/rejection
Control Charts show sample data
plotted on a graph with CL, UCL, and
LCL. It consists of three horizontal lines
CL: A central line to indicate the
desired standard.
UCL: Upper Limit Control.
LCL: Lower Control Limit.
The outline of Control Chart
Types of Control Charts:
Control chart for variables are used to
monitor characteristics that can be
measured, e.g. length, weight,
diameter, time
Control charts for attributes are used
to monitor characteristics that have
discrete values and can be counted,
e.g. % defective, number of flaws in a
Control Charts for Variables:
Use x-bar charts to monitor the
changes in the mean of a process
(central tendencies)
Use R-bar charts to monitor the
dispersion or variability of the process
Example:
You are given below the values of sample mean (X) and
the range ( R ) for ten samples of size 5 each. Draw mean
chart and comment on the state of control of the process.