Levels of Change v2
Levels of Change v2
Levels of Change v2
Change
Change Management
Dr. Ahmed Basset
GUC
Presented by
Ahmed El Deeb
Mohamed Fouad Taha
Waleed Salah Wanis
Levels of Change
Levels of Change
Individual
Group/Team
Department/Unit/Organization
Inter-organizational, trans-organizational,
environmental.
Individual Level
examples on what to change
Unwanted emotional reactions -
Empowering emotions
Limited choices - Flexibility
Stress - Relaxation
Physical illness - Health
Imbalances - Balance
Mysteries - Awareness's
Negative attitudes - Positive outlook
Fragmentation - Wholeness
Passivity - Action
Guidelines for changing
employee behavior:
Change what people do, not who they are. Focus on the
behavior when asking for change.
Listen before talking, make sure you understand what
they’re doing and why.
Get to the point. Explain exactly what behavior you object
to
Expect the best. Don’t be satisfied with middling results.
Model the behavior you want to see.
Protect dignity and self-respect.
Tell them how much you appreciate it. Otherwise, the
change may not last.
Individual-Level Change Process
Group Group
Composition Norms
What is Organizational
Change?
An alteration of an organization’s
environment, structure, culture,
technology, or people
A constant force
An organizational reality
An opportunity or a threat
Three Targets of Change
Organizational Culture
Basic Questions before Change
Empower Employees to
Make the Change
Model for Planned
Organizational Change
Organization-Level
Change Process
Inputs Design Components Outputs
Technology
General
Organization
Effectiveness
Environment Strategy Structure
Culture
Industry
Structure
HR Measurement
Systems Systems
Thank You