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    Nonverbal Communication

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    Ara
    Nonverbal communication refers to communication through gestures, facial expressions, eye contact, and conversational distance rather than words. Cultural differences can lead to misinterpretations of nonverbal cues, as behaviors considered normal in one culture may be unusual or impolite in others. For example, an American police officer distrusts someone who avoids eye contact, while a Russian engineer finds the American tendency to smile at strangers strange. Additionally, acceptable distances between conversants and displays of emotion vary across cultures. Understanding cultural norms is important for accurate nonverbal communication across groups.

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    Nonverbal Communication

    Uploaded by

    Ara
    210 views16 pages
    Nonverbal communication refers to communication through gestures, facial expressions, eye contact, and conversational distance rather than words. Cultural differences can lead to misinterpretations of nonverbal cues, as behaviors considered normal in one culture may be unusual or impolite in others. For example, an American police officer distrusts someone who avoids eye contact, while a Russian engineer finds the American tendency to smile at strangers strange. Additionally, acceptable distances between conversants and displays of emotion vary across cultures. Understanding cultural norms is important for accurate nonverbal communication across groups.

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    it's a presentation about nonverbal communication

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    Nonverbal communication refers to communication through gestures, facial expressions, eye contact, and conversational distance rather than words. Cultural differences can lead to misinterpretations of nonverbal cues, as behaviors considered normal in one culture may be unusual or impolite in others. For example, an American police officer distrusts someone who avoids eye contact, while a Russian engineer finds the American tendency to smile at strangers strange. Additionally, acceptable distances between conversants and displays of emotion vary across cultures. Understanding cultural norms is important for accurate nonverbal communication across groups.

    Copyright:

    © All Rights Reserved
    Download as PPTX, PDF, TXT or read online from Scribd
    Download as pptx, pdf, or txt
    210 views16 pages

    Nonverbal Communication

    Uploaded by

    Ara
    Nonverbal communication refers to communication through gestures, facial expressions, eye contact, and conversational distance rather than words. Cultural differences can lead to misinterpretations of nonverbal cues, as behaviors considered normal in one culture may be unusual or impolite in others. For example, an American police officer distrusts someone who avoids eye contact, while a Russian engineer finds the American tendency to smile at strangers strange. Additionally, acceptable distances between conversants and displays of emotion vary across cultures. Understanding cultural norms is important for accurate nonverbal communication across groups.

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    © All Rights Reserved
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    of 16

    Nonverbal

    Communication:
    Speaking Without
    Words
    - Intan Mutiara Akbar
    - Nadila Farah Agus P
    - Pirda Mela A

    17DB
    What is Nonverbal
    communication?

    “silent” communication, including the use


    gestures, facial expressions, eye contact, and
    conversational distance.
    Nonverbal Communication:
    Speaking Without Words
    “He didn’t look at me once. I know he’s guilty. Never trust a
    person who doesn’t look you in the eye.”
    American Police Officer

    “American smile at strangers. I don’t know what to think of


    that.”
    Russian Engineer

    “American seem cold. They seem to get upset when you stand
    close to them.”
    Jordanian Teacher
    • Those 3 comments demonstrate how people can
    “misinterpret” nonverbal communication that is culturally
    different from their own. It’s can also happen in conversation
    amoung individuals of the same cultural background

    • Language studies traditionally emphasized verbal and


    written communication

    • Since about the 1960s, researchers began to consider


    what takes place without words in conversation. In
    some instances, more nonverbal than verbal
    communication occurs

    • A study in the United States showed that 93 percent


    of a message was transmitted by the speakers’ tone
    of voice and facial expressions. Only 7 percent of the
    person’s attitude was conveyed by words
    Cultural Differences in
    nonverbal communication

     Arab and Iranian cultures, people express grief openly.


    They mourn out loud, while people from other cultures
    (e.g., China and Japan) are more subdued. In Asian
    culture, the general belief is that it is unacceptable to
    show emotion openly (whether sadness, happiness, or
    pain)
     Feelings friendship exist everywhere in the world, but
    their expression varies. It is acceptable in some
    countries for men to embrace and for women to hold
    hands; in other countries, these displays of affection are
    discouraged or prohibited.
    As with verbal communication, what is
    considered usual or polite behavior in one
    culture may be seen as unusual or impolite in
    another.
    Gestures and Body Positioning

    • Gestures are specific body • Nonverbal movements: to


    movement that carry meaning. accompany or replace words.
    Beckoning people to come with Not all gestures are universal. For
    the palm up is common in the US. example, the “O.K.” gestures in the
    This same gesture in the American culture is for money in Japan.
    Philippines, Korea, and parts of This same gesture is obscene in some
    Latin America as well as other Latin American countries. (This is why
    countries is considered rude. In the editors of a Brazilian newspaper
    some countries, only an animal enjoyed publishing a picture a former
    would be beckoned with the palm American president giving the “O.K.”
    up. symbols with both hands!)
    Gestures and
    Body Positioning
    Many American business
    executives enjoy relaxing
    with their feet up on their
    desks. But to show a
    person from Saudi Arabia
    or Thailand the sole of
    one’s foot is extremely
    insulting, because the foot
    is considered the dirtiest
    part of the body.
    • Facial expressions carry meaning that is
    determined by situations and relationships.
    Many Americans smile freely at stranger in
    public places (although this is less common in
    big cities). Yet in Russia, smiling at strangers in
    public is unusual and even suspicious behavior.
    Facial In Southeast Asian cultures, a smile is frequently
    Expressiveness used to cover emotional pain or embarrassment.

    • The degree of facial expressiveness one


    exhibits varies among individuals and
    cultures.
    There are cultural restraints on the amount of
    nonverbal expressiveness permitted.
    For example, in public and in formal situations
    many Japanese do not show their emotions as
    freely as Americans do.
    Facial
    Expressiveness
    Try not to judge people whose ways of
    showing emotions are different. If we judge
    according to our own cultural norms, we
    may make the mistake of “reading” the
    other person incorrectly.
    Eye Contact:

    ● Eye contact is important because excessive


    eye contact can create communication barriers.
    ● In relationship, it serves to show intimacy,
    attention, and influence.
    ● There are no specific rules governing eye
    behavior in the United States, except which is
    considered rude to stare especially to strangers
    but in the west coast and in the south, it is quite
    common to glance at strangers when passing
    them.
    Eye Contact
    • Patterns of eye contact are different across
    cultures
    • Some Americans feel uncomfortable with the
    gaze that is sometimes associated with Arab
    or Indian communication patterns
    • Americans think, this style of eye contact is
    • Making eye contact with strangers
    too intense but too little eye contact may
    means it is simply way of
    convey a lack of interest, inattention, or even
    acknowledging another person’s
    mistrust
    presence
    • In many other parts of the world especially
    • In general, Americans make less
    Asian countries, a person’s lack of eye
    eye contact with strangers in big
    contact toward an authority figure signifies
    cities than in small towns.
    respect and deference.
    Conversational Distance
    • When we interact with other people, we all
    keep a comfortable distance. This distance
    have several names “personal space”
    “interpersonal space” “comfort zone”
    “body bubble”
    • This space forms invisible walls that define
    how comfortable we feel at various distances
    from other people.
    • The amount of space changes depending on
    the nature of the relationship.
    • Personality also determines the size of the
    area with which we are comfortable when
    talking to people.
    For Americans, the usual distance in social
    conversational ranges from about an arm’s
    length to four feet. Less space in the
    American Culture may be associated with
    either greater intimacy or aggressive behavior
    Nonverbal
    Communication
    • Culture does not always determine the message of
    nonverbal communication
    • The individual’s personality, the context and the relationship
    also influence its meaning
    • Nonverbal language is linked to a person’s cultural
    background
    • People are generally comfortable with others who have
    “body language” similar to their own.
    • When one person’s nonverbal language matches the
    comfort is increasing
    • In nonverbal communication there are similarities and
    differences. Whether we choose to emphasize the former or
    the latter, the silent language is much louder than it first
    appears
    Thanks!

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