Communication Barriers

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UNIT I : Module – Communication Barriers & Solutions-

Communication skill must be effective for a successful career, business, organisation or life.
But there are some general barriers which can retard/ stop/ impede /hamper this process and lead
to huge loss of time and resources. Barriers to communication are also referred to as the
NOISE element in the process of communication.

Communication Barriers

8 Barriers Explanation
of
Communication
Physical barrier is the environmental and natural conditions that act as a
barrier in communication in sending message from sender to receiver. When
Physical messages are sent by the sender, physical barriers like doors, walls,
Barrier disturbance in telephone calls, problems in television reception, closed
office doors or reserved office cabins, etc., can create breaks in
communication process.

Solution- Natural environment cannot be changed but periodic review and


feedback can help to minimise the communication gap because of physical
barriers.

Perceptual barriers are created by way in which a person thinks/ forms


opinions or beliefs. The way you communicate could be affected by different
Perceptual opinions or perspectives/ preconceived ideas, prejudices, your behaviour
Barriers patterns or misunderstood body language.

Solution- Be willing to work and interact with an open mind. Be informed


but not prejudiced (guided by wrong beliefs). Respect different opinions.
This is caused by the inability to control emotions and attitude. Controlling
anger, managing negative thoughts like anxiety, nervousness, work stress
Emotional can be difficult and this can lead to huge psychological problems.
Barrier
Solution- Emotional intelligence is the most important skill to learn if you
want to be seen as a leader within your organisation. An emotionally
intelligent communicator would be able to convert negative emotions into
positive responses.
The present professional and business environment is conducted in a global
community with a blend/mix of various cultural sensibilities and
Cultural backgrounds. Lack of respect and lack of understanding can create massive/
Barriers big problems in the workplace and social relationships.

Solution- By understanding cultural sensitivities of others, respect their


belief, habits and preferences, we can easily overcome this barrier. The key
is to adapt and accommodate and live with the principle of unity in diversity.
Aim for syncretism and cultural pluralism.
Communicating with people whose native language is not English can
Language pose/create problems.
Barriers
Solution- Learning basics of the languages used in workplaces. Use of
translation and videos to enhance understanding can overcome language
barrier.

Semantic is the study of meaning, signs and symbols used for


Semantic communication. The word is derived from “sema”, a Greek word meaning
Barrier signs. It refers to the misunderstanding between the sender and receiver due
to the different meanings of words, and other symbols used in the
communication. Examples - use of Jargons, Homophones, faulty translation
while communicating. Jargons are words used in a particular profession
which are not known or understood in common knowledge. Homophones-
are words with same sound/ pronunciation but different spellings and
meanings, example- knew and new.

Solution- Aim for 6Ws (What/who/why/when/where/which) in both oral


and written communication.
Men and women are different and their communication styles also differ.
Gender This could create problems between colleagues, leading to
Barrier misunderstandings, distrust and conflicts.

Solution- Open communication based on equal opportunity for every


employee or person irrespective of the gender is the only solution. No
personal remarks on genders should be allowed in any formal
communication process.
Inability to be an effective team communicator and develop relationships/
Interpersonal rapport with others causes this barrier. People who are introvert, arrogant,
Barrier selfish are often disinterested in others and have this problem.

Solution- Always have a positive/ optimistic outlook. Be courteous, caring


and considerate/ empathetic in all communication situations. It is important
to listen and appreciate others. Pleasant manners and receptive Non-verbal
language (correct eye contact, facial expressions, eye contact, gestures) help
to win friends.
Assignment -2

Me Time!!

Presentation!!
Individual Task

“Me Time- Just 5 Minutes!!”

Cues/ Guidelines:-

1. Choose your favorite Corner- Example- Home/ Garden/


Study zone/ Room/ Neighbourhood.
2. Turn on your Camera!
3. Report Live from that place; show the place and tell us why it is
important to you!

Suggestions:-

✓ Instead of a Place- you can also share about a lifestyle tip, or a


Book, or a Movie that motivates You!!But give a Demo with it!
✓ Please Record this Live Speech of Yours for NVC.
✓ Drop your Fear!
✓ Give your Best!

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