Chai Teab Bags Case - Group 3

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Case Study

Chai Tea Bag

Group 3 :
Clarissa Albanesi (1459/19)
Livia Luciani Ranier Gaudiosi Di Canosa (1461/19)
Tripti Gupta (0293/55)
Anchal Tyagi (0311/55)
Divya (0324/55)
Yogesh Khadke (0383/55)
Pakshal Jain (0462/55)
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Outline

01 Company Overview
& Indian Tea Market

02 Go-To-Market
Strategy

Distribution
03 Footprint

04 Channel Choices

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1 Company Overview
& Indian Tea Market

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Introduction

CHAI TEA COMPANY TEA MARKET IN INDIA

- Family business started over 100 years ago - 2nd biggest producer
- Largest number of tea consumer in the world
POINTS OF COMPETITIVE ADVANTAGE - Tea as a major agricultural export item

- Product formulation TEA-BAGS MARKET IN INDIA


- Wide range of product variety
- Art machinery to manufacture and pack these tea - Less than 2% of the total market in volume and 4% in
bags value
- Rapid growth at an encouraging rate
GOAL
- Large number of potential consumer looking for
convenience, variety and In-home consumption
- Access to the domestic market of Tea-bags

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2 Go-To-Market Strategy

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Go-To-Market Strategy

Segmentation Targeting Positioning

The following variables were used for segmentation of the Considering the objective of the Chai Tea bags would be positioned as
potential customer pool: company to get a strong hold of the affordable (mid- range pricing), time-
Age, Income, Education, Residence, Occupation and market & increase the sales and saving tea delight with large variety to
Lifestyle, Tea preferences market share in future, we target keep its customers engaged
Based on the segmentation, we have come up with the
the young corporate workers.
following profiles (personas):
Rita
• Home-makers, 40s, Financially dependent, Decision Represents Indian youth
maker- decided for herself & family, 12th/Bachelors, • Growing population: Nearly 4 Mn
Varanasi, Housewife, Spends a lot of time at home & young people join India’s
heavy tea usage
workforce every year
Daya Ram
• Retiree, 60s, Pension (Low-middle Income), User, Class • Perfect user base for Teabags:
12, Kolkata, Spends time with friends, Tea as a social  Time crunch
beverage  Innovative & experimenting
Arun • Income growth with experience
• Young corporate worker, 20s, Disposable income, User, & skill
Bachelor, Bangalore, Hectic lifestyle, Habitual tea drinker
(with friends, in office, stress reliever) , Likes to experiment

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Marketing Mix- 4P’s

▪ Price ▪ Place
▫ Same price as Tetley ▫ E-commerce
▫ Middle Price Range ▫ Modern trade

▪ Promotion ▪ Product
▫ Brand ▫ Core Product – Tea Bags
• Social media advertising • Single Serve
• Influencers • Time Saving
▫ Sales • Practicality
• POS Promotion • Different Flavors
• ▫ Augmented Product

Trade Discounts
• High utility tea bag holder
BOGO Offers • Stay fresh pouches and Cardboard boxes
• Experiential Packages

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3 Distribution Footprint

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Distribution Footprint

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4 Channel Choices

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Channel Selection

Why is it important? Selection Depends on :


▪ Commits the manufacturer to relatively long term and complex ▪ Consumer preferences
relationships with other independent parties within channel ▫ Consumer habits and behavior determine channel
system strategy
▪ Affects marketing strategy ▪ Cost
▪ Localisation
▫ Pricing strategy ▫ Which retailers to work with
• Depends on whether it seeks a limited number of ▫ How to localize the brand to be recognized and
higher mark-up dealers or mass distribution understood by consumers

▫ ▪ Reach
Promotion Strategy
• Depends on whether it sells directly to consumers
▫ Must be easily accessible to customers
or through retailers.

▫ Product Strategy
• Depends on whether it is being sold through a
departmental store or a discount store

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Channel Choices

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Channel Design

Channel length :
• Penetrate general trade stores through a network of wholesalers and Tea blending
center
push sales by in house sales team
• Vertical integration is not possible as the company is new and just
dealing in a single product Warehouse
• Direct selling on online platforms will maximize per unit profitability by
cutting out the middle man and can offer customers higher discounts.
In-house sales
Wholesalers
force
Channel breadth
• Tea bags having a low market share, we will seek selective
distribution in a limited number of stores Online B2B Retailers
• Concentrate on supermarkets and online platforms

Channel Management Consumer


• In-house sales team will help in creating awareness about the
product and help in market research.
• Partnering with exclusive wholesalers and online platforms will
13 eliminate the risk of rival competitors in the channel
Thank You !

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