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    Robbins Mgmt11 Ppt01

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    Danish Raza
    Managers are important for organizations because they use their skills and abilities to coordinate work, improve productivity and loyalty. Managers oversee the work of others to accomplish organizational goals efficiently and effectively. They perform key functions like planning, organizing, leading and controlling. First-line managers oversee non-managers, middle managers oversee first-line managers, and top managers make high-level decisions. Managers work in organizations which have a purpose, are composed of people and have a structure. Their roles involve relationships, information transfer and decision making.

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    Robbins Mgmt11 Ppt01

    Uploaded by

    Danish Raza
    129 views26 pages
    Managers are important for organizations because they use their skills and abilities to coordinate work, improve productivity and loyalty. Managers oversee the work of others to accomplish organizational goals efficiently and effectively. They perform key functions like planning, organizing, leading and controlling. First-line managers oversee non-managers, middle managers oversee first-line managers, and top managers make high-level decisions. Managers work in organizations which have a purpose, are composed of people and have a structure. Their roles involve relationships, information transfer and decision making.

    Original Description:

    Management chapter 1

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    Managers are important for organizations because they use their skills and abilities to coordinate work, improve productivity and loyalty. Managers oversee the work of others to accomplish organizational goals efficiently and effectively. They perform key functions like planning, organizing, leading and controlling. First-line managers oversee non-managers, middle managers oversee first-line managers, and top managers make high-level decisions. Managers work in organizations which have a purpose, are composed of people and have a structure. Their roles involve relationships, information transfer and decision making.

    Copyright:

    © All Rights Reserved
    Download as PPT, PDF, TXT or read online from Scribd
    Download as ppt, pdf, or txt
    129 views26 pages

    Robbins Mgmt11 Ppt01

    Uploaded by

    Danish Raza
    Managers are important for organizations because they use their skills and abilities to coordinate work, improve productivity and loyalty. Managers oversee the work of others to accomplish organizational goals efficiently and effectively. They perform key functions like planning, organizing, leading and controlling. First-line managers oversee non-managers, middle managers oversee first-line managers, and top managers make high-level decisions. Managers work in organizations which have a purpose, are composed of people and have a structure. Their roles involve relationships, information transfer and decision making.

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    © All Rights Reserved
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    Download as ppt, pdf, or txt
    of 26

    Management and Organizations

    MAN-3/2
    Erlan Bakiev, Ph. D.

    IAAU
    Spring 2015
    Why are Managers Important?

     Organizations need their managerial skills and abilities more


    than ever in these uncertain, complex, and chaotic times.

     Managerial skills and abilities are critical in getting things


    done.

     The quality of the employee/supervisor relationship is the


    most important variable in productivity and loyalty.
    Who Are Managers?

     Manager
     Someone who coordinates and
    oversees the work of other
    people so that organizational
    goals can be accomplished.
    Classifying Managers

     First-line Managers - Individuals who manage the work of non-


    managerial employees.

     Middle Managers - Individuals who manage the work of first-


    line managers.

     Top Managers - Individuals who are responsible for making


    organization-wide decisions and establishing plans and goals
    that affect the entire organization.
    Exhibit 1-1: Levels of Management
    Where Do Managers Work?

     Organization - A deliberate arrangement of people assembled


    to accomplish some specific purpose (that individuals
    independently could not accomplish alone).

     Common Characteristics of Organizations


     Have a distinct purpose (goal)
     Are composed of people
     Have a deliberate structure
    Exhibit 1-2: Characteristics of Organizations
    What Do Managers Do?

     Management involves coordinating and overseeing the work


    activities of others so that their activities are completed
    efficiently and effectively.
    Effectiveness and Efficiency

     Efficiency  Effectiveness
     “Doing things right”  “Doing the right things”
     Getting the most output for  Attaining organizational goals
    the least inputs
    Exhibit 1-3: Efficiency and Effectiveness
    in Management
    Management Functions

     Planning - Defining goals, establishing strategies to achieve


    goals, and developing plans to integrate and coordinate
    activities.
     Organizing - Arranging and structuring work to accomplish
    organizational goals.
     Leading - Working with and through people to accomplish
    goals.
     Controlling - Monitoring, comparing, and correcting work.
    Exhibit 1-4: Four Functions of Management
    Management Roles

     Roles are specific actions or behaviors expected of a manager.

     Mintzberg identified 10 roles grouped around interpersonal


    relationships, the transfer of information, and decision making.
    Management Roles

     Interpersonal roles
     Figurehead, leader, liaison

     Informational roles
     Monitor, disseminator, spokesperson

     Decisional roles
     Entrepreneur, disturbance handler, resource allocator, negotiator
    Exhibit 1-5: Mintzberg’s Managerial Roles
    Skills Managers Need

     Technical skills
     Knowledge and proficiency in a specific field

     Human skills
     The ability to work well with other people

     Conceptual skills
     The ability to think and conceptualize about abstract and complex
    situations concerning the organization
    Exhibit 1-6: Skills Needed at Different
    Managerial Levels
    Exhibit 1-7: Important Managerial Skills
    The Importance of Customers

     Customers: the reason that organizations exist


     Managing customer relationships is the responsibility of all
    managers and employees.
     Consistent high quality customer service is essential for survival.
    The Importance of Innovation

     Innovation
     Doing things differently, exploring new territory, and taking risks.
     Managers should encourage employees to be aware of and act on
    opportunities for innovation.
    The Importance of
    Sustainability

     Sustainability -
    a company’s ability to achieve
    its business goals and increase
    long-term shareholder value
    by integrating economic,
    environmental, and social
    opportunities into its business
    strategies.
    Exhibit 1-8: Changes Facing Managers
    Why Study Management?

     Universality of Management
     The reality that management is needed
     in all types and sizes of organizations
     at all organizational levels
     in all organizational areas
     in all organizations, regardless of location
    Exhibit 1-9: Universal Need for
    Management
    Exhibit 1-10: Rewards and Challenges of
    Being a Manager
    Terms to Know

     manager

     first-line managers
     management roles
     middle managers
     interpersonal roles
     top managers
     informational roles
     management
     decisional roles
     efficiency
     technical skills
     effectiveness
     human skills
     planning
     conceptual skills
     organizing
     organization
     leading
     universality of management
     controlling

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