BEST PRACTICES

LOCAL AND INTERNATIONAL

 BEST PRACTICE

 a working method or set

of working methods that is
officially accepted as
being the best to use in a
particular business or
industry.
 Best Practice generally hinges on superior skill in execution. It
may also include a high quality of insight, an unorthodox use of
techniques previously little used for that purpose, or simply
taking the tools available and doing something that bit special
with them that lifts the result from standard to sublime.
 Best Practice must surely be able
to demonstrate a superior
outcome achieved because of
the way the thing has been
done.
LOCAL BEST PRACTICE
 NHQ STANDARD OPERATING PROCEDURES
NO. 2017-001

 GUIDELINES AND PROCEDURES IN THE DETERMINATION AND

RECOGNITION OF PNP BEST PRACTICES.

1. REFERENCES:
a. PNP P.A.T.R.O.L. PLAN 2030;
b. PNP Fundamental Doctrine, 2013, PNPM-D-O-1-13
(DHRDD); and
c. DHRDD SOP Nr. 2011-008 “Guidelines and Procedures
in the Preparation, Publication and Distribution of
Doctrines and Manuals
2. BACKGROUND:
Best Practice is a relatively new concept in the PNP. In
many corporations and international public institutions
however, best practices form part of their organizational
development and knowledge management.
With the adoption of the PNP PATROL Plan 2030, the PNP
has recognized the value and wisdom of developing and
adopting best practices. All PNP Units and offices are now
encouraged to develop their own best practices to enhance
their overall operations and management and create better
customer value. Such best practices, in many instances, have
made police operations and the delivery of police service
efficient, cost-effective, accessible and equitable.
Considering the concept's adoption in the PNP, there is a
need to clearly define best practices and adopt a common
system and standard on its development, hence, this SOP. It is
aimed at synchronizing efforts in documenting, developing
and adopting best practices for PNP-wide implementation.
 Such best practices in many instances have made
police operations and delivery of police services, efficient,
cost-effective, accessible and equitable.
 Since the creation of the Best Practice Board (BPB) of
June 25, 2014, there was only one Best Practice deliberated
and approved under SOP No. 2014-001, the EPD Drum Boat.
This is due to the stringent and rigid criteria set forth by said
SOP particularly the word “Innovation” which is construed as
“new idea” or invention.
This often stymies the ingenuity, sterling, and genuinely
out-of-the-box initiatives that for quite some time have been
serving the interest of the PNP not only in improving their
internal systems and processes but also in the pursuit of image
building and truly altruistic and noble programs in service to
the community.
 In view thereof, it is imperative to redefine the concept
of Best Practices to widen its scope and essentially to give due
recognition to the Office/Unit taking extra mile to perform and
enhance the delivery of their respective services.
 DEFINITION OF TERMS

Best Practice
 refers to a project, initiative, activity, technique or method
either out-of-the-box, or merely adopted but enhanced or
improved which is highly innovative, adoptable, sustainable
and cost-effective that delivers breakthrough performance
to the implementing unit garnering a final rating ranging
from 90% to 100%.
Best Practice Board (BPB)

 acts as the chief advisory board to the C, PNP on matters

pertaining to the adoption of Best Practices. Its main
function is to plan and prioritize the development of best
practices and evaluate those already existing for the
approval of the C, PNP.
BPB Resolution
 refers to a written statement issued
by the Board endorsing to the C,
PNP the approval and adoption of
the proposed best practice for PNP
– wide adoption.
BPB Secretariat
 refers to a body headed by the Chief, General Doctrine
Development Division, DHRDD, tasked to perform
administrative requirements of the Board.
 Breakthrough Performance

 the project has been

running or being
implemented for
quite some time and
has generated
proven positive
impact or results.
Proponent
 refers to an office or unit or PNP
personnel known as the author that
submits a "Best Practice" proposal for
approval and adoption of the PNP.
Cost Effectiveness

 the new concept or

project is cheaper
compared to the old
concept but still
delivers the same or
better quality that the
expensive
counterpart.
Innovative
 it refers to either a totally new and out-of-the-box practice or
a practice that had been adopted from other sectors but is
somehow improved and entirely beyond the menial
practice of the implementing unit/office.
Replicability
 the project’s degree of
acceptability and adoptability by
any unit of the PNP in various
geographical settings and as well
as consistency to the long -
honored traditions of Service,
Honor and Justice.
Sustainability
 the project has the capacity to
be sustained by the
implementing office/unit for a
certain period of time or can be
endangered in the perfunctory
functions of the office/unit.
 Developing practice

 a project or an initiative which has not been utilized and

not part of the obligatory function of the implementing unit
but has a potential to be institutionalized in the PNP with a
rating ranging from 70% - 79%.
Good Practice

 a project or an initiative either

adopted or developed that is
outside the obligatory function
of the implementing unit but has
been proven to be feasible and
viable which improved the
processes and performance of
the implementing unit with a
rating from 80% - 89%.
Regional/Unit Best Practice Committee
 acts as the chief advisory board to the Regional/Unit
Director on matters pertaining to the adoption of the
Regional PNP Best Practices. Its main function is to evaluate
existing best practices of the Police Regional Office or unit
to be submitted to the NHQ Best Practice Board through the
Secretariat for their evaluation.
 POLICIES
a. There shall be a Best Practice Board (BPB) created which
shall perform the following functions:
1) Deliberate and
evaluate the
appropriateness and
adoptability of a best
practice proposal
using the five criteria
and 5-point rating
scale through the
creation of Technical
Working Groups or sub-
boards;
2) Direct any PNP Office/Unit to study, develop or revise a
best practice proposal;
3) Provide security classifications for all approved best
practices;
4) Provide legal comments on all proposals through the Legal
Service;
5) Assign a numerical designation or index on all approved
best practices published thru the DHRDD;
6) Recommend approval of best practices proposals to the
Chief, PNP.
7) Maintain an inventory of all approved best practices thru
the PNP Command Library.
8) Ensure that all approved best practices are incorporated in
the training and education programs of the PNP as
applicable.
The BPB shall be composed of the following senior officers:

Chairman : The Deputy Chief PNP for Admin

Vice Chairman : THRDD

Members : DDPRM, DDPCR, DD, HRAO

DDI, DDIDM, GDDD, DHRDD
DDRD,
DDO,
DDICTM,
DDL, CS, CPSM,
DDPL, DD, PNPTS,
DDC, DD, LS,
 Members : DDPRM, DDIDM,
DDI, DDRD,
DDICTM,
DDO,
CS, CPSM,
DDL, DD, PNPTS,
DDPL, DD, LS,
DDC, DD, HRAO
DDPCR,

Secretariat : GDDD, DHRDD

The BPB Secretariat shall be the Chief, General Doctrine
Development Division, DHRDD and shall have the following
functions:
1) Assist in the administrative tasks of the Board;
2) Schedule meetings and deliberations and send out notices
to concerned units/offices;
3)Prepare the venue for the deliberations;
4)Prepare the minutes of the meeting and cause the signing
thereof by its members;
5)Consolidate all inputs/comments from the Board and send
the same to the proponent for incorporation in the final
proposal.
d. All units are encouraged to develop their own best practice
proposal following these criteria/parameters:
1) Innovative, new and out-of-the box;
2) Feasible, Adaptable and sustainable;
3) Cost-effective;
4) Field-tested/Piloted; and
5) Proven positive impact/results.
 e. There shall be three categories of PNP Best Practices:
1) Developing Practice
2) Good Practice
3) Best Practice

f. Best practice reports shall follow a common report format.

g. All PNP units/offices shall designate their own Best Practices
Officer who shall be responsible in the documentation and
preparation of proposals to the Board.
h. Approved PNP Best Practices must be compiled, indexed
and published by the DHRDD thru the Board Secretariat;
PROCEDURES:
The following stages must be followed in the
development of a Best Practices:
a. Stages 1 – Initiation
A best practice can be initiated by the: (a) Board,
(b) PNP Office/Unit; or (c) individual proponent/author.
The initiating unit may submit one Best Practice
Proposal every year.
b. Stage 2 - Submission
1) Whether the initiation is BPB or unit – led or by the author,
the proponent shall submit the best practice report to the
BPB, through the BPB Secretariat, in soft and hard copies.
2) The proposal shall contain the letter of intent and best
practice report.
3) The BPB Secretariat shall conduct the initial assessment of
the Best Practice proposal using the criteria.
c. Stage 3 – Field Validation
Only the Best Practice proposals with 90% rating or
better, duly noted by the BPB, shall undergo field validation
by the BPB Secretariat to further establish its authenticity.
d. Stage 4 – Presentation and Deliberation
The proponent shall present their best practice report
before the BPB for deliberation.
e. Stage 5 – Decision
If the proposal meets the criteria, the BPB will recommend
through a resolution the approval and adoption of the best
practice proposal to the C, PNP.
f. Stage 6 – Compilation, Publication, Distribution and
Dissemination
1) The DHRDD shall compile, publish and distribute
approved Best Practices.
2) Approved Best Practices shall be published in the PNP
websites and other forms of publication, subject to
security considerations.
g. Stage 7 – Teaching
Approved Best Practices shall be taught thru the different
PNP training units through its incorporation in the Program of
Instruction of related training programs and in the conduct
of Police Information and Continuing Education down to
the station level.
8. RESPONSIBILITIES:
a. DHRDD
1) Receive and evaluate Best Practice Reports submitted by
Proponents/Author of BPR prior to its presentation before the
BPB.
2)Responsible in the monitoring, review and evaluation of Best
Practices for the necessary review of interventions or
measures being undertaken.
3)Monitor the compilation and printing of PNP Best Practices
which shall be in conformity to existing standards.
4)Supervise the compilation, publication and distribution of
adopted PNP Best Practice.
5)Ensure the publishing on the PNP websites and other forms of
publication, subject to security considerations.
6)Recommend to the Directorates concerned in the
development of memo directives, policies or guidelines to
further enhance the effectiveness and efficiency of their
present strategy or approach within their immediate
operational support units/area of responsibility.
7)Perform other related functions as directed by the BPB.
b. DPRM
1) Issue orders for the members of the Best Practices Board;
and
2) Perform other functions concerning Best Practices
Proposals as directed by the CPNP.
C. DC
1) Provide funds for the publication of Best Practice
Compendium; and
2) Perform other related functions as directed by the BPB.
d. BPB
1) Direct Proponent to submit its PNP Best Practice Reports
thru the BPB Secretariat (C, GDDD, DHRDD).
2) Deliberate the submitted best practices thru the BPB
secretariat. BPB will recommend through a resolution the
approval and adoption of the Best Practice Proposal to
the CPNP.
3) Prepare and submit recommendation to the CPNP, its
observation(s) and/or recommendation(s) relative to the
identified best practice.
e. AH D-Staff, NSUs, PROs
1) Designate their Best Practice Officer and submit to the
BPB Secretariat their names and contact numbers.
2) Prepare and submit Best Practices Report(s) to the
Secretariat, BPB for deliberation and subsequent
adoption of the proposed Best Practices.
3) Encourage all Provincial Police Office/Unit down to the
Police station level, to undertake efforts to develop and
document their own Best Practices.
4) Submit Reports on Best Practices to the BPB Secretariat
for monitoring purposes.
f. PNPTS/RSTUs
Responsible in the teaching and dissemination to all PNP
training units through the incorporation in the Program of
Instruction of related training programs and in the conduct
of Police Information and Continuing Education (PICE)
down to station level.
f. PNPTS/RSTUs
Responsible in the teaching and dissemination to all PNP
training units through the incorporation in the Program of
Instruction of related training programs and in the conduct
of Police Information and Continuing Education (PICE)
down to station level.
SAMPLE OF PNP BEST PRACTICES
 QUAD STAFF APPROACH (MANAGING POLICE OPERATION).
 JOINT PATROLLING WITH BPATs.
 E-TEXT PATROL.
 DISTRIBUTION OF FLYERS
 BRGY VISITATION
 Paete Municipal Police Station

 Weekly Quad Staff Approach in addressing the current crime

problems;

a. OPERATIONS – monitor the strict implementation of the

deployment of personnel .
– Review and revise the daily Patrol Plan and if
warrant make necessary adjustment based on the
crime situation and intelligence reports.
– Implementation of Updated Patrol Guide/Plan on
crime prone areas of this province.
 Paete Municipal Police Station

 Weekly Quad Staff Approach in addressing the current crime

problems;

b. INTELLIGENCE – intensify information gathering regarding the

identity of the suspect/s involved on the crime that transpired
during the period.
– identify the modus wherein the crime was
perpetrated and make a comparison on other
modus recorded.
– provide an honest to goodness intelligence
analysis on the prevalent crimes that transpired in
this Municipality.
 Paete Municipal Police Station

c. INVESTIGATION – monitor the progress of each case and

compile all the data for further analysis to established the
crime profile of each case.
– conduct follow up investigation on all cases
especially those status were not yet solved nor
cleared.
– strictly comply with the procedures in handling
cases especially on the reporting of incidents to
the higher headquarters.
 Paete Municipal Police Station

d. PCR – conduct intensified information dissemination thru the

Brgy Visitation and distribution of Information and Education
Campaign Materials regarding community awareness on
crime prevention and control.
– uploading or posting in social media (FB and Twitter
account) the announcement on the current crime
situation and other Police Community activities as well
as the tips to avoid to become a victim of a crime.
 JOINT PATROLLING OF PNP AND BPATS

Personnel of this conducted regular patrolling and

visibility at school, streets, other place of convergence and
during night time to implement curfew within area of
responsibility with BPATs to prevent crimes and implemented
curfew within aor.
 E-TEXT

Paete MPS
posted iBATO-mo,
TXT-mo sa PULIS
LAGUNA to all
barangay within aor
especially to the
Business
establishment and
Schools.
 DISTRIBUTION OF FLYERS

PNP Personnel of this station

distributed flyers at different Barangays of
this locality with TIPS IWAS MANAKAWAN
and Anti-Illegal drugs Campaign
(Masasamang dulot ng Illegal na DROGA)
and DOUBLE BARREL RELOADED. Activity
ended with positive impact from the
community.
 BARANGAY VISITATION

Officer–in–Charge and Personnel of this Station attend

barangay assembly. Frequently discuss to the barangay assembly
are the current programs to be implemeted like the
implementation of Curfew Hour, prohibitions of drinking in public
places specially along the streets and conduct DOUBLE BARREL
RELOADED. Likewise, other issues and concerns and crime situation
of every barangay are being tackled.
BEST PRACTICES
INTERNATIONAL
 Japan: Strong community presence and a low crime rate of
13.1%

 With a crime rate of just

13.1%, Japan is safe to walk
the streets during the day
and the night.
 Their law enforcement system
and the police force system is
highly respected within the
Japanese communities.
 They are often called upon to
sort out family quarrels, minor
disputes.
 Kōban
 a small neighborhood police station
found in Japan.
 also refers to the smallest organizational
unit in today's Japanese police system.
 In addition to central police stations
found across the country, uniformed
police work is done from small kōban
buildings located within the community,
a form of community policing.
 As of 2007, there are about 6,000 kōban
all over Japan.
 Since the 1990s, many of them are found
with signs in Latin letters: "KOBAN".
A kōban is typically a one to two-
storied housing with a couple of
rooms (although there is wide
variation), with one to more than
ten police officers. The officers in
these buildings can keep watch,
respond to emergencies, give
directions, and otherwise interact
with citizens on a more intimate
basis than they could from a more
distant station. Although often
translated to English as "police
box", the kōban bears little
resemblance to the British police
box.
Police officers stationed at kōban serve several roles:

 Maps and directions – providing maps and directions to local

addresses, sometimes even personally guiding those unfamiliar
with local street layouts and addressing schemes. Additionally,
officers can refer people to local hotels, restaurants, and other
businesses.
 Lost and found – accepting reports of lost items and accepting
found items from members of the public and, if a matching lost
item is turned in, notifying the owner of the item to come pick
up the item.
Police officers stationed at kōban serve several roles:
 Crime reports – taking police reports, typically for property
crimes such as theft and burglary.
 Emergency services – dialing the emergency telephone
number "110" in the case of police, fire, or medical
emergency. Direct contact can be made with the kōban
and assistance will be dispatched.
Columbia

 Operation of a search bloc or

a specialized group going
after drug lords.
 Congress of Columbia gave its
police force the power to
wiretap suspected drug lords
and drug offenders.
Bangalore, India

In Bangalore, the Southernmost IT

hub in India, a safety plan was
enforced: that includes marked
'danger zones', support centers for
rape survivors, strict amendment of
laws related to sexual assaults and
revamped police stations.
Finland: Reliable helpline & no corruption in Police
leading to a low 22.92% crime rate
 Finland has a crime rate of 22.92%,
making it one of the safest places to live.
 The Finnish police have been known as
one of the least corruptible forces in the
world, anyone attempting to bribe them
will be arrested.
 Finland also has a quick helpline number
that allows citizens to reach out to them in
times of emergency. 97% of all calls are
answered within 4 seconds, while the
operator can pick up the location of the
caller within 6 seconds and send
emergency units to the location.
Georgia, USA: Accessible background checks, Crime Prevention
Inspectors leading to a low crime rate of 19.6%

 In Georgia, the crime rate is as low

as 19.6%.
 they help their citizens obtain a
background check on any person,
thereby lessening risks of crimes
taking place.
 Each area in Georgia, has its own
Crime Prevention inspectors who act
as liaisons between the police and
the general public to help prevent
crimes and maintain law and order.
 Singapore: Super organized Police Force, Strict Law enforcement
leading to a low crime rate of 12.72% thru helpline
 Singapore's crime rates are reported to be
around 12.72%, the law enforcement force is
strict in the nation.
 Singapore Police Force has a helpline that
enables its citizens to reach out to them in
case of emergencies, all calls are attempted
to be answered within 10 seconds, and
police arrive to assist at the scenario within
15 minutes of the call being placed.
 All urgent enquiries sent to the police force
are answered within 3 working days, and
victims of crime are kept updated within the
first 7 days of the crime's investigation.
 Denmark: Attorneys and Police work together, ensuring effective
justice and a low crime rate of 23.21%
 Denmark has a crime rate of 23.21%.
 With security for every Dane citizen
being taken very seriously, there are
200 police officers for every 1000
citizens in an area.
 Denmark Police forces and the
Denmark Public Prosecution service,
work together to solve every criminal
case that is registered, to ensure law
and order is in place. The notable
work of the
 Denmark Police force is that they act
as counsellors for victims of crime.
 You!

What best
practices do you
have in mind?