Topic 4. Goals of Marketing
Topic 4. Goals of Marketing
Topic 4. Goals of Marketing
MARKETING
DEFINITION
DEVELOPING MKTG GOALS
MARKETING GOALS
-are statements of what
results the company
wants to achieve with its
marketing efforts
NATUREOF
MARKETING
GOALS
Setting realistic
marketing goals
contributes to
marketing success
The biggest reality
test is whether the
goals are credible
The company’s
marketing goals
should be
recorded
MARKETING GOALS
VS. MARKETING
OBJECTIVES
MARKETING GOALS
-broad aims
used to shape
strategy
MARKETING OBJECTIVES
-SMART targets for
marketing which can be
used to track
performance against
target
MARKETING OBJECTIVES
Why
SMART?
MARKETING OBJECTIVES
S M A R T
Measurable Time-
Attainable bound
Specific Relevant
MARKETING KPIs
-are used to check that
the marketing activities
of a company are on
track
GOALS OBJECTIVES
Increased Decrease
profit cost by
margin 30%
DEVELOPING
MARKETING
GOALS
GOALS MUST BE….
1. ATTAINABLE
2. CONSISTENT
3. COMPREHENSIVE
4. INTANGIBLE
ATTAINABILITY
-goals must be realistic so
that important parties who
will be reaching must see
each goal as responsible
CONSISTENCY
-management should
exert to set goals that
are consistent with one
another
COMPREHENSIVENESS
-process of goal
setting must be
comprehensive
COMPREHENSIVENESS
-each functional area
must be able to formulate
its own goals that relate to
the organization’s goals
INTANGIBILITY
-goal is not an action the
firm can take. It is an
outcome the firm wanted
to realize
EXAMPLES OF
MARKETING
GOALS
IDENTIFYING TARGET MARKET
-target market is the
segment of the market
most likely to purchase
the firm’s products or
services
IDENTIFYING TARGET MARKET
-target market is the
segment of the market
most likely to purchase
the firm’s products or
services
INCREASING SALES AND PROFIT