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    Group Behavior at Work: Ms. Jennifer Abou Jaoude Lebanese Canadian University-Aintoura Faculty of Business

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    ELIE EL ZOUKI
    This document outlines a course on group behavior at work taught by Jennifer Abou Jaoude at the Lebanese Canadian University. The course objectives are to identify and define group behavior, understand the phases of group development, learn effective group communication, evaluate group performance, and plan and conduct meetings. Students will be exposed to theories of group behavior through interactive discussions and complete projects on various topics. The 10-week course covers topics like the basis of groups, roles and responsibilities, interactions, decision-making, conflict management, and meetings. It describes factors in group formation, tasks and interdependence, characteristics of effective groups, and the four stages of group performance.

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    Group Behavior at Work: Ms. Jennifer Abou Jaoude Lebanese Canadian University-Aintoura Faculty of Business

    Uploaded by

    ELIE EL ZOUKI
    24 views15 pages
    This document outlines a course on group behavior at work taught by Jennifer Abou Jaoude at the Lebanese Canadian University. The course objectives are to identify and define group behavior, understand the phases of group development, learn effective group communication, evaluate group performance, and plan and conduct meetings. Students will be exposed to theories of group behavior through interactive discussions and complete projects on various topics. The 10-week course covers topics like the basis of groups, roles and responsibilities, interactions, decision-making, conflict management, and meetings. It describes factors in group formation, tasks and interdependence, characteristics of effective groups, and the four stages of group performance.

    Original Description:

    management behavior

    Original Title

    Groupp Behavior

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    This document outlines a course on group behavior at work taught by Jennifer Abou Jaoude at the Lebanese Canadian University. The course objectives are to identify and define group behavior, understand the phases of group development, learn effective group communication, evaluate group performance, and plan and conduct meetings. Students will be exposed to theories of group behavior through interactive discussions and complete projects on various topics. The 10-week course covers topics like the basis of groups, roles and responsibilities, interactions, decision-making, conflict management, and meetings. It describes factors in group formation, tasks and interdependence, characteristics of effective groups, and the four stages of group performance.

    Copyright:

    © All Rights Reserved
    Download as PPT, PDF, TXT or read online from Scribd
    Download as ppt, pdf, or txt
    24 views15 pages

    Group Behavior at Work: Ms. Jennifer Abou Jaoude Lebanese Canadian University-Aintoura Faculty of Business

    Uploaded by

    ELIE EL ZOUKI
    This document outlines a course on group behavior at work taught by Jennifer Abou Jaoude at the Lebanese Canadian University. The course objectives are to identify and define group behavior, understand the phases of group development, learn effective group communication, evaluate group performance, and plan and conduct meetings. Students will be exposed to theories of group behavior through interactive discussions and complete projects on various topics. The 10-week course covers topics like the basis of groups, roles and responsibilities, interactions, decision-making, conflict management, and meetings. It describes factors in group formation, tasks and interdependence, characteristics of effective groups, and the four stages of group performance.

    Copyright:

    © All Rights Reserved
    Download as PPT, PDF, TXT or read online from Scribd
    Download as ppt, pdf, or txt
    of 15

    Ms.

    Jennifer Abou Jaoude


    Lebanese Canadian
    University-Aintoura
    Faculty of Business

    Group
    Behavior at
    work

    Session
    1

    Course Objectives
    Identify

    and define group behavior at

    work
    Understand the different phases of
    group behavior
    Learn how to communicate efficiently in
    a group
    Evaluate group performance
    Plan and conduct group meetings
    Manage conflicts in groups

    Methodology

    Students will be exposed to some


    theories and concepts concerning
    group behavior
    Interactive discussions will take place
    among students
    Students will prepare projects tackling
    different topics of group behavior at
    work

    Course Outlines
    1.
    2.
    3.
    4.
    5.
    6.
    7.
    8.
    9.
    10.

    Basis of a group
    Tasks and responsibilities in groups
    Interactions in groups
    Problem resolution through decisionmaking
    Evaluation of decision making
    Conflict management in groups
    Leadership
    Communication
    Communication in groups
    Meetings management

    Basis of a group
    By definition, collection of individuals,
    two or more, who have regular contact
    and frequent interaction, mutual
    influence, common feeling of
    camaraderie, and who work together
    to achieve a common set of goals.

    Creation of a group
    The choice of partners depends on
    different
    Elements:
    Good terms
    Sense of order
    Strengths and weaknesses of the
    members
    Common Interest

    Members roles
    Animator
    Recorder
    Pitch Keeper
    Researcher
    Time keeper
    Motivator
    Procedural Technician
    Spokes person
    Others

    Characteristics of a
    group

    Formal/informal- Large/Small
    Shared mission
    Sense of belonging
    Synergy
    Openness
    Mutual support and cooperation
    Clear roles and responsibilities
    Adequate procedures
    Adapted Leadership
    Continuous revisions
    Personal growth and development
    Good relationships
    External contacts
    Creativity

    10

    Tasks interdependence

    Common task portion of


    this task
    To avoid uncompleted
    product:
    1. Shared moments
    2. Comments
    3. Solutions

    11

    Tasks interdependence
    General

    task= series of small tasks in


    precise order, step by step

    Each member is responsible of a step

    12

    Task and responsibilities


    in groups
    Job

    descriptions eliminate confusion in


    groups and show that work is under
    control and in order.

    13

    Learning phases
    1 Phase engagement
    2 Phase exploration
    3 Phase transformation
    4 Phase presentation
    5 Phase integration

    14

    Group Performance
    Group performance is not immediate!
    Any group should go through
    development stages over a certain
    period of time depending on
    circumstances, members, projects etc
    in order to reach high level of
    performance.

    15

    4 stages of
    performance
    Forming
    Confronting
    Norming
    Performing
    Adjourning

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