Office Etiquette

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OFFICE

ETIQUETTE

OBJECTIVES
To define office etiquette and stress the
importance of creating a work environment
conducive to positive interaction among
employees
To identify behaviors considered
important for maintaining
workplace etiquette

WHAT IS
ETIQUETTE?
Professional etiquette is an unwritten code of
conduct regarding the interactions among
members in a business setting.

How does etiquette benefit you?


It helps smooth the wheels of daily
interaction
in the office.
Good work outcomes and happy coexistence even when there is mutual dislike
or disinterest.
Ensures that you dont become office
enemy number 1.
Modifies distracting behaviors and develops
admired conduct.
Enables you to be confident in a variety of
settings with a variety of people.

What bothers you the


Employeesmost?
are bothered by co-workers who:

NO PROPER
HYGIENE

MESSY TABLE, LAZY


WORKER

DIRTY KITCHEN

IMPROPER
CLOTHES

FREQUENTLY
COMPLAIN

FLIRT WITH COWORKER

INTERRUPT WHILE YOU ARE


WORKING

LATE AT
MEETINGS

GOSSIP

SPEAK LOUDLY ON
TELEPHONE

YELLING IN
MEETING

OUTBURSTS OF ANGER/YELL/CURSE

ETIQUETTE BASICS
1.UNDERSTAND THE
POINT OF OFFICE
ETIQUETTE
While the term "office
etiquette" may conjure up images
of stiffness and formality, it is in
actual fact very simple.
Just as living in a society
requires us to follow a set of
conventions and rules, observing
appropriate social behavior within
the work context ensuresteam
respect and an enjoyable day-to-

ETIQUETTE
BASICS
2.BE PUNCTUAL

3. DRESS
APPROPRIATELY

4. STAY AWAY FROM GOSSIP

5. ASK BEFORE
BORROWING

6. ALWAYS SAY PLEASE,


THANK YOU, YOURE
WELCOME, and IM SORRY

7.DONT CONSISTENTLY
INTERRUPT PEOPLE

8. REFRAIN FROM BEING LOUD

9.STAY HOME WITH THE


SNIFFLES

10.KEEP YOUR WORKSPACE CLEAN


AND NEAT AT ALL TIMES

11.USE SHARED AREAS WITH


RESPECT AND COURTESY

12.BE SENSITIVE TO OTHERS


NEED FOR PRIVACY

13. AVOID FOODS WITH STRONG SMELLS AND


AROMAS THAT WILL TRAVEL THROUGHOUT THE
OFFICE

14.RESTROOMS RUN A CLOSE SECOND


TO KITCHENS AS ANNOYANCE SPOT

15.Maintain all shared items in like new

Dont reserve your best behavior


for special occasions. You cant
have two sets of manners, two
social codes one for those you
admire and want to impress,
another for those whom you
consider unimportant. You must
be the same to all people.
~Lillian Eichler Watson

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