Establishing Objectives and Budgeting For The Promotional Program

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7

Establishing Objectives
and Budgeting for the
Promotional Program

McGraw-Hill/Irwin

Copyright 2009 by The McGraw-Hill Companies, Inc. All rights reserved.

Value of Objectives

Specific
Objectives

Communications
Communications
Planning
Planning &
&
Decision
Decision Making
Making
Measurement
Measurement
&
& Evaluation
Evaluation

Characteristics of Objectives

Specific

Attainable

Realistic

Measurable

Quantifiable

Measurable Results

Marketing vs. Communications Objectives

Sales Objectives

Increased Market Share


Increased Sales

Brand Extensions

Factors Influencing Sales

Competition

Technology

The
economy

Advertising
& promotion

Product
quality
Distribution
Price

Where Sales Objectives are Appropriate

From Awareness to Action

Conative

Realm of motives.
Ads stimulate or
direct desires

Affective

Realm of emotions.
Ads change attitudes
and feelings

Purchase
Conviction
Preference

Testimonials
Competitive ads
Argumentative copy

Liking

Image copy
Status, glamour appeals

Knowledge

Announcements
Descriptive copy
Classified ads, slogans,
Jingles, skywriting

Cognitive

Realm of thoughts.
Ads provide
information and facts

Point of purchase
Retail store ads, deals
Last-chance offers
Price appeals

Awareness

Teaser campaigns

Creating an Image

5% Use
20% Trial

25% Preference

Co
gn

i ti

ve

Af

fe

ct
iv

Co

na

tiv

Communications Effects Pyramid

40% Liking
70% Knowledge/Comprehension
90% Awareness

The DAGMAR Approach

Define
Advertising
Goals for
Measuring
Advertising
Results

Awareness
Awareness
Comprehension
Comprehension

Conviction
Conviction
Action
Action

Consumer response: Attention, Interest,


Desire and Action (AIDA model)

Characteristics of Objectives

Concrete,
measurable tasks

Well-defined
audience

Benchmark
measures

Specified
time period

Advertising-Based View of Communications

Ads

Acting on Consumers

Utilizing a Variety of Media

Establishing & Allocating the Promotional Budget

Sponsorship
Underwriting

Direct
Marketing

Public
Relations

Group Sales

Sales
Promotions

Internet

Establishing a Budget (Marginal Analysis)

Budget Adjustments

Increase
Increase
Spending
Spending

If
If the
the cost
cost is
is less
less than
than the
the
marginal
marginal return
return

Hold
Hold
Spending
Spending

If
If the
the cost
cost is
is equal
equal to
to the
the
incremental
incremental return
return

Decrease
Decrease
Spending
Spending

If
If the
the cost
cost is
is more
more than
than the
the
incremental
incremental return
return

Assumptions for Marginal Analysis

Sales are a
direct measure
of advertising
and promotions
efforts

Sales are
determined
solely by
advertising
and promotion

Sales Response Models

Advertising Expenditures

Initial Spending
Little Effect

Middle Level
High Effect

High Spending
Little Effect

B. S-Shaped Response
Function

Incremental Sales

Incremental Sales

A. Concave-Downward
Response Curve

Range A

Range B

Range C

Advertising Expenditures

Share of market vs Share of Voice

Factors Influencing Advertising Budgets

Product
life cycle

Hidden product
qualities

Product
durability

Product
price

Differentiation

Purchase
frequency

Top-Down vs. Bottom-Up Budgeting

Allocating to IMC Elements

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