E - Banking Presentation
E - Banking Presentation
E - Banking Presentation
Definition:
Costumer performs the
transaction electronically via
internet
Page 13
History of E-Banking
Online services started in New York in
1981.
Major banks: Citibank, Chase
Manhattan,
By 2000, 80% of US banks offered ebanking.
In 2009, 47% of US adults use online
banking.
Today, many banks are only internet
banks.
Gross Domestic
Product
1980
14,000
1985
59,329
1990
1,973,000
1995
18,027,607,000
2000
25,143,000,000
2005
33,243,000,000
2007
37,243,000,000
2009
41,243,000,000
2011
63,243,000,000
2015
50,991,023,000
US Dollar Exchange
3.43 Lebanese
Pounds
16.41 Lebanese
Pounds
695.20 Lebanese
Pounds
1,621.33 Lebanese
Pounds
1,507.46 Lebanese
Pounds
1,507.48 Lebanese
Pounds
1,507.48 Lebanese
Pounds
1,507.48 Lebanese
Pounds
1,507.48 Lebanese
Pounds
1,507.48 Lebanese
Pounds
Inflation Index
(2000=100)
0.071
0.21
18
81
100
105
103
101
99
95.92
200
0
2001
2002
2003
2004
2005
2006
2007
2008
2009
2010
2011
2012
2013
GDP
(USD
Billion
s)
14.7
14.2
15.1
16.5
17.7
19.2
22.3
27.8
31.7
39.1
42.0
45.4
49.5
55.5
GDP
growth 0.0% 2.6%
rate
3.9%
4.4%
6.3%
1.0%
-8.2%
9.9%
9.5%
7.0%
8.8%
1.5%
2.0%
-.-
GDP
Per
Capita
(USD)
7023
7444
7731
8002
8708
9062
9213
6321 6766
E-banking in Lebanon
Lebanese banks entered e-banking is in between
2002 and 2005.
E-banking entered Lebanon so poor with
services.
Bank Audi and BLOM are the main banks that
are using e-banking.
Only 10% of the banks costumers are e-bankers.
Lebanese citizens prefer face to face dealings
when it comes to finance.
Examples: 15% of BLF clients use e-banking.
Regulatory risk
Legal risk
Operational risk
Reputational risk
The macroeconomic challenges
E-banking Advantages
It's generally secure.
You have twenty-four-hour access.
You can access your account from
virtually anywhere.
Conducting business online is
generally faster than going to the
bank.
Many features and services are
typically available online.
E-banking Disadvantages
Deposits are not insured.
Customer service can be below the
quality that you're used to.
Not all online transactions are
immediate.
E-BLOM
E-BLOM is the electronic banking that is provided by
BLOM bank to its customers.
Started in 2012.
E-BLOM also provides loans admission and
acceptance.
ATM machines provide money transaction in and out
of the costumers account plus ATMs has the ability
to take checks.
Smartphone apps also made the costumer able to
check his account whenever he wants and wherever
he wants and also provides the location of the
nearest ATM.
Interview
eBLOM affect the banks sales.
Lebanese customers cant trust
electronic banking right now.
BLOM is going to shorten some eservices due to the lack of trust
Lebanese customers.
Conclusion
E-Banking in Lebanon is still in its early stages
Banks in Lebanon should take into
consideration that in the near future e-banking
will make it to the market with sophisticated
costumers and big challenges.
As Mr. Ahmad said when the new generation
come in business sectors no one maybe will go
to the bank anymore.
Thank You!