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    Digital Business Options, LLC: Growing Your Business With Technology

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    Sydney Tendo
    Digital Business Options, LLC provides network monitoring and management services to help businesses increase network availability, decrease costs, and improve productivity. They offer 24/7 monitoring from their Network Operations Center, including problem detection, resolution, and reporting available online. They provide both basic and advanced monitoring plans, and additional services such as network design, servers, and wireless access. Their goal is to build long-term relationships through quality service and industry excellence.

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    Digital Business Options, LLC: Growing Your Business With Technology

    Uploaded by

    Sydney Tendo
    44 views16 pages
    Digital Business Options, LLC provides network monitoring and management services to help businesses increase network availability, decrease costs, and improve productivity. They offer 24/7 monitoring from their Network Operations Center, including problem detection, resolution, and reporting available online. They provide both basic and advanced monitoring plans, and additional services such as network design, servers, and wireless access. Their goal is to build long-term relationships through quality service and industry excellence.

    Original Description:

    information about NOC

    Original Title

    DBOPT-NOC

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    Digital Business Options, LLC provides network monitoring and management services to help businesses increase network availability, decrease costs, and improve productivity. They offer 24/7 monitoring from their Network Operations Center, including problem detection, resolution, and reporting available online. They provide both basic and advanced monitoring plans, and additional services such as network design, servers, and wireless access. Their goal is to build long-term relationships through quality service and industry excellence.

    Copyright:

    © All Rights Reserved
    Download as PPT, PDF, TXT or read online from Scribd
    Download as ppt, pdf, or txt
    44 views16 pages

    Digital Business Options, LLC: Growing Your Business With Technology

    Uploaded by

    Sydney Tendo
    Digital Business Options, LLC provides network monitoring and management services to help businesses increase network availability, decrease costs, and improve productivity. They offer 24/7 monitoring from their Network Operations Center, including problem detection, resolution, and reporting available online. They provide both basic and advanced monitoring plans, and additional services such as network design, servers, and wireless access. Their goal is to build long-term relationships through quality service and industry excellence.

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    Digital Business Options, LLC

    Growing your Business with Technology

    Digital Business Options, LLC Proprietary Information

    Our Customers Requirements


    Knowledge

    Experience

    Quality
    Service

    Customer
    Satisfaction

    Increase Network
    Availability
    Decrease Staffing &
    Training Requirements
    Optimize your Networks
    Bandwidth Utilization
    and Performance
    Improve Productivity
    while Decreasing
    Operational Costs

    Digital Business Options, LLC Proprietary Information

    Digital Business Options Solution


    Our Network Operation Center Provides:
    24x7x365 Monitoring
    Problem Detection, Resolution and
    Notification
    Performance Management
    Network Optimization
    Software Maintenance Upgrades
    Configuration Backups
    Trouble Tickets, Status, Performance &
    Utilization Reports are all available via the
    Internet

    Digital Business Options, LLC Proprietary Information

    Network Monitoring Models


    Network
    Monitor
    Advanced

    Network
    Monitor
    Basic
    X

    Server
    Monitor
    Advanced

    Server
    Monitor
    Basic

    Performance
    Scan
    WWW/FTP

    Network Operations up to
    7x24x365

    Problem Diagnosis

    Contact 3rd Party


    Telco/Vendor

    Network Analysis

    Performance Management

    Trouble Ticket Status via


    Web

    Monthly Reporting

    Real-time Web Status


    Reports

    Notification to Designated
    Contact(s)

    Digital Business Options, LLC Proprietary Information

    Network Monitoring Advanced


    Performance & Management
    Tier 3
    Network Map
    Real Time Fault Detection
    Problem Diagnosis and
    Resolution
    Escalation to Telcos,
    Hardware Service
    Providers or Dispatchers
    Network Performance
    Reports via the Internet
    Network Engineer
    Analyzes and Reports on
    the State of your Network
    Complete Network
    Management

    Tier 3

    Tier 2

    Tier 1

    Digital Business Options, LLC Proprietary Information

    Network Monitoring Basic


    Tier 2

    Tier 3

    Device Identification
    24x7x365 Network Monitoring
    Problem Detection

    Tier 2

    Notification to your Contact


    Web Based Reports
    Tier 1

    Digital Business Options, LLC Proprietary Information

    Performance Scan
    Tier 3

    Tier 1
    Monitors Mission Critical Internet
    Servers and Services

    Tier 2

    Email Notification
    Web Based Reports
    Tier 1

    Digital Business Options, LLC Proprietary Information

    Additional Services
    Information Technology Infrastructure
    Network Design and Implementation
    Server Configuration
    Internet Access
    Firewalls
    Virtual Private Networks
    Wireless Access
    Web Hosting & Page Design
    SOHO Cable/DSL and Network Installations
    Digital Business Options, LLC Proprietary Information

    Key Manufacturers Supported

    ADC
    Adtran
    Ahead
    Altigen
    Cisco
    D-Link
    Extreme
    GDC
    HP
    Kentrox
    Larscom

    Linksys
    MCK
    Miranda
    Mitel
    Netgear
    Nortel Networks
    Paradyne
    Symantec
    Tellabs
    Xyplex

    Digital Business Options, LLC Proprietary Information

    Return on Investment
    Consider the costs of employing Network Analysts, and
    keeping them trained in the latest technologies.
    Your current network staff is available 40 hours per
    week. We will provide 24 hour coverage, 7 days a
    week, 365 days a year.
    We prevent network problems by implementing
    changes based on analyzing performance and trend
    analysis reports.
    Your networking staff is now available to respond to
    your businesses priority requirements.
    A properly configured and tuned network permits you
    to effectively run your business.

    Digital Business Options, LLC Proprietary Information

    Why Partner with Digital Business Options?

    Quality is Key:
    Our goal is to Do it right the first time.

    Commitment:
    Our business is based on the philosophy that we will do

    Whatever it takes to get the job done!

    Experience and Knowledge:


    Our core team has over 150 years of experience in the service, Network
    Operations Center and IT arenas. We implement and support a broad
    range of software and hardware solutions.

    Infrastructure and Staff:


    We compliment your organization by providing the infrastructure and
    staffing required to support your network.

    Unique Network Operation Center:


    Our NOC is supported by our integrated database business system that
    encompasses our customers site, contract, equipment, trouble ticket,
    network/device status, notification, escalation and financial data. The
    web-enabled system permits our customers to access their company's
    data from anywhere in the world.

    Digital Business Options, LLC Proprietary Information

    Service Summary
    We are committed to building long term relationships by
    consistently achieving industry excellence.

    Proactive and Reactive Monitoring Services


    Network Performance - Analysis and Recommendations
    Web-Based, Real-Time Ticket Tracking
    LAN Services, WAN Services
    Voice, Data, Video, IP, Wireless
    Multi-vendor Support, Multi-technology Competent
    Engineer, Furnish, Stage and Install (Assemble, Wire and Test)
    National Coverage Via Our DBO-Alliance Network of Certified
    Technicians.
    Comprehensive Logistics System Parts Sparing
    Flexible Pricing Models
    Extensive Maintenance Offerings - Labor Only and Full Onsite
    Guaranteed On-Site Response Times

    Digital Business Options, LLC Proprietary Information

    DBOs DATA NICHE


    Technical Niches: Data
    Routers: Cisco, Nortel, 3Com, Juniper
    CSU/DSU: Adtran, GDC, Kentrox, Paradyne, Veralink
    Hubs/Switches: Cisco, Extreme, HP, Linksys, Nortel, 3Com
    Modems /DSL: Various
    Servers: Compaq, Lucent, Dell, Sun, Unix, Linux, Novell
    Desktop: Compaq, Dell, HP, Microsoft
    Wireless: Cisco, Avaya, Symbol, 3Com, Motorola
    Video: GDC, Miranda, Polycom, Tanburg, Sony
    VOIP: Cisco, NEC, Convergent
    Cabling: Cat 5, Cat 5e, Cat 6, Fiber

    Digital Business Options, LLC Proprietary Information

    DBOs VOICE NICHE


    Technical Niches: Voice
    Key Systems and PBX: Nortel, Lucent, Mitel, Altigen,
    Comdial, Fujitsu, Northern Telecom, Rolm, Telrad,
    Toshiba, Vodavi
    Switches: Cisco, Fujitsu, NEC, Nortel etc.
    Cabling: Cat 3, Cable Distribution Systems

    Digital Business Options, LLC Proprietary Information

    End To End Solution Provider

    Network Design / Migration Consulting


    Project Management
    Site Surveys
    Cabling
    Installation
    Maintenance
    Remote Network Monitoring
    IT Asset Management
    Transport Analysis

    Digital Business Options, LLC Proprietary Information

    Contact Digital Business Options


    Digital Business Options, LLC
    PO Box 301
    Harwinton, CT 06791
    Tel: (860) 485-1886
    http://www.dbopt.com

    Digital Business Options, LLC Proprietary Information

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