Chapter 1 An Overview of Human Resource Management
Chapter 1 An Overview of Human Resource Management
Chapter 1 An Overview of Human Resource Management
AN OVERVIEW
OF HUMAN
RESOURCE
MANAGEMENT
PREVIEW
The importance of human resource management.
The growth of the human resource function from the mid-19th
century until today.
The impact of current social, business and economic changes on
human resource management.
The structure of the human resource function in organizations.
The requirements for a career in human resource management.
The functions within the scope of human resource management.
1 3
1 4
Welfare Officer
Personnel Manager
1 5
HISTORICAL FACTORS
IMPACTING HRM
The Industrial Revolution 1850s1920s
Specialization
Exploitation of workers
Worker alienation
1 6
HISTORICAL FACTORS
IMPACTING HRM (cont.)
Human Relations Approach 1930s1950s
Recreation programmes
Welfare programmes
1 7
HISTORICAL FACTORS
IMPACTING HRM (cont.)
Recent developments 1950s2020
Rapid changes
1 8
Technological changes
Workforce diversity
1 9
USEFUL MALAYSIAN
STATISTICS
Population:
30 million
13 million
Unemployment rate:
3%
1.4 million
510,000
72.3 years
77.2 years
1 10
DO ALL ORGANIZATIONS
HAVE AN HRM DEPARTMENT?
NO!
What are the criteria for an organization to have
a dedicated HRM department?
1 11
HUMAN RESOURCE
MANAGEMENT IS A SHARED
FUNCTION
1 12
Communication skills
Ability to bring about change
1 13
FUNCTIONS OF THE HR
DEPARTMENT
Employment
Recruitment
1 14
FUNCTIONS OF THE HR
DEPARTMENT (cont.)
Terminating employees
Records keeping
1 15
FUNCTIONS OF THE HR
DEPARTMENT (cont.)
Training and Development
1 16
FUNCTIONS OF THE HR
DEPARTMENT (cont.)
Payment/Reward Systems
1 17
FUNCTIONS OF THE HR
DEPARTMENT (cont.)
Health and Safety
Accident investigation
1 18
FUNCTIONS OF THE HR
DEPARTMENT (cont.)
Employee Services/Welfare
Provision of transport
Provision of recreation facilities
Counselling
Managing employee assistance programmes
HRM Principles and Practices Third Edition
Oxford Fajar Sdn. Bhd. (008974-T), 2014
1 19
FUNCTIONS OF THE HR
DEPARTMENT (cont.)
Productivity Improvement Schemes
1 20
FUNCTIONS OF THE HR
DEPARTMENT (cont.)
Industrial Relations
Grievance handling
1 21
sets policies,
1 22
ORGANIZATION CHART
MINISTRY OF HUMAN RESOURCES
Ministry of
Human
Resources
Department
of Labour
Department
of Trade
Union Affairs
Department
of Industrial
Relations
Department
of Occupational
Safety and Health
Department
of Manpower
Department
of Skills
Development
HRM Principles and Practices Third Edition
Oxford Fajar Sdn. Bhd. (008974-T), 2014
1 23
OTHER ORGANIZATIONS OF
RELEVANCE TO HRM
The Employees Social Security Organization
Pembangunan Sumber Manusia Bhd.
1 24
1 25
1 26
1 27
REVIEW
1 28