This document describes the founding and growth of MicroFridge Inc., a company that created a combination microwave, refrigerator, and freezer unit targeted at college dorm rooms and military bases. It discusses how Bob Bennet came up with the idea and founded MicroFridge in 1987. MicroFridge partnered with a Japanese company to develop prototypes and production. The document outlines MicroFridge's target markets, products, sales and distribution strategies, competition, and plans for future growth.
This document describes the founding and growth of MicroFridge Inc., a company that created a combination microwave, refrigerator, and freezer unit targeted at college dorm rooms and military bases. It discusses how Bob Bennet came up with the idea and founded MicroFridge in 1987. MicroFridge partnered with a Japanese company to develop prototypes and production. The document outlines MicroFridge's target markets, products, sales and distribution strategies, competition, and plans for future growth.
This document describes the founding and growth of MicroFridge Inc., a company that created a combination microwave, refrigerator, and freezer unit targeted at college dorm rooms and military bases. It discusses how Bob Bennet came up with the idea and founded MicroFridge in 1987. MicroFridge partnered with a Japanese company to develop prototypes and production. The document outlines MicroFridge's target markets, products, sales and distribution strategies, competition, and plans for future growth.
This document describes the founding and growth of MicroFridge Inc., a company that created a combination microwave, refrigerator, and freezer unit targeted at college dorm rooms and military bases. It discusses how Bob Bennet came up with the idea and founded MicroFridge in 1987. MicroFridge partnered with a Japanese company to develop prototypes and production. The document outlines MicroFridge's target markets, products, sales and distribution strategies, competition, and plans for future growth.
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Group 5
Anuran Saha 13P010
Arjun Murthy 13P012 Biswadeep Das 13P015 Divya Yadav 13P020 Ishita Bhatia 13P024 Amol Parab 13P030 The Start Bob Bennet Masters Degree in Engineering Management Restless in his present job Desires to start his own company His forte - Sales A unique idea combination of microwave oven + refrigerator Idea liked by the Housing Director of Boston University Asks for royalty from GE for this idea. Later, rejects it
MicroFridge
Microwave Freezer Refrigerator About the product Combination of refrigerator, freezer and microwave unit Targeted at home away from home segment Benefits Would help solve electricity problem in school Energy efficient Students could cook safely Students could purchase food from stores on campus Parents concerns were addressed Convenient and easy to use Very useful for military bases and hotels/motels
The Survey 5000$ spent on market survey Findings College students unhappy with current single-door refrigerator models Wanted a 2-door model with separate freezer compartment Willing to pay for one (new model) in their room
Conclusion College students are most interested Awarded a Patent
MicroFridge Inc. Co- Founded by Bennet in mid-1987 35,000$ - his initial investment (60% ownership) Raised another 1.2M $ in next 3 years
Japanese Foresight After initial rejection, Bennet approaches Japanese companies Samyan shows interest in the product 1987 - Work on 1 st prototype starts 2 nd Patent obtained giving equal rights to both parties Contract signed Samyan to supply all Microfridge units through July 1995 Samyan cannot sell or license the manufacture of units to anyone else through July 1997 1988 - Samyan completes 1 st Prototype Samyan condition 100$/unit to be paid at time of order
MicroFridge Products
Under consideration Combination of TV/VCR/Stereo
Microfridge unit Microwave oven - 600W, 0.5 cubic foot storage Refrigerator - 2.1 cubic feet storage Freezer - 0.7 cubic feet storage Price 399$ MicroMart Dry good storage and display unit Side by side refrigerator/freezer MicroBar A modern design minibar for use in hotel rooms Only refrigerator segment More energy efficient Target Market Home away from Home Potential market elderly assisted living apartments (over 1 M)
Military Bases 200 military bases Militarybarracks/ bachelors quarters - 280,000 rooms 25% revenue share Major success factor Military sales coordinator
Colleges 1877 schools with housing 1.25M dorm rooms 1994- 55,000 rooms had their unit 55% revenue share Revenue Model (Sell or rent) : Campus wide Installation Campus rental program Company Rental Program
Hotel/Motel Over 3 M hotel/ motel rooms Many of them not having on- site restaurants Difficult for guests to find food service away from hotel Revenue model with or without Microfridge in the room (3$ charge) Selling food through MicroMart unit at motel lobby
Sales and Distribution Initial Failure Distributors Reason unable to sell MicroFridge units through retail Success Direct Sales Force Sales Forecasting
Customer Service Aimed to deliver 1 st rate Customer service Customer feedback every 6 months Immediate shipment of product within 48 hrs in case of repairs 1 extra replacement unit given free for every 100 units ordered
Competition Limited degree of competition with retailers selling microwaves and refrigerators, and leasing companies 15% of colleges on contract with leasing companies Acquisition of Campus Equipment Company To run midwestern leasing operations Got contracts with 16 large colleges Established relations with 39 schools
Options and Decisions Options Set up new distribution channel Stick with high priced Samyan
Decision Daewoo (Korean Company) to supply microwave ovens at 83$ Since Samyan did not accept delivery from them, Microfridge decided to use 4 regional warehouses So, Daewoo microwave shipped to warehouse closest to customer Samyan microwaves (rented) Went to warehouse Samyan Microwave (Selling) went directly to costumer
Plan for the future Focus on new products in home away from home category Increase entry barriers in the market Increase sales rapidly
Growth so far First-mover advantage: Home away from home market -Technological leadership - preemption of assets - buyer switching costs
Strategic Acquisitions
ANSOFF MATRIX
Growth in the future More products to sell to home away from home market Internal Corporate Venturing Autonomous Strategic Behavior Induced Strategic Behavior -No direct reference to existing strategic concept -Radical innovations eg iPod -Implementation of objectives & measures within the strategic concept -Incremental innovations eg iPhone
Four Models of Corporate Entrepreneurship Resource Authority Organizational Ownership Dedicated Ad Hoc Diffused Focused THE ENABLER Provide funding and senior executive attention to prospective projects THE PRODUCER Support full service group with a mandate for corporate entrepreneurship THE OPPORTUNIST No deliberate approach; internal, external networks drive concept selection& resource allocation THE ADVOCATE Strong evangelization by co; business units primary source of funding
Advocate Model Reinvigorate/transform business units; support corporate entrepreneurship teams Coach and facilitate business units in pursuing new opportunities Well connected corporate veterans with small staff of business building coaches and CEO imprimatur New businesses relatively close to business unit core or significant business unit process efficiencies STRATEGIC GOAL FUNCTION INPUTS OUTPUT Thank you