Salesperson Compensation and Incentives
Salesperson Compensation and Incentives
Salesperson Compensation and Incentives
Sales Contest Non-Financial Rewards Expense Accounts Making Compensation and Incentive Programs Work Deciding the Most Appropriate Mix
3 basic questions
Which method is most appropriate for what
kind of activity? What % of total should be incentive based? What is the suitable mix of financial and nonfinancial benefits?
Major components
Salary Incentives Commission Bonus Benefits
Proportion of Incentive Pay to Total Compensation Incentive Ceilings When a sale is a sale? Team versus Individual Incentives Frequency of Rewards
Contest Objectives
Complement compensation program Aimed to achieve extra sales
Contest Themes
Creative
Probability of Winning
3 approaches: Compete with themselves Compete with others Compete for group or individuals
Promotion Chances
Lack of promotion leads to de-motivation
Recognition Programs
Wall of Fame Newsletters etc.
Key Features
Performance based no subjectivity Balanced A ceremony should be involved The program must be in good taste Adequate publicity
sales person on various activities Determine what breakup is in the best interest of organization Motivate towards the gaps
time bound, achievable Not too many metrics Trend towards customer centric metrics and limitations Combination approach
Suitable Mix
Varies significantly Determine the gross amount of
compensation that is needed to attract and retain salesperson Depends on importance of aspect of selling Also depends on company size