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Questionnaire

Dear Sir/Madam, I am a student of MBA 3nd Semester of National Institute of Technology,Durgapur. I am consulting a survey as a part of my summer internship programme under Indian Oil Corporation Ltd. And my topic is An analysis of various welfare practices at IOCL and its impact on employee satisfaction. Therefore i kindly request you to provide me the following information. This information will be kept highly confidential and will be used only for my academic purpose. Yours Sincerely, (Hemanga Pathak) 1.Do you think,there has been a change in the process of welfare practices over the years? Please specify,1=yes, 2=No
a)Children Education Allowances b)House Rent Allowances/LPG connection on payment of security c)Transfer Benefits d)Leave Travel concession/Travelling Allowances e)Medical Facilities

2. Are you satisfied with the prevalent welfare facilities provided by Guwahati Refinery? Please specify,5=Highly Satisfied,4=Moderately satisfied,3=Neutral,2=Moderately dissatisfied,1=Highly Dissatisfied
a)Children Education Allowances b)House Rent Allowances/LPG connection on payment of security c)Transfer Benefits d)Leave Travel concession/Travelling Allowances e)Medical Facilities

Guidelines for answering question no. 4 to ques no. 10:-please put right symbol against the box which most appropriately reflects your view. 3.Do the benefits performing the job?
a) Always b)Sometimes c)Neutral d)Rarely e)Not at all

help

the

employees

get

motivated

in

4.Are the facilities provided to the employees utilized to the fullest?


a) Always b)Sometimes c)Neutral d)Rarely e)Not at all

5.Do you feel your life is secured after being working at IOCL?
a) Always b)Sometimes c)Neutral d)Rarely e)Not at all

6.Does the prevalent welfare practice influence your capacity to produce desired results in your job in your organization?
a) Highly agree b)Moderately agree c)Neutral d)Highly Disagree e)Moderately Disagree

7.Do you think that apart from prevalent welfare facilities,if better welfare facilities are provided it will lead to better performance of the employees?
a) Highly agree b)Moderately agree

c)Neutral d)Highly Disagree e)Moderately Disagree

8.What according to you are the obstacles disbursement of the allowances?


a) Delay in sanctioning b)Lengthy Procedure c)Unavailablity of concerned personnel d)Delay in form filling e)Incomplete application

Please specify (others):a)........................................................................................... b)........................................................................................... c)........................................................................................... d)........................................................................................... 9.Are you satisfied with the hygiene and safety measures in the housing quarters?
a) Highly satisfied b)Moderately satisfied c)Neutral d)Highly dissatisfied e)Moderately dissatisfied

10.If suppose you have to undergo treatment somewhere outside the city then are you satisfied with the procedure of getting the reference to your desired hospital?
a) Highly satisfied b)Moderately satisfied c)Neutral d)Highly dissatisfied e)Moderately dissatisfied

11.Are you satisfied with the benefits related to a transfer?


a) Highly satisfied b)Moderately satisfied

c)Neutral d)Highly dissatisfied e)Moderately dissatisfied

Personal Information:a)Please put right symbol in the appropriate box to provide the following information.
Age years) Group(in Below 24 years 25-30 years 30-35 years Above years 35

b)How many years IOCL,Guwahati?


2-3 years (in years)

you

have

been
7-10 years

working
Above years

at
10

4-6 years

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