Scribd Logo
Upload

Welcome to Scribd!

  • 310 views

    FSM Logistics

    Uploaded by

    Anu Suresh Babu
    Customer Service is an integral component of the Quote to Cash cycle. Tensoft(tm) Fabless Semiconductor Management (FSM) streamlines schedule management Sales order lines can be split to allow multiple shipments against each line. Full integration of schedule with planning and backlog management streamlines management processes.

    Copyright:

    Attribution Non-Commercial (BY-NC)
    Download as PDF, TXT or read online from Scribd

    FSM Logistics

    Uploaded by

    Anu Suresh Babu
    310 views2 pages
    Customer Service is an integral component of the Quote to Cash cycle. Tensoft(tm) Fabless Semiconductor Management (FSM) streamlines schedule management Sales order lines can be split to allow multiple shipments against each line. Full integration of schedule with planning and backlog management streamlines management processes.

    Original Title

    Fsm Logistics

    Copyright

    © Attribution Non-Commercial (BY-NC)

    Available Formats

    PDF, TXT or read online from Scribd

    Did you find this document useful?

    Is this content inappropriate?

    Customer Service is an integral component of the Quote to Cash cycle. Tensoft(tm) Fabless Semiconductor Management (FSM) streamlines schedule management Sales order lines can be split to allow multiple shipments against each line. Full integration of schedule with planning and backlog management streamlines management processes.

    Copyright:

    Attribution Non-Commercial (BY-NC)
    Download as PDF, TXT or read online from Scribd
    Download as pdf or txt
    310 views2 pages

    FSM Logistics

    Uploaded by

    Anu Suresh Babu
    Customer Service is an integral component of the Quote to Cash cycle. Tensoft(tm) Fabless Semiconductor Management (FSM) streamlines schedule management Sales order lines can be split to allow multiple shipments against each line. Full integration of schedule with planning and backlog management streamlines management processes.

    Copyright:

    Attribution Non-Commercial (BY-NC)
    Download as PDF, TXT or read online from Scribd
    Download as pdf or txt
    of 2

    Fabless Semiconductor Management

    Customer Service and Logistics


    All the tools a customer service manager needs to
    support customer orders, scheduling, shipping and drop shipment, documentation, and management metrics in a closed loop system fully integrated with invoicing and accounting. Customer service is an integral component of the Quote to Cash cycle.
    B E N E F I T S

    SOLUTIONS FOR THE FABLESS INDUSTRY

    Simplifies Date Tracking Dock date, required ship date, commit date, actual ship date, are all available, and a full history of changes to these dates is saved automatically. The integration of transit zones supports standard ship times by shipping method helping Customer Service deliver on time. Eases Schedule Management Sales order lines can be split to allow multiple shipments against each line supporting multiple commit dates. Full integration of schedule with planning and backlog management streamlines management processes. Delivers Key Information Booking, billing, backlog tracking and reporting dashboard from analytics module. Instant drilldown insight into changes. Streamlines Shipments Shipper portal supports outsourced logistics and drop shipment. Outsourced fulfillment shows workflow status, fully integrated with shipping documentation. Supports Real-time Updates and Actions Alerts update all process participants, enabling quick adjustments to customer and financial hold changes as well as changes to the shipment status and backlog.
    www.tensoft.com

    Scheduling Screen Manage customer dates and commitments with full integration to planning and logistics

    Request Shipment Screen (with workflow pop-up) Easily manage outsourced fulfillment and drop-shipping

    Shipping Detail Screen (showing lot assignment) Full integration with lot tracking and genealogy

    Tensoft
    Fabless Semiconductor Management (FSM) Industry-Specific Manufacturing, Supply Chain, and Logistics Management

    AVA I L A B L E W I T H :

    MICROSOFT DYNAMICS GP ADVANCED MICROSOFT DYNAMICS GP ESSENTIALS

    F E AT U R E S O V E R V I E W

    Booking, Billing, Backlog

    Backlog reporting and analysis, change history, dashboard presentation, detail drilldowns, dimensional analysis. Sales order line splits, dock date / required ship date analysis, shipping method decision support, and order change management impact on scheduling. Complete date change history. View future availability based on existing inventory, current and planned production orders, reduced by backlog as well as forecast. Date-based analysis by product. Supports dock picking based on scheduled date and shipping location, lot allocation, packing slip, review and sign-off. Drop shipment support, outsourced warehouse management support. Vendor portal, including: shipment request and request acknowledgement, pick pack and ship, streamlined outsourced process for commercial invoice and packing slip creation. Complete insight into workflow at outsourced site. Includes identification of returned items with full genealogy. Includes incoming receipt acknowledgement, tracking of transit time, and extended cycle count / physical inventory processes to maintain integrity between vendor systems and company inventory balance. Inquiries by lot, production attribute, customer and part. Complete transaction history by location, customer, site, transaction type, part number, lot and production attributes. Ability to extend the system with user-created reports. Closed loop process for sales orders to demand model/backlog, to material allocation, to shipment and to invoice. Integration with FSM Analytics Module provides detailed analysis for on-time delivery, extended dashboards and extended transit time analysis.

    Customer Order Scheduling

    Available to Promise

    Quick Shipment Screen

    Outsourced Fulfillment

    Returns Management Outsourced Warehousing Support

    Full Suite of Customer Service and Shipment Reports

    Standard Integration to Microsoft Dynamics GP Dashboard (with Analytics)

    2006, Tensoft, Inc. Tensoft is a registered trademark of Tensoft Inc. All other trademarks are the property of their respective holders. All rights reserved.

    2121-B Ringwood Ave. San Jose, CA 95131 (888) 450-4030 www.tensoft.com

    You might also like