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    Umesh Thakur

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    thebarbequrian

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    Umesh Thakur

    Uploaded by

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    7 views2 pages

    Umesh Thakur

    Uploaded by

    thebarbequrian

    Copyright:

    © All Rights Reserved
    Download as PDF, TXT or read online from Scribd
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    Thakurusingh24@gmail.

    com
    Thakur Umesh Singh +91-9581239143

    Objective
    An opportunity to work in a vibrant, exciting environment and create, analyze and maintain explanatory/
    predictive models of clinical behaviors using healthcare claim data that honest my skills and to
    contribute positively towards the growth and prosperity of the company.

    Experience

    KFintech Technologies Private Limited


    February 2023 – Till date

    KFintech Technologies Ltd is a technology-driven financial services platform. The company


    provides services and solutions to asset managers and corporate issuers across asset classes in
    India and provides several investor solutions including transaction origination and processing
    for mutual funds and private retirement schemes in Malaysia, the Philippines and Hong Kong.

    Executive Quality Assurance


    Responsibilities

    ➢ Conduct comprehensive audits of financial transactions and customer interactions to


    maintain and improve service quality.
    ➢ Collaborate with cross-functional teams to develop and implement quality improvement
    strategies.
    ➢ Analyze audit findings, identify trends, and provide actionable insights to management.
    ➢ Regularly review and update audit processes to align with industry standards and company
    policies.
    ➢ Documenting defects and recommendations for improvement.
    ➢ Generating daily updates to demonstrate the current status of portfolio holdings, including
    dividend status.
    ➢ Preparing standard and ad hoc reporting for external customer on tax filing
    ➢ Responding to customer queries on a daily basis
    ➢ During the course of normal day to day operation, be responsible for identifying any unusual
    or potentially suspicious transaction activity and must report and/or escalate in accordance
    with corporate policy and guidelines detailed in relevant operating procedures
    Optum Global Solutions (India) Pvt. Ltd. (United Health Group)
    October 2016– DECEMBER 2021

    Associate
    Key Responsibilities

    ➢ Responsible for Claims adjudication and processing of payments.


    ➢ Responsible for Cash Posting and Credit card posting.
    ➢ Sharing daily internal and quality scores along with the feedback
    ➢ Reviewed electronic claims and processes data as required into the claims system,
    ➢ Resolved computer generated correct conditions, and determined right payment.
    ➢ Escalate unresolved issues to management as required
    ➢ Analyze and identify trends and provides reports as necessary
    ➢ Ensure team has logical understanding of process and impact of transactions processed
    by them
    ➢ Conduct audits on a daily basis and provide feedback to reduce errors and improve
    processes and performance

    AWARDS

    Innovator Award- Bright Ideas for process improvement in both Production and Quality resulted in
    saving the Interest Claims of the project - Optum Global Solutions 2019

    Quality Expert- Won the best Mentor for leading the Team in achieving the Quality, production and
    clearing Aged Volumes/transactions/claims. -Optum Global Solutions -2020

    Technical Skills
    Microsoft Office | CPW (Claim Processing Workflow) | Microsoft Excel | PCOM

    Education
    Osmania University, Hyderabad — B.com in 2016

    Declaration
    I hereby declare that the above mentioned information is true to the best of my knowledge and can produce
    testimonials whenever asked for.

    (Thakur Umesh Singh)

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