MC-10211693-0001
MC-10211693-0001
MC-10211693-0001
: 19-NA-115
Service Bulletin Date: May, 2022
TECHNICAL
Subject: Rear Brake Squeal Noise
North America, N.A. Export Regions, Middle East, Australia, Europe, Russia, Israel,
Involved Region or Country
South Korea, Africa, Columbia, Chile and Peru.
Condition Some customers may comment on hearing a squeal noise coming from the rear brakes.
The cause of the condition may be the current material used on the rear disc brake
Cause
pad shim.
Note: The rear disc brake pads have been re-designed with new shim material, to
eliminate the squeal.
Correction
Replace the rear disc brake pads with new design pads listed in the Part Table below.
Refer to Rear Disc Brake Pads Replacement, in SI.
Parts Information
Causal Description Part Qty
Part Number
X PAD KIT-RR 84769879 1
DISC BRK
Warranty Information
Repairs made for the specific concern within this
bulletin may be covered under the vehicle’s New
Vehicle Limited Warranty “Bumper-to-Bumper” terms
(Canada Base Warranty). Refer to the Limited Warranty
and Owner Assistance Information Booklet for
“Bumper-to-Bumper” (Canada Base Warranty)
coverage information.
Note: For rotor refinish/replace, refer to SI Doc ID's #
2353544, Brake Rotor Thickness Measurement and #
4282333, Disc Brake Component Specifications.
Measurements are required on the repair order and in
the warranty claim submission for either operation.
Version 6
Modified Released August 14, 2019.
Revised January 17, 2020 — Added the 2020 Model Year and the Cadillac XT6.
Revised July 23, 2020 – Added Note to Warranty Information.
Revised December 18, 2020 – Converted Date Breakpoints to VIN Breakpoints.
Revised January 19, 2021 — Added 2020 Model Year to XT5 and Acadia.
Revised May 06, 2022 — Corrected Part number from 84757793 with the current part
number 84769879.
GM bulletins are intended for use by professional technicians, NOT a "do-it-yourselfer". They are written to inform these
technicians of conditions that may occur on some vehicles, or to provide information that could assist in the proper WE SUPPORT VOLUNTARY
service of a vehicle. Properly trained technicians have the equipment, tools, safety instructions, and know-how to do a
job properly and safely. If a condition is described, DO NOT assume that the bulletin applies to your vehicle, or that your TECHNICIAN
vehicle will have that condition. See your GM dealer for information on whether your vehicle may benefit from the CERTIFICATION
information.