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0:01:
Section one. You will hear a woman telephoning an advice office in a town called Burnside. First
you have some time to look at questions one to six. You will see that there is an example that
has been done for you on this occasion. Only the conversation relating to this will be played
First. Burnside advice office.

1:01:
Martin speaking. Oh, hello. Uh, my name's Janet. I'm moving to Burnside in May for a new job. I
don't know the town, so could you give me some advice please?

1:13:
Of course. I'll need to rent somewhere to live, which is the cheapest part of the town. Rents are
pretty high here, but they're generally lowest in the area west of the town center. The man says
that rents are lowest in the west of the town, so west has been written in the space. Now we
shall begin.

1:40:
You should answer the questions as you listen because you will not hear the recording a second
time. Listen carefully and answer questions one to six. Burnside advice office, Martin speaking.
Oh, hello. Uh, my name's Janet. I'm moving to Burnside in May for a new job. I don't know the
town, so could you give me some advice please?

2:09:
Of course. I'll need to rent somewhere to live, which is the cheapest part of the town. Rents are
pretty high here, but they're generally lowest in the area west of the town center. Okay.

2:24:
Ideally I'd like to rent a flat. Are there any cheap ones? Not really. I'm afraid unless you share.

2:32:
Oh, I don't particularly want to do that. Um, what about renting a studio? Yes, you can find
some fairly cheap ones. There's a converted school where you might be able to get one, though
they don't often become available, but there's a factory that's just been converted. Rents there
are low because it's on the edge of town and I think most of it is still available.
3:00:
Ooh, that'll suit me better. Where exactly is it? I'm looking at a street map on my tablet. The
district is called Hillbrow.

3:10:
About two miles from the center. Can you see a main road running East West called Dexter
Road. It's in a street that runs parallel with it called Valley Road. Um, oh yes, I found it.

3:29:
Uh, what about getting around? My job will be in the town center. I'll need to either walk or go
by bus. It's a long walk. It'd probably take you at least 40 minutes, but there are a couple of bus
routes in the area.

3:47:
The number 23 runs between the hospital, which is nearby and the town center and takes
about 15 minutes and the 79 starts in Dexter Road and goes to the football ground via the
center. Good. What's the area like? Are there many facilities?

4:10:
Let me think. It's quite a pleasant place. There's a park, several shops, a small supermarket,
some restaurants. There's also a cinema. There's just that one in Burnside and it has seven or
eight screens. Oh, and there's a primary school.

4:31:
It sounds Okay. Who should I contact about renting a place there? You'll need to get in touch
with the development company, which is called Klan's Development. That's spelled K-O-H-L-A-
N-S. Right before you hear the rest of the conversation, you have some time to look at questions
seven to 10. Now listen and answer questions seven to 10. Another thing I'd like to ask about, I
don't know anyone in the town though.

5:34:
Of course I'll have work colleagues. Have you any ideas for meeting people? There's Burnside
friends. That's a club which was set up so that Burnside people can get together and develop a
sense of community. It's for people of all ages from 18 upwards.
5:54:
It organizes regular weekly activities and extra events once or twice a month. What sort of thing
do they do? I've got their current program on the screen now. Let me see.

6:07:
The regular events include Tai Chi bridge, a tea dance. There isn't any singing is there? I'd love to
join a choir. Yes.

6:19:
A singing group rehearses once a week on Thursday at seven 30 and they take part in concerts
every few months. In fact, they sang in a concert with the local orchestra last Saturday evening.
Have you got any information about what sort of songs they do? I particularly enjoy musicals.

6:41:
You are in Luck. That's what they mostly sing though. They also sing classical pieces and folk
songs from different countries. Would you like the contact details of the organizer?

6:54:
Yes, please. Her name's Dawn Matthews and you can email her at info at Burnside Singers. All
one word co uk. There isn't a phone number though. Okay. I've also been thinking about taking
up pottery. The club doesn't have any classes in that does it? I'd be a complete beginner.

7:21:
Uh, according to the website, they'll arrange some classes if there's enough interest. Wonderful.
I'll look at the website. Well, thanks very much for all your help.

7:33:
It's been very useful. You are welcome. Goodbye. Bye. That is the end of section one.

7:43:
You now have half a minute to check your answers. Now turn to section two. Section two. You
will hear a radio program in which a woman called Tracy, who is a market manager in New
Zealand, talks about her work. First, you have some time to look at questions 11 to 16. Now
listen carefully and answer questions. 11 to 16.

9:35:
Have you ever thought of having your own stall in a market? Here in the studio we have Tracy
Cartwright, who's the manager of not one, but two of the city street markets. Tracy, what got
you interested in markets? Well, I've always liked them.

9:54:
When I was younger, I went traveling in Europe and Turkey and I went to lots of markets and
bizarres there and I loved the atmosphere. Then after I came back to New Zealand, I got married
and we bought a house near Mahana Market in the south of this city. My husband was working
in it and he actually designed the market's website in the evenings when the kids were in bed. I
used to do a bit of sewing and knitting clothes and things. I designed myself and a friend of
mine who had a stall at the market offered to display some of them into my amazement. The
customers loved them. Then I saw in the paper that they were looking for a new market
manager and I thought I'd apply.

10:41:
In fact, the market was having some financial problems and it was looking as if it might have to
close down. The two previous managers had shared the job, but they'd both had to leave at the
same time for different reasons. I'd worked in merchandising before, so I had the right sort of
experience. I was delighted when I got the job, but I realized I needed to find a new focus for
the market. It had been selling all sorts of things, household goods and clothing and produce
from the area like apples and grapes and tomatoes and so on.

11:18:
But to attract the tourists, I decided it'd be better to specialize in things like pottery and jewelry
made by the people in the region. One innovation I've made is to have entertainers. We're open
to all individuals and groups who want to showcase their talent for an hour or two. We've had
singers, clowns, comedians, all sorts, so get in touch if you're interested in performing. Who
knows?

11:47:
It could lead to fame and fortune and you've now set up a second market <laugh>. That's right. I
realized that quite a few of the people who had stalls at the market were actually based in the
north of the city and they said they thought there'd be plenty of customers interested in buying
their wares up there as well, and of course it'd mean less traveling for them. So I contacted the
local authorities and they were very helpful and we had the new market set up within six
months. We've also recently started a kids market in cooperation with the local primary school.
That's just once a month. The children bring along their old toys and books and even clothes
they've grown out of and they sell them to the public and get to keep the money they make.

12:36:
It really teaches them about how money works. Before you hear the rest of the talk, you have
some time to look at questions 17 to 20. Now listen and answer questions. 17 to 20, all the
same.

13:17:
Being a market manager can be a tough job. I need to be there in very good time in the
morning, even before the stall holders and I don't get home until late, so that can be quite a
challenge and there's a lot of paperwork and planning, especially if I want to make any changes
to the way the market works. I'm quite well organized though, so I don't mind that, but I do get
fit up with having to make sure all the stall holders keep to the rules that the council impose on
us. I'd thought I might have problems if there were disagreements between stall holders, but in
fact that hasn't ever happened. And what advice would you give to someone wanting to have a
stall in a market? It doesn't really matter if you start off with a specialized market or in a more
general one, but you must have a really attractive setup that's essential and make sure your
display stands out. Once you've established that, you needn't make many changes to it, people
will recognize you and the source of things you display and make sure your prices are
appropriate.

14:27:
You need to do some research there before you start. You might find things don't sell all that
quickly at the beginning, but it's important not to give up. Some people might look and go away,
but then come back later. That is the end of section two. You now have half a minute to check
your answers. Now turn to section three.