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    Pages From Collins English For Business Speaking

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    Oliver Klime
    1. The document provides tips for starting small talk conversations, including commenting on ordinary things with interest, matching your partner's mood, asking where they come from and adding details about the place, and asking about their job while providing a small interesting detail. 2. It then provides examples of conversations between people at a conference, some that successfully apply the tips and some that do not. 3. The final section provides prompts and exercises for practicing starting conversations, including responding to questions, imagining a conversation at a training course, and reading a sample dialogue aloud.

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    Pages From Collins English For Business Speaking

    Uploaded by

    Oliver Klime
    346 views4 pages
    1. The document provides tips for starting small talk conversations, including commenting on ordinary things with interest, matching your partner's mood, asking where they come from and adding details about the place, and asking about their job while providing a small interesting detail. 2. It then provides examples of conversations between people at a conference, some that successfully apply the tips and some that do not. 3. The final section provides prompts and exercises for practicing starting conversations, including responding to questions, imagining a conversation at a training course, and reading a sample dialogue aloud.

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    Pages from Collins English for Business Speaking

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    1. The document provides tips for starting small talk conversations, including commenting on ordinary things with interest, matching your partner's mood, asking where they come from and adding details about the place, and asking about their job while providing a small interesting detail. 2. It then provides examples of conversations between people at a conference, some that successfully apply the tips and some that do not. 3. The final section provides prompts and exercises for practicing starting conversations, including responding to questions, imagining a conversation at a training course, and reading a sample dialogue aloud.

    Copyright:

    © All Rights Reserved
    Download as PDF, TXT or read online from Scribd
    Download as pdf or txt
    346 views4 pages

    Pages From Collins English For Business Speaking

    Uploaded by

    Oliver Klime
    1. The document provides tips for starting small talk conversations, including commenting on ordinary things with interest, matching your partner's mood, asking where they come from and adding details about the place, and asking about their job while providing a small interesting detail. 2. It then provides examples of conversations between people at a conference, some that successfully apply the tips and some that do not. 3. The final section provides prompts and exercises for practicing starting conversations, including responding to questions, imagining a conversation at a training course, and reading a sample dialogue aloud.

    Copyright:

    © All Rights Reserved
    Download as PDF, TXT or read online from Scribd
    Download as pdf or txt
    of 4

    1 Starting a conversation

    Where do you come from then?

    USEFUL TIPS

    • Successful small talk is not about saying brilliant things. It's about commenting on and asking about ordinary
    things with conviction, interest, and enthusiasm.
    • Match the mood of your conversation partner. If they are smiling and cheerful, be ready to laugh. If they
    seem serious, be serious too.
    • Ask where your partner comes from and, when somebody asks you the same thing, be ready to add
    something interesting about the place.
    • Ask what your partner does and, when you're asked the same question, don't only give a title. Add a small
    piece of interesting or amusing information about the job or responsibility.

    Conversations
    О Listen to extracts from fo u r conversations heard at a conference in M arseilles.
    01
    1
    A: That was really interesting what the last speaker said about opening bank accounts in the
    Cayman Islands.
    B: Yes, it was. So, what do you do exactly?
    A: I'm an auditor, a forensic auditor.
    B: Ah, urn, you're a forensic, urn, auditor?
    A: Yes, that's right.
    B: Right, oh. I see. Look at the time! I must get to the next presentation...

    2
    C: Mmm, lovely coffee! I needed that. I just flew in from London very early this morning.
    How did you get here?
    D: I came on the TGV train from Paris.
    C: Really? I've never been on the TGV. How long did that take?
    D: Oh, about four hours. But I was able to have breakfast and do some reading.
    C: That sounds nice. I must try it sometime. Marseilles's really beautiful, isn't it?
    D: Yes, it is. Have you been here before? If you haven't, you must...

    3
    E: ...I'm certainly looking forward to the dinner this evening.
    F: I am too. Especially the fish. We don't have much fish where I live.

    Speaking
    UNIT 1 |Starting a conversation

    E: Really? Where do you come from then?


    F: Garmisch-Partenkirchen. It's in the mountains just near Munich. What about you?
    E: I'm from Cork in Ireland. The high street is supposed to have more pubs than any other town inIreland.
    F: Really? I'm going there on a business trip soon to visit the Apple factory. I must see if I can find time
    to visit some...

    4
    G: ...and then I went jogging early this morning along by the sea. Fantastic sunrise coming up over the sea.
    H: Really? Sunrise, you say?
    G: Yes, amazing! Do you like jogging? You should try it, you know. It makes you feel really great all day
    long. Just set the alarm for 5.30, jump out of bed and after you've been running for about an hour or
    so, go back, have a shower and —
    H: Sorry, but do you know where I can smoke? I think I want a cigarette before the next
    presentation. Ah, that way? Thanks.

    Understanding

    Look again at the conversation strategies outlined in Useful tips.


    Match the conversations to the strategies they illustrate successfully
    or unsuccessfully.
    Conversation 1: A Talk about ordinary things with conviction
    and enthusiasm.
    Conversation 2: В Match your mood to that of the speaker.

    Conversation 3: С W hen saying where you come from, add


    something interesting about the place.
    Conversation 4: D W hen saying what your job is, add a small
    piece of inform ation about it as well.

    Saying it accurately

    Q Com plete the sentences w ith w ords from the box.

    lo o kin g from lo n g been do m eans get lo ve ly com e isn't

    1 Have y o u ........................ here before?


    2 M m m ,...................... coffee! I needed that.
    3 How did y o u ...................... here?
    4 H o w ........................ did that take?
    5 I'm a forensic auditor, w h ic h that I help banks make sure
    none of their staff are doing anything illegal.
    6 I'm ce rta in ly ...................... forw ard to dinner.
    7 I'm Athens. It's a great place to live.

    Section 1: Networking
    8 Marseilles's really b e a u tifu l,........................ it?
    9 So, w hat do y o u ........................ exactly?
    10 Where do y o u ........................from then?

    Q A le x and Sophia are atten ding a presentation in N ew York. W hile w aitin g


    fo r the speaker, they start up a conversation. Reorder their d ialo gu e so
    that it m akes sense.
    Alex: No, it's my first trip.
    Sophia: I'm a forensic auditor, which means that I help hedge funds
    and banks make sure none of their staff are doing anything
    illegal.
    1 ] Alex: It's a beautiful day today, isn't it?
    Alex: Really? And do you often find any illegal activities?
    Sophia: Absolutely, I love New York in the spring. Have you been
    here before?
    Sophia: More than you m ight expect! Anyway, we'd better get
    back to the presentation.
    Alex: I'm from Athens. It's a great place to live. W hat do you do?
    Sophia: Oh, you must visit the Guggenheim Museum and the
    Empire State Building. Where do you come from?

    О 11 Listen to the audio CD to check yo u r answ ers.


    02

    Q Com plete the conversation w ith an appropriate question or phrase from


    Saying it accurately 1.
    Jon: This hotel is w onderfully designed, (1)..........................................?
    Marco: Yes, I love modern architecture. (2)......................................... ?
    J: I'm from Dubai, home of the world's tallest building, the Burj
    Khalifa. And you?
    M: I live in Como on the Italian lakes.
    J: I've been there on holiday. It's beautiful. (3)....................................?
    M: I took the train from Milan.
    J: (4)..........................................?
    M: About four hours. It gave me a chance to catch up on some sleep!
    J: (5)..........................................?
    M: I run a small restaurant. You'll have to stop by if you come to
    Como again! W hat about you?
    J: I'm an interior designer. I mainly design the insides of shops and
    hotels.
    M: Well, you can definitely stop by then and give me your opinion
    on my restaurant!

    6 Speaking
    UNIT 1 | Starting a conversation

    Saying it clearly

    О и Listen to these tw o questions.


    03 Note how the words in bold are connected to create new sounds.
    1 So, w hat do you do exactly?
    2 How did you get here?

    Listen again to the tw o sentences and repeat them .

    Saying it appropriately

    О Q W hen starting a conversation, it is im portant to sound frie n d ly and


    enthusiastic. Listen to the speakers and decide w h ether they sound
    friend ly or unfriendly.
    1 W hat do you do? friendly unfriendly
    2 Where are you from? friendly unfriendly
    3 How did you get here? friendly unfriendly
    4 Have you been here before? friendly unfriendly
    5 Paris is great, isn't it? friendly unfriendly

    G 0 Listen again to the sentences, now said in a friendly tone, and repeat them.

    Get speaking

    О о You are atten ding the conference in M arseilles w ith the speakers from
    об the d ialo gu es at the b egin n in g o f this unit. Play the audio CD to listen to
    questions that your fellow delegates ask. W hen you hear the beep, respond
    w ith a suitable answ er. Rem em ber to fo llo w the strategies in Useful tips.
    Cue So, what do you do exactly?
    Example I'm a journalist. I specialize in writing stories about
    economics and finance.

    Q Im agine you are attending a training course at a beautiful chateau in France


    and you m eet another attendee over lunch. W rite a d ialo gu e sim ilar to
    those in Saying it accurately 3 and 4, sh o w in g h ow you m igh t start up a
    conversation. Follow the example of the first question, already done for you.
    You: Th/s chateau is beautiful, is n ’t it?
    Attendee: :....................................................

    Read the d ia lo gu e aloud. If possible, record it fo r review.

    Section 1: Networking

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