Interactive Display

User Manual
WA65C WA75C WA86C

The color and the appearance may differ depending on the product, and the content in the
manual is subject to change without prior notice to improve the performance.
Recommended hours of use per day of this product is under 16 hours. If the product is used
for longer than 16 hours a day, the warranty may be void.

© Samsung
Samsung owns the copyright for this manual. Use or reproduction of this manual in parts or entirety without the authorization of Samsung is prohibited.
Trademarks other than Samsung are property of their respective owners.
Table of contents
Before using the product Writing SETTINGS
Safety precautions 4 Note - Entry 20 System Settings 32
Safety symbols 4
Write 20 Wireless & Network 33
Storage 5
UI Elements 21 Wi-Fi 33
Electricity and safety 5
Write 22 Ethernet 34
Installation 5
Extension function of the pen 22 Hotspot 34
Operation 6
Erasing 22 Bluetooth 35
Precautions for use 8 VPN 35
Note Menu 23
Samba Service 36
Settings 24
Note Functions 25 Personal 36
Preparations Palette 30
Wallpaper 37
Screen Saver 38
Checking the components 9 UI Elements 31
Swipe up options at the bottom 38
Parts 10 Multi-Window Mode 39

Ports 11 Input & Output 40

Sound Output Settings 40
Before installing the product (Installation Input Naming Settings 41
guide) 13
HDMI OUT Format 41
Installing the Wi-Fi module (Model: SI07B) 14
Application 42
Installing the wall mount 14
System 43
Using the wall mount kit 14
Date & Time 43
Wall mount kit specifications (VESA) 15
Language & Keyboard 44
Connecting to a network 16 Region 44
Network settings (Wired) 16 Storage 45
Network settings (Wireless) 18 System Update 46
Eye Protection Mode and Automatic 46
Backlight 46
Pixel Shift 47

2
Table of contents
Lock Screen 47 Appendix
Email Account 48
Start up & Shut down 48 Responsibility for the pay service (Cost to
customers) 67
Security 50
Not a product defect 67
Administrator 51 A product damage caused by customer’s
Wake On Lan 52 fault 67
HDMI CEC 52 Others 67
USB Clone 52
Prevention of afterimage burn-in 68
Default Start up Item 53
What is afterimage burn-in? 68
Kiosk Mode 53
Recommended prevention practices 68
Auto Remove Files 54
Security lock 54 HDMI License notice 68

About 55 Low Blue Light 69

OSD Menu 55 ENERGY STAR 69

Home screen 56
Display 56
Audio 57

Troubleshooting guide
Problems and solutions 58

Specifications
General 64

Preset timing modes 66

3
Chapter 01
Before using the product

Safety precautions CAUTION

RISK OF ELECTRIC SHOCK. DO NOT OPEN.
The following safety instructions are to ensure your personal safety and prevent property CAUTION: TO REDUCE THE RISK OF ELECTRIC SHOCK, DO NOT REMOVE COVER (OR BACK).
damage. Please read the following to ensure the proper use of the product. THERE ARE NO USER SERVICEABLE PARTS INSIDE. REFER ALL SERVICING TO QUALIFIED
PERSONNEL.

Safety symbols This symbol indicates that high

voltage is present inside. It is
AC voltage: Rated voltage marked
dangerous to make any kind of
Symbol Name Meaning with this symbol is AC voltage.
contact with any internal part of
Warning A serious or fatal injury may result if instructions are not followed. this product.
This symbol indicates that this
Personal injury or damage to properties may result if instructions
Caution product has included important DC voltage: Rated voltage marked
are not followed.
literature concerning operation with this symbol is DC voltage.
Prohibition Do NOT attempt. and maintenance.
Class II product: This symbol
Instruction Follow directions.
indicates that a safety connection
Caution. Consult instructions
to electrical earth (ground) is
for use: This symbol instructs
not required. If this symbol is not
the user to consult the user
present on a product with a mains
manual for further safety related
lead, the product MUST have a
information.
reliable connection to protective
earth (ground).

4
Storage Caution

Due to the characteristics of high-glossy products, using a UV humidifier nearby may create Do not disconnect the power cord while the product is being used.
white-colored stains on the product. The product may become damaged by an electric shock.
" Contact Customer Service Center if the inside of the product needs cleaning (service fee
Only use the power cord provided with your product by Samsung. Do not use the
will be charged).
power cord with other products.
A fire or electric shock may result.
Electricity and safety Keep the power socket where the power cord is connected unobstructed.
The power cord must be disconnected to cut off power to the product when an
Warning
issue occurs.
Do not use a damaged power cord or plug, or a loose power socket.
Hold the plug when disconnecting the power cord from the power socket.
An electric shock or fire may result.
An electric shock or fire may result.
Do not use multiple products with a single power socket.
Overheated power sockets may cause a fire.
Installation
Do not touch the power plug with wet hands. Otherwise, an electric shock may
result. Warning
Do not bend or pull the power cord with force. Be careful not to leave the power DO NOT PLACE CANDLES, INSECT REPELLANTS OR CIGARETTES ON TOP OF THE
cord under a heavy object. PRODUCT. DO NOT INSTALL THE PRODUCT NEAR HEAT SOURCES.
Damage to the cord may result in a fire or electric shock. A fire may result.
Do not place the power cord or product near heat sources. Do not install the product in poorly ventilated spaces such as a bookcase or closet.
A fire or electric shock may result. An increased internal temperature may cause a fire.
Insert the power plug all the way in so it is not loose. Do not install the product on an unstable or vibrating surface (insecure shelf,
An unsecure connection may cause a fire. sloped surface, etc.)

Connect the power plug to a grounded power socket (type 1 insulated devices • The product may fall and become damaged and/or cause an injury.
only). • Using the product in an area with excess vibration may damage the product or
An electric shock or injury may result. cause a fire.

Clean any dust around the pins of the power plug or the power socket with a dry Do not expose the product to direct sunlight, heat, or a hot object such as a stove.
cloth. The product lifespan may be reduced or a fire may result.
A fire may result.

5
 Do not install the product within the reach of young children.
Operation
• The product may fall and injure children.
• As the front is heavy, install the product on a flat and stable surface. Warning
Edible oil, such as soybean oil, can damage or deform the product. Do not install There is a high voltage inside the product. Never disassemble, repair or modify the
the product in a kitchen or near a kitchen counter. product yourself.
Have a technician install the wall-mount hanger. • A fire or electric shock may result.
• Installation by an unqualified person can result in an injury. • Contact Samsung Customer Service Center for repairs.
• Only use approved cabinets. Do not let children hang from the product or climb on top of it.
Install the product at least 10 cm away from the wall to allow ventilation. Children may become injured or seriously harmed.
An increased internal temperature may cause a fire. If the product is dropped or the outer case is damaged, turn off the power switch
Keep the plastic packaging out of the reach of children. and disconnect the power cord. Then contact Samsung Customer Service Center.

Children may suffocate. Continued use can result in a fire or electric shock.

Do not install the product in a vehicle or a place exposed to dust, moisture (water Do not leave heavy objects or items that children like (toys, sweets, etc.) on top of
drips, etc.), oil, or smoke. the product.

A fire or electric shock may result. The product or heavy objects may fall as children try to reach for the toys or sweets
resulting in a serious injury.
Caution Do not move the product by pulling the power cord or any cable.
Do not set down the product on its front. Product failure, an electric shock or fire may result from a damaged cable.
The screen may become damaged. Do not lift or move the product by pulling the power cord or any cable.
Do not drop the product while moving. Product failure, an electric shock or fire may result from a damaged cable.
Product failure or personal injury may result. Ensure the vents are not blocked by tablecloths or curtains.
Set down the product gently. An increased internal temperature may cause a fire.
Product failure or personal injury may result. Do not insert metallic objects (chopsticks, coins, hairpins, etc) or objects that burn
Installing the product in an unusual place (a place exposed to a lot of fine dust, easily (paper, matches, etc) into the product (via the vent or input/output ports,
chemical substances, extreme temperatures or a significant presence of moisture, etc).
or a place where the product will operate continuously for an extended period of • Be sure to power off the product and disconnect the power cord when water
time) may seriously affect its performance. or other foreign substances have entered the product. Then contact Samsung
Be sure to consult Samsung Customer Service Center if you want to install the Customer Service Center.
product at such a place. • Product failure, an electric shock or fire may result.

6
 Do not place objects containing liquid (vases, pots, bottles, etc) or metallic objects Do not place heavy objects on the product.
on top of the product. Product failure or personal injury may result.
• Be sure to power off the product and disconnect the power cord when water
Leaving the screen fixed on a stationary image for an extended period of time may
or other foreign substances have entered the product. Then contact Samsung
cause afterimage burn-in or defective pixels.
Customer Service Center.
Activate power-saving mode or a moving-picture screen saver if you will not be
• Product failure, an electric shock or fire may result.
using the product for an extended period of time.
Before moving the product, turn off the power switch and disconnect the power
Disconnect the power cord from the power socket if you do not plan on using the
cable and all other connected cables.
product for an extended period of time (vacation, etc).
Damage to the cord may result in a fire or electric shock.
Dust accumulation combined with heat can cause a fire, electric shock or electric
If the product generates abnormal sounds, a burning smell or smoke, disconnect leakage.
the power cord immediately and contact Samsung Customer Service Center.
Use the product at the recommended resolution and frequency.
An electric shock or fire may result.
Your eyesight may deteriorate.
During a lightning or thunderstorm, power off the product and remove the power
Looking at the screen too close for an extended period of time can deteriorate your
cable.
eyesight.
A fire or electric shock may result.
Rest your eyes for more than 5 minutes for every 1 hour of product use.
Do not drop objects on the product or apply impact.
Eye fatigue will be relieved.
A fire or electric shock may result.
Store small accessories out of the reach of children.
If a gas leakage is found, do not touch the product or power plug. Also, ventilate
the area immediately.
Sparks can cause an explosion or fire.

Do not use or keep combustible spray or an inflammable substance near the

product.
An explosion or fire may result.

Caution
Do not use humidifiers or stoves around the product.
A fire or electric shock may result.

Do not touch the screen when the product has been turned on for an extended
period of time as it will become hot.

7
Precautions for use
Be careful that if you use the supplied pen with a load exceeding 2.5 kg, scratches may occur
on the protective glass.
If you use a ballpoint pen other than the supplied pen, be careful that the screen may be
stained with ink or damaged.
Do not use a dirty brush to avoid screen damage.
" We recommend that you use the supplied pen. Do not use sharp, pointed objects other
than the pen.
" If dust or dirt from the supplied pen remains on the protective glass, clean it referring to
the instructions below.

Cleaning the exterior and display

Wipe the surface with a slightly wet, soft cloth, and then wipe with a dry cloth.

1 2 3

8
Chapter 02
Preparations

Checking the components

$ Contact the vendor where you

purchased the product if any
components are missing. Quick Setup Guide Warranty card Regulatory guide
(Not available in some locations)
$ The appearance of the
components may differ from the
images shown.

$ Refer to the installation guide

for the WAC stand or wall mount
(available for optional purchase).
Waste Electical & Electronic Power cord USB cable

Touch pen x 2 HDMI cable Remote Control

(batteries x 2 included)

WiFi dongle

9
Parts " The color and shape of parts may differ from what is shown. Specifications are subject to change without
notice to improve quality.

Parts Description

WA65C/WA75C/WA86C Speaker Speaker output

The pen is magnetic. Keep it by attaching to the marked location.
Power button & Press the button to turn on the product and press and hold the button to turn off the
indicator product.
" The power indicator turns white when the product is turned on.
" The power indicator turns red when the product is turned off.
In writing mode, lightly press the Power button to switch to the screen saver mode.
In case the PIP screen is in Full Screen mode, press the Power button to display the
adjustment menu. Press again to hide.
Light sensor The light sensor is used to detect ambient light for the Brightness Optimisation
function.
• You can turn on or off the Brightness optimization function at Menu → SETTINGS
Speaker → System → Advanced Settings → Brightness Optimisation.
IR receive Remote infrared receiver
OPS case (Sold Connect the OPS case to the product and insert the standard OPS module into the
separately) case. You can purchase the OPS case and module separately.
Before inserting the OPS module, make sure to remove the power cable from
the product to completely cut off the power supply.
" OPS refers to the Intel Open Pluggable Specification.
" OPS power supply: 18V/3.5A

Power button & indicator IR receive Light sensor

10
Ports " The color and shape of parts may differ from what is shown. Specifications are subject to change without
notice to improve quality.

Ports Description

WA65C/WA75C/WA86C You can connect a device using a USB-C cable.

• USB-C connection allows video output and touch-based control of the device.
Front " You must use a USB-C cable with DP ALT Mode support for video transmission.
" Use a USB-C cable that is 1 m or shorter in length.
" Charging is supported up to 65 W. Charging with USB-C cable is only available
when the product is on.
HDMI 3 An HDMI port for displaying input from an external source.
TOUCH Allows touch-based control of the PC screen connected through the HDMI3 port ‍ .
Use the supplied USB cable to connect between the TOUCH ‍ port on the front of the
product and the PC.
Connect to a USB memory device.
" The USB ports on the product provide a maximum constant current of 1.0 A. If the
maximum value is exceeded, USB ports may not work.
Connect to a USB memory device.
" The USB ports on the product provide a maximum constant current of 1.0 A. If the
maximum value is exceeded, USB ports may not work.

11
WA65C/WA75C/WA86C " The color and shape of parts may differ from what is shown. Specifications are subject to change without
notice to improve quality.

Rear Ports Description

RS232C Serial Interface for debug only.
LAN Connects to a network using a LAN cable. (1000 Mbps)
RS232C
Below port: Connect RJ45 output terminal
Above port: Connect RJ45 input terminal
LAN
Connect to a USB memory device.
" The USB ports on the product accept a maximum constant current of 1.0 A. If the
TOUCH 1 maximum value is exceeded, USB ports may not work.
Connect to a USB memory device.
" The USB ports on the product accept a maximum constant current of 1.0 A. If the
1
maximum value is exceeded, USB ports may not work.
TOUCH ( )1 Allows touch-based control of the PC screen connected through the HDMI1 ‍ port.
Use the supplied USB cable to connect between the TOUCH port on the rear of the
product and the PC.
SERVICE
HDMI ‍( )1 Connects to a source device using a HDMI cable.
HDMI ‍( )2 Connects to a source device using a HDMI cable.
HDMI ‍ Connects to a sink device using a HDMI cable.
SERVICE Used for updating OS Firmware
Optical audio port for multichannel audio.
Audio output to the external speaker.
Microphone audio input.
PC VGA input port.
Power interface

12
Before installing the product (Installation Installation on an indented wall
A Minimum 30 mm
guide) B Minimum 25 mm
B
C Ambient temperature: 35 °C or less
This product can be wall-mounted. The wall mount are available for optional purchase.
" When installing the product on an indented wall, allow at least the space
specified above between the product and wall for ventilation and ensure
WA65C/WA75C/WA86C that the ambient temperature is kept below 35 °C.
A

Ventilation
" Contact Samsung Customer Service Center for further details.
B
Installation on a perpendicular wall C

A Minimum 30 mm
B Ambient temperature: 35 °C or less

13
Installing the Wi-Fi dongle (Model: SI07B) Installing the wall mount
Warning: Disconnect the product’s power cord before the installation. " This product can be wall-mounted. The wall mount are available for optional purchase.

1 Remove the Wi-Fi slot’s cover.

Using the wall mount kit
• The wall mount kit allows you to mount the product on the wall.
• For detailed information on installing the wall mount, see the instructions provided with
the wall mount.
• We recommend you contact a technician for assistance when installing the wall mount
bracket.
2 Fully insert the Wi-Fi dongle into the slot.
• Samsung is not responsible for any damage to the product or injury to yourself or others
if you select to install the wall mount on your own.

• The Wi-Fi dongle only works when it is properly inserted into the designated slot in the
product. Wall mount Product
bracket

14
Wall mount kit specifications (VESA) • Samsung wall mount kits contain a detailed installation manual and all parts necessary for assembly are
provided.
" Install your wall mount on a solid wall perpendicular to the floor. To • Do not use screws that are longer than the standard length or do not comply with the VESA standard screw
install the product on the other wall area, contact the nearest agency. specifications. Screws that are too long may cause damage to the inside of the product.
If you install the product on a slanted wall, it may fall and result in • For wall mounts that do not comply with the VESA standard screw specifications, the length of the screws
severe personal injury. may differ depending on the wall mount specifications.
• Do not fasten the screws too firmly. This may damage the product or cause the product to fall, leading to
personal injury. Samsung is not liable for these kinds of accidents.
• Samsung is not liable for product damage or personal injury when a non-VESA or non-specified wall mount is
A A used or the consumer fails to follow the product installation instructions.
• Always have at least two people mount the product on a wall.
B • Standard dimensions for wall mount kits are shown in the table below.

VESA screw hole specs (A x B) in

Model name C (mm) Standard screw Quantity
millimetres
WA65C 600 x 400 28.3 - 30.3 M8 4
WA75C 800 x 400 28.3 - 30.3
WA86C 800 x 600 28.3 - 30.3

" Do not install your Wall Mount Kit while your product is turned on. It may result in personal injury due to
electric shock.
Product

C C C C
Wall mount bracket

15
Connecting to a network • Depending on how your network is configured, you may be able to attach your product to
your LAN by connecting the LAN port on the back of your product directly to a network
wall outlet using a LAN cable.
" Connecting parts may differ in different products.
See the diagram below. Note that the wall outlet is attached to a modem or router
elsewhere in your house.
Network settings (Wired) The modem port on the LAN
wall
Connecting to a wired network LAN

There are three ways to attach your product to your LAN using cable.
• You can attach your product to your LAN by connecting the LAN port on the back of your
product to an external modem using a LAN cable. See the diagram below.
LAN cable
LAN
The modem port on the
wall If you have a Dynamic Network, you should use an ADSL modem or router that supports
External modem (ADSL/VDSL) LAN the Dynamic Host Configuration Protocol (DHCP). Modems and routers that support DHCP
automatically provide the IP address, subnet mask, gateway, and DNS values your product
needs to access the Internet so you do not have to enter them manually. Most home
networks are Dynamic Networks.
Some networks require a Static IP address. If your network requires a Static IP address, you
Modem cable LAN cable
must enter the IP address, subnet mask, gateway, and DNS values manually on your product
• You can attach your product to your LAN by connecting the LAN port on the back of your Cable Setup Screen when you set up the network connection. To get the IP address, subnet
product to an IP sharer which is connected to an external modem. Use LAN cable for the mask, gateway, and DNS values, contact your Internet Service Provider (ISP).
connection. See the diagram below. If you have a Windows computer, you can also get these values through your computer.
" You can use ADSL modems that support DHCP if your network requires a Static IP
The modem port on the LAN
address.
wall External modem Router
(ADSL/VDSL) (having DHCP server) LAN " ADSL modems that support DHCP also let you use Static IP addresses.

Modem cable LAN cable LAN cable

16
Set the network connection to use Internet services such as perform software upgrades. How to set up manually

Automatic Open Network Settings (Wired) 1 Set Network Type to Wired from the Open Network Settings page.

Connect to the network using a LAN cable. 2 The network connection screen appears, and the verification process starts.
Make sure a LAN cable is connected first. 3 Select Cancel while network connections are being attempted. This will stop the
connection.
How to set up automatically
4 Select IP Settings on network connection screen. The IP Settings screen appears.
1 Set Network Type to Wired from the Open Network Settings page. 5 Select the field at the top and then set IP setting to Enter manually.
2 The network connection screen appears, and the verification process starts. " Setting IP setting to Enter manually automatically changes DNS setting to Enter
manually.
3 When the connection has been verified, the OK button appears on the bottom of the
screen. 6 Enter the IP Address, Subnet mask, Gateway, and DNS Server values manually.
4 Tap OK. 7 When done, select OK at the bottom of the page. The network test screen appears and
" If the connection process fails, check the LAN port connection. the verification process starts.
" If the automatic process cannot find the network connection values or if you want to 8 When the connection has been verified, the OK button appears on the bottom of the
set the connection manually, go to the next section, “Manual Open Network Settings screen.
(Wired)”.
9 Tap OK to complete the setting.
Manual Open Network Settings (Wired)
Offices may use static IP addresses.
If this is the case, ask the network administrator for the IP address, subnet mask, gateway
and DNS server address. Enter these values manually.

Getting the network connection values

To view the Network connection values on most Windows computers, follow these steps.

1 Right click the Network icon on the bottom right of the screen.
2 In the pop-up menu that appears, click Status.
3 On the dialog that appears, click the Support tab.
4 On the Support tab, click the Details button. The Network connection values are
displayed.

17
Network settings (Wireless) Automatic network setup (Wireless)
Most wireless networks have an optional security system that requires devices that access
Connecting to a wireless network the network to transmit an encrypted security code called an Access or Security Key. The
Security Key is based on a Pass Phrase, typically a word or a series of letters and numbers of a
specified length you were asked to enter when you set up security for your wireless network.
Wireless IP sharer If you use this method of setting up the network connection, and have a Security Key for your
(router having DHCP server)
wireless network, you will have to enter the Pass Phrase during the automatic or manual
The LAN port on the wall setup process.

How to set up automatically

1 Set Network Type to Wireless from the Open Network Settings page.
LAN cable 2 The product searches for available wireless networks. When done, it displays a list of the
available networks.
Samsung recommends using IEEE 802.11n. When you play video over a network connection,
3 In the list of networks, select a network.
the video may not play smoothly.
" If the desired wireless router does not appear, select Refresh to search again.
" Select a channel for the wireless IP sharer that is not currently being used. If the channel
" If the router cannot be found after retrying, select Add Network.
set for the wireless IP sharer is currently being used by another device nearby, this will
result in interference and communication failure. 4 If you selected a password-protected network, enter the password, and tap Go.
" Your product supports only the following wireless network security protocols. " You may skip this step if you selected an open network.
If you select the Pure High-throughput (Greenfield) 802.11n mode and the encryption
5 The network connection screen appears, and the verification process starts.
type is set to WEP, TKIP or TKIP AES (WPS2Mixed) on your AP or wireless router, Samsung
products will not support a connection in compliance with new Wi-Fi certification 6 When the connection has been verified, the OK button appears on the bottom of the
specifications. screen.
" If your wireless router supports WPS (Wi-Fi Protected Setup), you can connect to the 7 Tap OK.
network via PBC (Push Button Configuration) or PIN (Personal Identification Number).
WPS will automatically configure the SSID and WPA key in either mode. Manual network setup (Wireless)
" Connection methods: You can setup the wireless network connection in three ways. Auto
Offices may use static IP addresses.
Setup (Using the Auto Network Search function), Manual Setup, Use WPS
If this is the case, ask the network administrator for the IP address, subnet mask, gateway
" This product supports Enterprise WPA2 (TLS/TTLS/PEAP).
and DNS server address. Enter these values manually.

Getting the network connection values

To view the network connection values on most Windows computers, follow these steps.

18
1 Right click the Network icon on the bottom right of the screen. How to set up using the WPS button
2 In the pop-up menu that appears, click Status. If your router has a WPS button, follow these steps.
3 On the dialog that appears, click the Support tab.
1 Set Network Type to Wireless from the Open Network Settings page.
4 On the Support tab, click the Details button. The Network connection values are
2 Select Use WPS.
displayed.
3 Press the WPS or PBC button on your wireless router within the next two minutes. Your
How to set up manually product automatically acquires all the network setting values it needs and connects to
your network.
1 Set Network Type to Wireless from the Open Network Settings page.
4 The network connection screen appears, and network setup is done.
2 The product searches for available wireless networks. When done, it displays a list of the
available networks.

3 In the list of networks, select a network.

" If the desired wireless router does not appear, select Refresh to search again.
" If the router cannot be found after retrying, select Add Network.

4 If you selected a password-protected network, enter the password, and tap Go.
" You may skip this step if you selected an open network.

5 The network connection screen appears, and the verification process starts.
6 Select Cancel while network connections are being attempted. This will stop the
connection.

7 Select IP Settings on network connection screen. The IP Settings screen appears.

8 Select the field at the top and then set IP setting to Enter manually.
" Changing IP setting to Enter manually automatically changes DNS setting to Enter
manually.

9 Enter the IP Address, Subnet mask, Gateway, and DNS Server values manually.
10 When done, select OK at the bottom of the page. The network test screen appears, and
the verification process starts.

11 When the connection has been verified, the OK button appears on the bottom of the
screen.

12 Tap OK to complete the setting.

19
Chapter 03
Writing

Note - Entry Write

Tap All Apps > Note on the sidebar or tap the shortcut widget on the home screen to open the Note features various brush types and allows you to select the color and adjust the thickness
Note app. of the brush.

20
UI Elements Buttons Description

14 Move Zoom a canvas to move within it by using the Move option.

⑫ ⑮
15 Grid Insert a grid into a canvas.

16 Undo Undo the current operation.

① ② ③ ④ ⑤⑥ ⑦ ⑧⑨ ⑩ ⑪ ⑬ ⑭ ⑯⑰ ⑱ ⑲ ⑳ 17 Redo Redo the undone operation.

18 Add Tap this button to add a page to the Note note.

Buttons Description
19 Previous/Next Tap this button to go to the previous or next page.
• Perform general operations on Note, such as adding,
opening, saving, importing, or exporting a note. You Tap this button to open the page management page on
20 Page
1 Menu can also upload a note to the cloud storage, specify the which you can see all pages.
canvas background, send a note via email, and configure
global settings.
2 Exit Exit the Note app.

3 Share Share the Note page via the QR code.

4 List Open the Note canvas list.

5 Selection Select the content written on or inserted into a canvas.

Tap Write and tap it again to open the brush settings. You
6 Write
can select the brush type, color, and thickness.
7 Eraser Tap Eraser and tap it again to specify the eraser size.

8 Clean Tap Clean to clean the current canvas content.

Insert a ruler into a canvas. The ruler can be a straight ruler,
9 Ruler
a triangular ruler, or a protractor.
10 Shape Insert a 2D or 3D shape into a canvas.
Insert a form into a canvas and specify the numbers of rows
11 Form
and columns of the form.
Insert a mind map into a canvas. You can edit the mind map
12 Mind map
at any time.
13 Note Insert a note into a canvas.

21
Write Erasing
Use the supplied pen to write on the display. A Select Eraser to erase the written content with either end of the pen or your finger. You can
• Thin tip ( A ): Pen type use your palm to erase the content in a large area on the screen. You can also tap Clean to
quickly clear all content written on the current screen.
• Thick tip ( B ): Highlighter type

Extension function of the pen

Tap Eraser and tap it again to set the eraser size.

You can also select Eraser mode in Settings. If you

select Erase selection, the selection-based eraser mode
applies. In this mode, any selected content is erased.

After writing, you can select the handwriting by using the selection tool and use the
SmartWrite tool to quickly convert the content into calligraphic fonts.

22
Note Menu Item Description

1 New Create a note.

2 Open Open an existing note.

①
3 Save Save the current note.
②
4 Save as Save the current note in the desired format.

③ 5 Import Import a note in the IMG, PDF, SVG, or IWB format.

6 Export Export a note in the IMG, PDF, SVG, or IWB format.

④
7 Cloud Storage Upload a note to cloud storage.
⑤ Specify the background theme of the canvas. A color or preset template is
8 Theme
supported.
⑥ 9 Send Email Send the current note via email.
⑦ 10 Settings Apply the global settings of Note.

⑧
⑨
⑩

23
Settings Item Description

1 Eraser mode Set Eraser mode to Eraser or Erase selection.

Swiping with multiple fingers allows you to write by using multiple fingers when
2 Multi-finger writing
this option is toggled on or drag the canvas when this option is toggled off.
When this option is toggled on, the screen automatically dims when you write or
3 Automatic brightness
erase a content and brightens after the action is done.
4 Custom toolbars Customize the Note toolbars based on your requirements.
Handwriting
5 Specify the handwriting recognition language.
recognition language

24
Note Functions Note canvas list

QR code-based sharing

Tap the QR code to enlarge it.

25
Brush settings Ruler

Select ruler type to use.

Adjust the eraser size.

Selected ruler is activated for use.

You can insert a 3D shape and preset its color.

26
Form Mind map

A form is inserted as shown.

The system automatically recognizes handwriting and generates candidate text.

After a candidate text is selected, the handwriting is automatically beautified.

The cells in the form automatically adapt to the handwriting size.

Write outside of a canvas (available after the zoom scale exceeds 100%).

27
Note Selection: Different functions are available for different content. Below are examples.
Shape: After selecting a shape, you can change the frame/fill color of the shape and flip, pin
to top, clone, or delete it.

A note is inserted as shown, which automatically appears in the top right corner.
Form: After selecting a form, you can pin to top or delete the form.

Grid

The system automatically recognizes the handwriting in the grid, generates candidate text, Mind map: After selecting a mind map, you can change the color or text color of the mind
and converts the handwriting into standard fonts after a candidate text is selected. map and pin to top, clone, or delete it.

>

28
Page Exit
Tap Page to view, select, or delete all pages that are added to the note. Tap Exit. You are prompted whether to save the note. You can save the note and exit or exit
directly.

29
Palette Home screen: By default, the ToolBox and ColorBox options are displayed in the palette for quick selection.

Entry: All Apps > Palette.

30
UI Elements Item Description

The palette allows you to explore and use more artistic functions in your The menu allows you to perform operations such as saving, importing, sharing,
1 Menu
creation. and exiting.
2 Clear Tap to clear a canvas.

3 Undo Undo the current operation.

4 Redo Redo the undone operation.

Seven brushes and one eraser (rightmost) are available. You can specify the
5 ToolBox
brush thickness and eraser size.
Mix colors to get a unique color for your brush:
Step 1. Select a color from ColorBox.
⑤ ⑥ ⑦ Step 2. Drag the wheel in the palette. The palette turns into the
① ② ③ ④ ⑧⑨
corresponding color.
Step 3. Select another color from ColorBox.
6 Palette Step 4. Drag the wheel in the palette again to mix the two colors.

7 ColorBox Select the desired color for drawing or mixing from ColorBox.

8 Sample Pick a color at any position on the current page for your brush.

9 Fill Fill any enclosed area on a canvas with a specified color.

31
Chapter 04
SETTINGS

System Settings Item Description

1 Wireless & Network Set up the system network connection.

You can tailor system settings to your habits.
2 Personal Apply personal settings.
① 3 Input & Output Set the audio or video input and output of the system.

② 4 Application Browse and manage apps on the device.

5 System Apply general system settings.

③
6 Administrator Apply administrator settings.
④
7 About View system and legal information.

32
Wireless & Network You can also tap the “+” icon in the top right corner to add and connect to a hidden network.

Wi-Fi
When a Wi-Fi dongle is inserted, you can browse the list of available Wi-Fi networks and
select one to establish the connection.

Tap the “...” icon in the top right corner to open Wi-Fi Preferences.

Tap a connected Wi-Fi network to view the details:

In Wi-Fi Preferences, check the MAC address and IP address of the device and install
credentials.

33
Ethernet Hotspot
If a network cable is connected, you can configure the network in the Ethernet option. If a Wi-Fi dongle with the hotspot function is inserted, you can specify a hotspot name and a
password to control device access.

You can select automatic or manual configuration. In automatic configuration, the

system automatically obtains the IP address and other information about the Ethernet
and establishes the connection. In manual configuration, you need to manually enter the
corresponding information. Item Description
You can also configure an Ethernet proxy for proxy-based access. Hotspot Name Specify a hotspot name.
Specify the encryption method of the hotspot, for example,
Security
WPA or WPA2-PSK.
Password Specify a hotspot password.
Frequency Set the hotspot frequency to 2.4 GHz or 5 GHz.

34
Bluetooth VPN
If a Wi-Fi dongle with the Bluetooth function is inserted, you can configure the Bluetooth You can set up a virtual private network (VPN) for VPN-based network access.
settings.

You can add a VPN profile based on your requirements.

You can view the list of available nearby devices and connect to a Bluetooth device from the
list. Then, you can configure the permission and type of the connected Bluetooth device.

Tap the “...” icon in the top right corner to rename the current device or view received files.

You can add a VPN profile based on your requirements.

35
Samba Service Personal
You can specify whether to toggle on the Samba service that allows file transfer between a
personal device and the current device. You can customize system features based on your requirements.

Item Description
Wallpaper Specify the wallpaper type and logo.
Screen Saver Select the screen saver and specify the time to start it.
Swipe up options at the Configure the operations that correspond to Swipe up options
bottom at the bottom.
Toggle on/off Multi-Window Mode and other settings in this
Multi-Window Mode
mode.

36
Wallpaper Still wallpaper

You can select a still or a dynamic wallpaper and customize the wallpaper logo based on your
preference. Multiple still and dynamic wallpapers are available.

Dynamic wallpaper

Custom wallpaper logo

The custom wallpaper logo appears in the top left corner of the home screen.

37
Screen Saver Swipe up options at the bottom
You can set the screen saver to Clock, Colors, or Landscape and specify the time to start it. You can set the following operations that correspond to Swipe up options at the bottom:
You can also preview the screen saver. • Bottom Sidebar
• Menu

38
Multi-Window Mode You can set Position in the windows on Window Control Bar to On top, Left side, or Right side.

The multi-window mode allows you to open multiple apps on the foreground at the same
time.
You need to restart the system after toggling on Multi-Window Mode.

After the restart, opened apps are displayed in windows.

39
Input & Output Sound Output Settings
You can configure the channel to output system sounds.
Configure the system sound and image input and output.

Item Description
Item Description
Speaker The output is from the speaker of this device.
1 Touch Sounds Toggle on/off Touch Sounds. The output is from the device that is connected to the rear
Lineout
AUDIO OUT interface.
2 Sound Output Settings Change the sound output channel.
Mixed The output is from mixed sources.
3 Input Naming Settings Rename the input source.

4 HDMI OUT Format Change the HDMI OUT resolution and refresh rate.

40
Input Naming Settings HDMI OUT Format
You can rename an external signal source to a custom name for display. You can set HDMI OUT Format to 3840×2160_60Hz or 1080P_60Hz.

41
Application You can apply the following settings to an app:

In Application, you can browse system apps and manage their permissions.

Tap the “...” icon in the top right corner to reset app preferences.

Option Description
Disable Disable/Enable the app.
Force Stop Forcibly stop a running app.
App Notifications Manage app notifications.
Permissions Manage app permissions.
Storage Manage the storage occupied by the app.
Open by default Manage the Open by default setting for the app.
Memory Manage the memory occupied by the app.
Install unknown apps Toggle on/off Install unknown apps for the app.
Modify system settings Toggle on/off Modify system settings for the app.

42
System Date & Time
You can specify the date and time format and the time zone of the system.
System settings allow you to configure general system functions.

Item Description
Use 24-Hour Format Toggle on/off Use 24-Hour Format.
Toggle on/off Automatic Date & Time. If you toggle off this
Automatic Date & Time
option, you need to manually specify the date and time.
You can specify the date in one of the following formats:
• YYYY/MM/DD
Date Format
• DD/MM/YYYY
• MM/DD/YYYY
Specify the time zone. The time zone is the basis for the
Time Zone
automatic adjustment of the date and time.

43
Language & Keyboard Region
You can configure the system language and keyboard. You can specify the region. The system automatically limits the Wi-Fi band based on the
restriction according to GDPR requirements.

Item Description
English, French, German, Italian, Polish, Portuguese, Russian,
Spanish, Swedish, Greek, Cheskey, Slovak, Hungarian,
Finnish, Turkish, South Arabic Language, Hebrew, Chinese
Languages (Traditional/Simplified), Japanese, Korean, Romania, Croatia,
Lithuania, Serbian Latin, Norway, Denmark, Vietnam,
Indonesia, Thailand, Kazakh (Cyrillic), Ukrainian, Bulgarian,
Slovenian, Dutch, Latvia, Estonia, Hindi
• Android Keyboard (ASOP)
• Google Pinyin Keyboard
Virtual Keyboard
• Japanese IME
• Korean IME
• Android Keyboard (ASOP) – English US
• Google Pinyin Keyboard - Chinese
Physical Keyboard
• Japanese IME - Japanese
• Korean IME - Korean

44
Storage To free up space, tap Clean Up App Data to enter the cleanup page and clear unnecessary app
data.
You can view the internal storage space and the space occupied by different types of files.

WA65C WA75C WA86C

45
System Update Eye Protection Mode and Automatic Backlight
This page allows you to view the current system version and check for updates.

If no updates are found, the following window pops up.

• If Eye Protection Mode is toggled on, the system shows warm colors on the screen for eye
protection.
• If Automatic Backlight is toggled on, the system automatically adjusts the screen
backlight value based on the ambient brightness for energy saving and eye protection.

If an update is found, the update is downloaded. Then, you are asked whether to execute the
update.

46
Pixel Shift Lock Screen
The pixel shift function is used to refresh the screen display through screen pixel jitter and
shift when the device is on but idle for a long time. This prevents screen burn-in. Password
The lock screen password is used to prevent unauthorized operations when the device is idle.

After setting up the lock screen password, you can tap ScreenLock on the sidebar to lock the
screen.
You can specify the pixel shift interval based on your requirements. We recommend that you
specify a proper interval that is not too short to avoid affecting your operations.

47
Email Account Start up & Shut down
Setting up an Email account allows you to send files via Email in the file manager or Note In Start up & Shut down, you can configure all relevant options.
app.

Item Description
After you configure a Start up channel, the channel is
Start up Channel
automatically entered upon Start up.
If this option is toggled on, the screen automatically turns
Standby After Start
black every time the Interactive Display is started and enters
up(Black Screen)
the home screen.
Boot Logo and Video You can customize the boot logo and video.
If no operations are performed within a specified time, the
Auto Standby
system automatically enters standby mode.

48
 Item Description Boot task settings (the same as off task settings)
If no operations are performed within a specified time, the
Auto Power off
system automatically powers off.
Power Off Reminder Toggle on this option to configure boot and off tasks.
You can specify the date and time for powering on the
Add Boot Task
product.
You can specify the date and time for powering off the
Add Off Task
product.

You can customize the boot logo and video on the following page.

You can schedule a task on a specified day per week.

49
Security Credential list
In the security settings, you can view the configured credentials in the system, including
trusted and user credentials. Connecting to specific encrypted networks, such as TLS or PEAP
requires a specific credential for validation.

The following window pops up during credential clearing.

50
 Administrator
The administrator settings are usually used by device administrators to provide device control functions at a higher level.
To modify these settings, you need to specify an administrator password. Otherwise, all administrator settings become unavailable. Specifying an administrator password prevents ordinary
users from modifying the options on this page without permissions.
If the administrator password is lost, press Input > Up > Down > Back on the remote control to clear the administrator password.

51
Wake On Lan USB Clone

If Wake on Lan is toggled on and the device is connected to a network cable, the Start up The USB clone function allows you to quickly export the system and on-screen display (OSD)
instruction can be sent to the device in standby status via the network cable. settings from one Interactive Display to another.

HDMI CEC
If HDMI CEC is toggled on and the device that supports the CEC protocol is connected to
the product via the HDMI cable, you can easily control the corresponding functions of the
Interactive Display by using the remote control of the device.

52
Default Start up Item Kiosk Mode
If the default Start up item is specified, the corresponding app/web page/document is If the default Start up item is set to a specific content form, such as a web page, you can
automatically displayed after Start up. toggle on Kiosk Mode.

The following options are supported: In kiosk mode, the content can be displayed but not manipulated.

• URL Browser
• Note
• Palette
Before the kiosk mode is toggled on, a window pops up to show the button combinations to
exit the mode.

53
Auto Remove Files Security lock
Set Auto Remove Files to prevent the Interactive Display from occupying a large storage You can toggle on/off system-level function locks.
space.

Item Description
Lock the system settings. The system settings can be
Settings Lock
The storage period can be set to one of the following values: unlocked only by using the administrator password.
None, 1day, 7days, and 30days Lock the network settings. The network settings can be
Network Lock
The following file types can be removed: unlocked only by using the administrator password.
• Video When USB Lock is toggled on, USB-based connections cannot
USB Lock
• Audio be recognized.

• Image After this option is toggled on, you can install apps from
Unknown Source
unknown sources.
• Document
• Others

54
About OSD Menu
You can view basic system information. The OSD menu allows you to view and configure external signal sources, image display, and
system sounds.

Item Description You can open the OSD menu by using one of the following methods:
Third-party licenses Button on the status bar:
Legal Information Open source licenses 2
System Webview licenses
Model Number Displays the model number of the device. Button on the sidebar:
Android Version Displays the Android version.
Kernel Version Displays the system kernel version.
Serial Number Displays the serial number of the device.
Software Version Displays the software version of the device.

55
Home screen Display
The home screen allows you to change the external signal source and adjust the system Adjust image display settings.
volume and brightness.

Item Description
General OPS/Android/HDMI1/HDMI2/HDMI3/PC/Type-C
Display Adjust the system backlight brightness.
Audio Adjust the system volume.

Item Description
When Auto brightness is toggled on, the system
Auto brightness automatically adjusts the backlight brightness based on the
ambient brightness.
When this option is toggled on, the system automatically
Energy saving turns off the screen if it detects that the ambient brightness
is lower than the threshold (10) for one minute.

56
Item Description Audio
When this option is toggled on, the system displays warm Adjust system audio settings.
Eye care
colors for eye protection.
When this option is toggled on, the system makes a paper-
Paper eye care
like display for eye protection.
This option is valid only for external signal sources. You can
select the preset picture mode or customize the following
parameters:

Picture mode • Brightness

• Contrast
• Saturation
• Sharpness
You can adjust the color temperature value based on your
Color Temperature
requirements.
Advanced settings include the following options:
• Picture size settings: You can specify the aspect ratio. For
example, you can set the aspect ratio to full screen.
• Color space: You can adjust the color space of the display.
Item Description
• HDMI range: You can adjust the HDMI range.
• Pixel shift: You can specify whether to shift the screen Audio mode You can select a preset audio mode.
Advanced settings image at a specific interval to prolong the life of the When you set Audio mode to Custom, you can adjust the
display. following audio parameters:
Parameter adjustment
• AI PQ: The gamma value of the image can be • Bass
automatically adjusted based on the scenario to achieve • Treble
the optimal display effect.
Volume Adjust the volume.
• Dynamic backlight (DCR): The contrast can be dynamically
Balance Adjust the balance.
adjusted based on the displayed image.
Mute Toggle on/off Mute.

57
Chapter 05
Troubleshooting guide

Problems and solutions

Source window (HDMI) issue

$ Test your product as follows before Blank spaces are found on all four sides of the screen The blank spaces are not caused by the product.
calling Samsung Customer Service when an HDMI cable is connected to the product and
Center. If the problem persists, Blank spaces on the screen are caused by the PC or graphics card. To resolve the problem,
PC.
contact Samsung Customer adjust the screen size in the HDMI settings for the graphics card.
Service Center.
If the graphics card settings menu does not have an option to adjust the screen size, update
the graphics card driver to the latest version.
(Please contact the graphics card or computer manufacturer for further details about how to
adjust the screen settings.)

The images on the screen look distorted. Check the connected cable. Compatibility is not guaranteed if you use a cable that has not
been supplied by Samsung.

The screen is not clear. The screen is blurry. Set the resolution and frequency to the recommended level.

The screen appears unstable and shaky. Check that the resolution and frequency of the PC and graphics card are set within a range
compatible with the product. Then, change the screen settings if required by referring to
There are shadows or ghost images left on the screen.
'Preset timing modes'.

White does not really look white. Go to Picture and adjust the White Balance settings.

The product will turn off automatically. Make sure the power cable is connected properly to the product and power outlet.

58
Source window (HDMI) issue

The screen display does not look normal. Encoded video content may cause the display to appear corrupted in scenes featuring fast
moving objects such as in a sports event or action video.

Low signal level or low picture quality may cause the display to appear corrupted. This does
not mean the product is defective.

A mobile device within a distance of one-meter radius may cause static on analogue and
digital products.

The brightness and color do not look normal. From the menu, select Menu → SETTINGS → Picture → Reset Picture to try resetting the
screen.

The display looks unstable and then freezes. The screen may freeze when a resolution other than the recommended resolution is used or
if the signal is not stable. To resolve the issue, change the PC resolution to the recommended
resolution.

The screen cannot be displayed in full screen. If the source window is set to full screen mode while in portrait orientation, a black bar
appears at both the top and bottom.
Change to landscape orientation, and then switch the Source window to full screen mode.

59
Sound issue

There is no sound. Check the volume.

The volume is too low. Adjust the volume.

If the volume is still low after turning it up to the maximum level, adjust the volume on your
PC sound card or software programme.

Video is available but there is no sound. If a HDMI cable is connected, check the audio output settings on the PC.

If a source device is used

• Check the audio output settings for the source device.
(For example, if your monitor is connected to HDMI, you may need to change the audio
option of your video output device to HDMI.)

Reconnect the power cable to the device and then reboot the device.

There is static coming from the speakers. Low signal level can cause corrupted sound.

There is audible sound when the volume is muted. Audio settings for main speakers are separate from the internal speakers on the product.
Changing or muting the volume on the product does not affect an external
amplifier(decoder).

60
Touch function issues

The icons can be selected but does not allow drawing. Use the provided product-specific pen.

Touching does not work when HDMI connection is Check whether the TOUCH ‍ port on the product is connected to a USB port on the PC using
used. the supplied USB cable.
• WA65C/WA75C/WA86C
" HDMI ‍ 1 or ‍ 2 → TOUCH ‍ 1 on the rear of the product
" HDMI ‍ 3 → TOUCH ‍ on the front of the product

When two pens are used, display has difficulty Make sure that there is enough space between the two pens at multi-touching.
recognizing them.

There is a screen touch malfunction such as slow or Make sure that there are no foreign substances on the screen surface.
inaccurate responding.
Check whether the screen is broken.

Make sure that the product is not exposed to direct sunlight.

When the product is turned on after turning off, do not tap the screen because touch
calibration is performed for 5 seconds.

61
HDMI-CEC issues

Anynet+ does not work. Check if the device is an Anynet+ device. The Anynet+ system supports Anynet+ devices only.

Check if the Anynet+ device power cord is properly connected.

Check the Anynet+ device’s Video/Audio/HDMI cable connections.

Check whether Anynet+ (HDMI-CEC) is set to On in Setting → Administative → Control

Check whether the remote control is Anynet+ compatible.

Anynet+ doesn’t work in certain situations. (initial setup)

If you have removed and then reconnected the HDMI cable, please make sure to search
devices again or turn your product off and on again.

Check if the Anynet+ function of the Anynet device turns on.

I want to start Anynet+. Check if the Anynet+ device is properly connected to the product and check if Anynet+
(HDMI-CEC) is set to On in Menu → SETTINGS → External Device Manager.

I want to exit Anynet+. Press the SOURCE button on the product remote control and select a non-Anynet+ device.

The message “Disconnecting Anynet+ device...” You cannot use the remote control when you are configuring Anynet+ or switching to a view
appears on the screen. mode.

Use the remote control after the product has completed Anynet+ configuration or has
finished switching to Anynet+.

The Anynet+ device does not play. You cannot use the play function when initial setup is in progress.

62
HDMI-CEC issues

The connected device is not displayed. Check whether or not the device supports Anynet+ functions.

Check whether or not the HDMI cable is properly connected.

Check whether Anynet+ (HDMI-CEC) is set to On in Menu → SETTINGS →

External Device Manager.

Search Anynet+ devices again.

Anynet+ requires an HDMI connection. Make sure the device is connected to your product
with an HDMI cable.

Some HDMI cables may not support Anynet+ functions.

If the connection is terminated because there has been a power failure or the HDMI cable has
been disconnected, please repeat the device scan.

Other issue

The product smells like plastic. The plastic smell is normal and disappears over time.

Small particles are found on the edges of the product. The particles are part of the product design. The product is not defective.

When I try to change the PC resolution, a message The message "The defined resolution is not currently supported" appears if the input source
"The defined resolution is not currently supported" resolution exceeds the maximum resolution of the product.
appears. To resolve the issue, change the PC resolution to a resolution supported on the product.

There is no sound from the speakers in HDMI mode DVI cables do not transmit sound data.
when a DVI-HDMI cable is connected.

There is no sound in HDMI mode. Displayed picture colors may not look normal. Video or sound may not be available. This
can occur if a source device that only supports an older version of the HDMI standard is
connected to the product.

63
Chapter 06
Specifications

General
Model Name WA65C WA75C WA86C

Panel Size 65 CLASS (64.5 inches / 163.9 cm) 75 CLASS (74.5 inches / 189.3cm) 86 CLASS (85.6 inches /
217.4cm)

Display area 1428.48 mm (H) x 803.52 mm (V) 1649.664 mm (H) x 927.936 mm (V) 1895.04 mm (H) x 1065.96
mm (V)

$ Horizontal Frequency: Synchronization (Panel Horizontal Frequency 135 kHz

The time required to scan a single Spec)
line from the left to the right side Vertical Frequency 60 Hz
of the screen is called a horizontal Resolution Optimum resolution 3840 x 2160
cycle. The reciprocal number
of a horizontal cycle is called Maximum resolution
horizontal frequency. Horizontal
Power Supply AC100-240V~ 50/60Hz
frequency is measured in kHz.
Refer to the label at the back of the product as the standard voltage can vary in different countries.
$ Vertical Frequency:
The product displays a single Environmental Operating Temperature : 32 °F – 104 °F (0 °C – 40 °C)
image multiple times per second considerations * For installing the enclosure, keep the internal temperature at 104 °F (40 °C) or below.
(like a fluorescent light) to display
what the viewer sees. The rate of Humidity : 10% – 80%, non-condensing
a single image being displayed
Storage Temperature : -4 °F – 113 °F (-20 °C – 45 °C)
repeatedly per second is called
vertical frequency or refresh rate. Humidity : 5% – 95%, non-condensing
Vertical frequency is measured * Applicable before the product package is unpacked.
in Hz.

64
" Due to the nature of the manufacturing of this product, approximately 1 pixel per million (1 ppm) may appear brighter or darker on the panel. This
does not affect product performance.
" This product can be set to only one resolution for each screen size to obtain the optimum picture quality due to the nature of the panel. Using
a resolution other than the specified resolution may degrade the picture quality. To avoid this, it is recommended that you select the optimum
resolution specified for your product.
" For detailed device specifications, visit the Samsung website.
• Europe only (WA65C/WA75C/WA86C only)
To access energy labelling information about this product on the European Product Registry for Energy Labelling (EPREL), go to https://eprel.
ec.europa.eu/qr/****** where ****** is the product’s EPREL registration number. You can find the registration number on the rating label of your
product.
• Turkey only
To access the energy labelling information of the model: WA65C, WA75C, WA86C
(1) Go to https://www.samsung.com/global/ecodesign_energy
(2) Get the model identifier from the energy label of the product and type it in the search box
(3) Energy labelling information can be found

65
Preset timing modes No. Signal timing name Reference
clock
[MHz]
Hf
[KHz]
Vf
[Hz]
HDMI VGA TypeC

27 720*576P504:3 CEA 27 31.25 50 / / Y

The screen will automatically be adjusted if a signal that belongs to the following standard
28 720*576P5016:9 CEA 27 31.25 50 / / Y
signal modes is transmitted from your PC. If the signals transmitted from the PC differ from
29 1280*720P5016:9 CEA 74.25 37.5 50 / / Y
the standard mode, the screen may not be displayed. In such a case, change the settings as
30 1440*576P5016:9 CEA 54 31.25 50 / / Y
shown in the following table by referring to the graphics card user manual.
31 1920*1080P5016:9 CEA 148.5 56.25 50 / / Y
clock Hf Vf
No. Signal timing name Reference HDMI VGA TypeC 32 1920*1080P2316:9 CEA 74.175 26.973 23.976 / / Y
[MHz] [KHz] [Hz]
33 1920*1080P2416:9 CEA 74.25 27 24 / / Y
1 720*400 @70Hz IBM 28.322 31.788 70 / Y /
34 1920*1080P2516:9 CEA 74.25 28.125 25 / / Y
2 640*480 @60Hz VESA 25.18 31.469 59.94 Y Y Y 35 1920*1080P2916:9 CEA 74.175 33.716 29.97 / / Y
3 800*600 @56Hz VESA 36 35.156 56.25 / Y Y 36 1920*1080P3016:9 CEA 74.25 33.75 30 / / Y
4 800*600 @60Hz VESA 40 37.879 60.317 Y Y Y 37 720(1440)*480i CEA 27 15.734 59.939 Y / /
5 1024*768 @60Hz VESA 65 48.363 60.004 Y Y Y 38 480p 59Hz CEA 27 31.469 59.94 Y / /
6 1280*768 @60Hz(RB) CVTRB 68.25 47.396 59.995 Y Y Y 39 480p 60Hz CEA 27.027 31.5 60 Y / /
7 1280*768 @60Hz VESA 79.5 47.776 59.87 Y Y Y 40 720(1440)*576i CEA 27 15.625 50 Y / /
8 1280*800 @60Hz VESA 83.5 49.702 59.81 Y Y Y 41 576p 50Hz CEA 27 31.25 50 Y / /
9 1280*960 @60.000Hz VESA 108 60 60 Y Y Y 42 720p 60Hz CEA 74.25 45 60 Y / /
10 1280*1024 @60Hz VESA 108 63.981 60.002 Y Y Y 43 720p 59Hz CEA 74.176 44.955 59.94 Y / /
11 1360*768 @60Hz VESA 85.5 47.712 60.015 Y Y Y 44 720p 50Hz CEA 74.25 37.5 50 Y / /
12 1440*900 @60Hz(RB) CVTRB 88.75 55.469 59.901 Y Y Y 45 1080i 60Hz CEA 74.25 33.75 60 Y / /
13 1440*900 @60Hz CVT 106.5 55.935 59.887 Y Y Y 46 1080i 59Hz CEA 74.176 33.716 59.94 Y / /
14 1680*1050 60Hz VESA 146.25 65.29 59.954 Y Y Y 47 1080i 50Hz CEA 74.25 28.125 50 Y / /
15 1920*1080 60Hz CEA 148.5 67.5 60 Y Y Y 48 1080p 60Hz CEA 148.5 67.5 60 Y / /
16 640*480P594:3 CEA 25.175 31.469 59.94 / / Y 49 1080p 50Hz CEA 148.5 56.25 50 Y / /
17 640*480P604:3 CEA 25.2 31.5 60 / / Y 50 1080p 30Hz CEA 74.25 33.75 30 Y / /
18 720*480P604:3 CEA 27.027 31.5 60 / / Y 51 1080p 29Hz CEA 74.176 33.716 29.97 Y / /
19 720*480P6016:9 CEA 27.027 31.5 60 / / Y 52 1080p 25Hz CEA 74.25 28.125 25 Y / /
20 1280*720P5916:9 CEA 74.175 44.955 59.939 / / Y 53 1080p 24Hz CEA 74.25 27 24 Y / /
21 1280*720P6016:9 CEA 74.25 45 60 / / Y 54 1080p 23Hz CEA 74.176 26.973 23.976 Y / /
22 1440*480P604:3 CEA 54.054 31.5 60 / / Y 55 3840*2160 60Hz CEA 594 135 60 Y / Y
23 1440*480P5916:9 CEA 54 31.469 59.94 / / Y 56 3840*2160 50Hz CEA 594 112.5 50 Y / Y
24 1440*480P6016:9 CEA 54.054 31.5 60 / / Y 57 3840*2160 30Hz CEA 297 67.5 29.97 Y / Y
25 1920*1080P5916:9 CEA 148.35 67.432 59.939 / / Y 58 3840*2160 25Hz CEA 297 56 25 25 Y / Y
26 1920*1080P6016:9 CEA 148.5 67.5 60 / / Y 59 3840*2160 24Hz CEA 297 54 23.982 Y / Y

66
Chapter 07
Appendix

Responsibility for the pay service (Cost to A product damage caused by customer’s fault
customers) Product damage caused by customer’s mishandling or wrong repair
If a product damage is caused by;

" When the service is requested, in spite of in warranty, we may charge you for a visit from a • External impact or drop.
service technician in the following cases. • Use of supplies or separately sold product unspecified by Samsung.
• Repair from a person besides an engineer of outsourcing service company or partner of

Not a product defect Samsung Electronics Co., Ltd.

• Remodeling or repairing the product by customer.
Cleaning of the product, Adjustment, Explanation, Re-installation and etc. • Using it with incorrect voltage or non-authorised electrical connections.
• If a service technician is requested to give instructions on how to use product or simply • Not following the “cautions” in User Manual.
adjusts options without disassembling product.
• If a defect is caused by external environmental factors (Internet, Antenna, Wired Signal,
etc.) Others
• If a product is reinstalled or devices are connected additionally after installing the • If product fails by natural disaster. (lightning, fire, earthquake, flood damage, etc)
purchased product for the first time.
• If consumable components are all used up. (Battery, Toner, Fluorescent lights, Head,
• If a product is reinstalled to move to a different spot or to move to a different house. Vibrator, Lamp, Filter, Ribbon, etc.)
• If the customer requests instructions on how to use another company’s product. " If customer requests a service in case the product has no defect, service fee may be
• If customer requests instructions on how to use the network or another company’s charged. So please read User Manual first.
programme.
• If customer requests software installation and setup for the product.
• If a service technician removes/cleans dusts or foreign materials inside of the product.
• If customer requests an installation additionally after purchasing a product through
home-shopping or online.

67
Prevention of afterimage burn-in HDMI License notice
The terms HDMI and HDMI High-Definition Multimedia Interface, and
What is afterimage burn-in? the HDMI Logo are trademarks or registered trademarks of HDMI
Licensing Administrator, Inc. in the United States and other countries.
Afterimage burn-in should not occur when the panel is operating normally. Normal operation
refers to a continuously changing video pattern. If the panel displays a fixed pattern for an Open Source License Notice
extended period of time a slight voltage difference may occur between the electrodes in
Open Source used in this product can be found on the following webpage
pixels that control the liquid crystals.
(https://opensource.samsung.com).
Such a voltage difference between electrodes increases with time and makes the liquid
crystals thinner. When this occurs, a previous image can remain on the screen when the
pattern changes.
This information is a guide to prevent afterimage burn-in. Viewing a fixed screen
for an extended period of time may cause afterimage burn-in. This problem is not
included in warranty.

Recommended prevention practices

Viewing a fixed screen for an extended period of time may cause afterimage burn-ins or
smudges. Turn off the product when it is not used for a long time, activate the Power Saving
mode, or run a moving screen saver.

68
Low Blue Light ENERGY STAR
Low Blue Light (software solution) filters out blue light to protect your eyes by adjusting how ENERGY STAR is a U.S. Environmental Protection Agency voluntary program that helps
much blue light is shown: businesses and individuals save money and protect our climate through superior energy
1. To open blue light setting: on an device home screen, swipe up from the bottom efficiency. Products that earn the ENERGY STAR prevent greenhouse gas emissions by
meeting strict energy efficiency criteria or requirements set by the U.S. Environmental
2. In the middle of “General Setting”, the function low blue light is called “Eye Care”.
Protection Agency. The following logo appears on all ENERGY STAR-certified models:
3.Tap the item “Eye Care” to enable/disable low blue light.
This product qualifies for ENERGY STAR in the “Standard mode” setting and this is the setting
Tips for eye health in which power savings will be achieved. Changing the Standard mode picture settings
Eye exercises can help minimize eye strain. Slowly roll your eyes to the up, down, left and or enabling other features will increase power consumption that could exceed the limits
right. Repeat as many times as needed. necessary to qualify for ENERGY STAR rating. Refer to EnergyStar.gov for more information
When viewing screens for extended periods, it is recommended to take periodic breaks on
from viewing. Short breaks of at least 10 minutes are recommended after one (1) hour of
continuous viewing.
While taking breaks, users can further reduce eye strain and dryness by focusing on objects
that are further away from them for 10-15 seconds, then gaze at something up close for 10-15
seconds. Repeat this up to 10 times.
This exercise reduces the risk of your eyes’ focusing ability to “lock up” after prolonged
computer work.

69