Comment on Travdncore Rayons Ltd. v. Union of India
Comment on Travdncore Rayons Ltd. v. Union of India
Comment on Travdncore Rayons Ltd. v. Union of India
and, therefore, deserves notice in the pages of this valued legal journal.
The case bears upon three aspects of the concept of natural justice, viz. :
(1) personal hearing ; (2) institutional decision and (3) reasoned decision.
On each of these three questions, the court appears to have taken positions
which seem to go to some extent beyond what the court has said so far.
The fact situation in the case is rather simple. The case arose under
the Central Excises and Salt Act, 1944, read with the Finance Act, 1955.
The appellant-company was engaged in the production of cellulose film.
The Deputy Superintendent of Central Excise took the view that the company
was producing in its factory nitro-cellulose lacquer and was using it
internally, and thus, levied an excise duty on the company. The company
challenged its liability to pay the duty on the ground that the chemical
compound in question was not nitro-cellulose lacquer, and as such was
not dutiable within the meaning of the Central Excises and Salt Act, 1944.
In support of its position, the company produced a certificate of test issued
by the Silk Mills Research Association, Bombay. The company went in
appeal to the collector of customs against the decision of the Deputy
Superintendent. The collector consulted the chemical examiner. He
also gave hearing to the company twice. Thereafter, he rejected the
company's contention. He gave a very detailed and elaborate judgment
running into 18 typed pages in which he set out the points on which he held
against the claim of the company. Not being satisfied with the collector's
decision, the company then invoked the revisional jurisdiction of the
Government of India under section 36 of the Excises Act.9 The Govern-
ment of India exercising its powers under section 36 rejected the company's
contention and upheld the collector's decision without giving any personal
hearing to the company. While communicating its decision it used a
printed proforma wherein it was stated that it saw no justification
to interfere with the collector's decision.10 No reasons were given by the
government as to why it did not accept the company's contention or why
it agreed with the collector's view. Against the government's order, the
company filed a special leave appeal to the Supreme Court under article
136. The court accepted the appeal and remanded the case to the govern-
ment for disposal according to law.
(0 Personal Hearing
The first question raised in the appeal before the Supreme Court
9. S. 36 of the Central Excisees and Salt Act, 1944, runs as follows :
The Central Government may, on the application of any person aggrieved by
any decision or order passed under this Act or the rules made thereunder by
any Central Excise officer or by the Central Board of Excise and Customs
constituted under the Central Boards of Revenue Act, 1963, and from which
no appeal lies, reverse or modify such decision or order.
10. The order in question was commwrcated by the Joint Secretary to the Govern-
ment of India, Ministry of Finance, and ran as follows :
"The Governmsnt of India have carefully considered the points made by the
applicant (s), but see no justification for interfering with the order in appeal.
The revision application is accordingly rejected".
604 JOURNAL OF THE INDIAN LAW INSTITUTE [Vol. 14 : 4
was that the government's decision was vitiated because it had decided the
matter without giving a personal hearing to the company. The significant
point to note in this connection is that the company had received personal
hearing, not once but twice, before the collector. The question considered
by the court was whether, in the circumstances, it was necessary for the
government also to give a hearing to the company. The court expressed
its annoyance and displeasure at, and even criticised, the fact that the
government had not given a personal hearing to the company. The
question raised before the collector of customs was of a complicated nature
and for its proper appreciation required familiarity with the chemical
composition and physical properties of chemical compounds produced
by the company. There was conflicting evidence before the collector as
the chemical examiner and the Silk Mills Research Association had
differed on the question of the nature of the chemical compound in question.
The court accepted it as true that "the rules do not require that personal
hearing shall be given", but still it took the view that :
Till now, the courts have reiterated in innumerable cases that natural
justice does not always require a personal hearing and that an opportunity
to show cause through written representations, etc. is sufficient compliance
with the principles of natural justice.12 This is the prevailing norm of the
adjudicatory procedure. The pronouncement of the Supreme Court in
the Travancore case appears to break new ground and goes to show that
perhaps the court is becoming uneasy at the prevailing practice of denying
personal hearing by the large number of quasi-judicial bodies. The
significance of the Travancore case lies in the fact that the Supreme Court
has underlined the importance of personal hearing in certain circumstances.
The court has emphasized upon the need of a personal hearing in the
instant case on the ground that "complex and difficult" questions are in-
volved, and that oral hearing would conduce to better and more satisfactory
disposal of citizens' grievances. The court's statement becomes all the
more significant when it is remembered that the collector from whose order
the Government of India was hearing the appeal had personally heard the
company twice, which meant that the collector had given a through hearing
to the company. Still, the court emphasized upon the need of a 'personal
hearing' by the government. This approach may be compared with the
13. (1968) 2 W.L.R. 1471. It was a case of taking disciplinary action against a
licensed trainer of greyhounds on the charge that his dog had been drugged.
14. Supra note 1 at 866.
606 JOURNAL OF THE INDIAN LAW tNSTlfUTE [Vol. 14 :4
revision petition from the collector's order merely stated lhat all the
points made by the company had been carefully considered by the govern-
ment and it sees no justification for interfering with the collector's order.15
The government's order was issued in a printed form and was signed by
the Joint Secretary to the Government of India, Ministry of Finance.
Commenting on the order, the court observed that there is a bare assertion
by the Joint Secretary in his communication that the Government of India
had "carefully considered the points made by the applicants". There was
however, no evidence as to who considered the points "and what was
considered". The order did not disclose the name or designation of the
authority of the Government of India who considered the "points" made
by the company. It was impossible to say whether the officer was familiar
with the subject-matter so that he could decide the dispute without elucida-
tion and merely on a perusal of papers. The order was communicated in
a printed form. Expressing its dissatisfaction with this type of procedure,
the court emphasized that by section 36, the central government was invested
with the judicial power of the state, and orders involving important disputes
were brought before the government. Therefore, a person who approaches
the government in exercise of his statutory right for the adjudication of a
dispute, is entitled to know, at least, the official designation of the person
who has considered the matter, what was considered by him, and the reasons
for recording a decision against him. The court has thus clearly expressed
its dislike of an unidentified official disposing of a matter in a quasi-
judicial proceeding. In this connection, it appears to be relevant to take
notice of another case, decided by the Supreme Court last year, and in
which also the court had made some similar observations. In Mahabir Prasad
Santosh Kumdr v. State of U.P.,16 a licence under the U.P. Sugar Dealers'
Licensing Order, 1962, to deal wholesale trade in sugar, was cancelled
by the licensing authority who was the District Magistrate. Under the
relevant rules, there existed a provision for an appeal to the state govern-
ment. An appeal was taken to the state government but it was also rejected.
Commenting on the way the authorities had functioned in the case, the
court characterised the same as revealing "a disturbing state of aftairs"
in which the "authorities have disclosed by their conduct a reckless disregard
of the rights of the appellants". Apart from other reasons which prompted
it to use such harsh language (the main cause for this being that no reasons
had been given by any of the authorities), the court also stated :
It appears, therefore, that lately the Supreme Court has been express-
ing its dislike of the system of an institutional decision in which an
unidentified official disposes a matter in exercise of a quasi-judicial power.
It is, however, too early to say whether it has assumed the status of a
binding norm of the process of adjudication that an identified officer
should hear and decide the matter. The court, though has expressed its
displeasure on this score, yet has not so far quashed any quasi-judicial
decision on this ground. Time alone can show whether the court will
go to the extent of making it a binding rule of administrative adjudication.
The attitude displayed by the court in the cases cited here is, however, at
variance with the stand taken by the House of Lords in Local Government
Board v. Arlidge,11 where the demand to particularise the judge in the
department, "to individualise" the department, was characterised as
"grotesque". In none of the cases mentioned here has the Supreme Court
referred to this observation of the House of Lords. It does not appear
that the courts in England have revised their attitude in this respect. It,
therefore, would mean that the Supreme Court is adopting a view different
from the English attitude. Needless to say that it would be conducive to the
better administration if the person concerned were to know who the judge
was. In the United States, a similar problem has been solved by holding
a hearing before a hearing officer on whose report the decision is taken
by the department concerned. This is provided for under the Administra-
tive Procedure Act, 1946.18
section 36 of the Central Excises Act was of a judicial nature and orders
involving important disputes are brought before the government. Frcm
the orders of the government, appeals could be brought before the Supreme
Court under article 136. The court would find it impossible to exercise
its jurisdiction under article 136, and to decide the dispute, without there
being a speaking order of the authority from which it is hearing the appeal.
For a proper discharge of the court's function, the authority's order should
set out the nature of the dispute, the arguments in support thereof raised
by the aggrieved party, and should reasonably disclose that the matter
received due consideration at the hands of the competent authority. The
court pointed out that the exercise of the right of appeal to it would be
futile if the authority chose not to disclose the reasons in support of the
decision reached by it. Emphasizing this point further, the court observed :
This had been the prevailing norm 21 prior to the Travancore case. For
example, in the Bhagat Paja2la case, the order of the central government
hearing an appeal from the state government was quashed because neither
the central nor the state government had given any reasons. Reasons
had, hcwever, to be given when the appellate authority was reversing the
order of the lower authority, or where the higher authority was accepting the
decision of the lower authoirty but either the reasons given by the lower
authority were scrappy or nebulous; or when the order of the lower authority
contained some bad reasons and some good reasons, the higher authority
even when endorsing the order of the lower authority should give its own
reasons. Prior to the instant case, there appears to be no case where the
Supreme Court might have insisted on the higher body to give its own
reasons when the order of the lower authority which it was affirming was
fully a reasoned one. But now the Supreme Court has given a new direc-
tion to the rule of reasoned decision by insisting that the higher tribunal
should also give its own reasons in support of its decision irrespective of
the fact that it is only affirming the decision of the lower tribunal which
has given a reasoned decision. In the instant case, on the ground of
failure of the government to give a reasoned decision, the government's
order was quashed even though the collector's order which it affirmed
was elaborate and reasoned. The court pointed out that the communica-
tion from the government gave no reasons in support of the order; the
appellant company was merely informed that the Government of India
did not see any reasons to interfere 'with the order in appeal'. The com-
munication does not disclose the points which were considered by the
government, and for what reasons those were rejected by it. The court
characterised this as a "totally unsatisfactory method of disposal of a case
in exercise of the judicial power vested in the Central Government." 22
The court has dilated upon the absolute necessity of giving sufficient
reasons which disclose the proper appreciation of the problem to be solved,
and the mental process by which the conclusions are reached in cases where
a non-judicial body exercises judicial functions. In such a situation, the
court would require to be satisfied that the decision has been reached after
due consideration of the merits of the dispute, uninfluenced by extraneous
considerations of policy or expediency. The court justified its insistence
on reasoned decisions by a quasi-judicial body because of two advantages
that would flow therefrom: (1) the aggrieved party in a proceeding before
the court has the opportunity to demonstrate that the reasons which
persuaded the authority to reject his case were erroneous; (2) the obligation
to record reasons operates as a deterrent against possible arbitrary action
21. Bhagat Raja v. Union of India, A.I.R. 1967 S.C. 1606; Income Tax Commis-
sioner v. Walchand, A.I.R. 1967 S.C. 1435; Mahabir Prasad Santosh Kumar v. State oj
U.P., A.I.R. 1970 S.C. 1302;S\atQ of Gujarat v. Patel Raghav Nath, A.I.R. 1969 S.C. 1297;
Jain & Jain, supra note 2 at 196.
2\a. Bhagat Raja v. Union of India, supra note 21.
22. Supra note U at 865.
610 JOURNAL OF THE INDIAN LAW INSTITUTE [Vol. 14 : 4
The Supreme Court refused to quash the order. Thus, the fact situation
in the two cases was not exactly similar. In many cases subsequent to the
Bhagat Raja case, the view had been expressed that when the lower body
has given a reasoned decision, the upper body may not give a reasoned
decision if it was affirming the order, barring certain exceptions.24 It would,
therefore, be clear that the Travancore case does take the matter of reasoned
decision much further ahead than had been done before in any decision
of the Supreme Court.
The Travancore case is thus of unique significance in the area of Indian
Administrative Law. It has clarified the position as to reasoned decisions.
The position as it obtains at present is that each tribunal or quasi-judicial
body in the chain should give its own reasons for its decision irrespective
of the fact whether the lower body has given its reasons or not. Needless
to say that this practice would greatly improve adjudicatory process in the
country. The obligation to give reasons is bound to instill in such bodies
a greater sense cf responsibility and care in disposing of cases coming
before them for adjudication. When this happens, situations like the one
revealed in the Mdhabir Pershad case would become rare. 25 Such revela-
tions do not credit to the administration.
Since the advent of the Independence, the task of improving the
adjudicatory process has fallen on the shoulders of the courts as there has
not been any conscious efforts made by the government to improve
administrative procedure. In England, the importance of giving reasoned
decisions was recognised by the Donoughmore Committee as early as 1932.
The committee formulated the principle that a party is entitled to know
the reasons for the decision and recommended the acceptance of this
principle as a part of natural justice. Nothing happened till the Franks
Committee reporting in 1957 insisted that there should be a general practice
that adjudicatory bodies give reasons for their decisions.26 Accordingly,
the obligation to give reasoned decisions was imposed by the Council and
Tribunals Act, 1958. But the reasons are to be given only when demanded
by the party concerned. However, this obligation is imposed only on the
24. For example, in H.M. Ahmad v. State, A.I.R. 1970 All. 46. Justice Pathak
culled out the proposition, after reviewing the earlier Supreme Court cases, that when
the inferior authority sets out its reasons, and the superior authority agrees with the same,
it does not need to specify the reasons in its order but merely refer to the reasons given
by the inferior authority : 1970 An. Sur. I.L. 98. Even recently in Chowgule & Co. v.
Union of India, A.I.R. 1971 S.C. 2021, the Supreme Court has ruled that :
The Central Government is to give reasons while rejecting the revision appli-
cation under rule 54 of the Mineral Concession Rules, 1960, unless the State
Government had already in its order of rejection given the grounds, and the
Central Government referred to them in its revising capacity (Emphasis supplied).
25. Supra note 21 ; 1970 An. Sur. I.L. 99. A trading licence was cancelled with-
out giving any reasons either by the licensing authority or the state government hearing
appeal therefrom. See supra note 16 for comments of the Supreme Court.
26. Report of the Franks Committee 24, 75.
612 JO URNAL OF THE INDIAN LA W INSTITUTE [Vol. 14 : 4
27. Lord Denning, in R. v. Gaming Board for Great Britain, ex parte Benaim,
(1970) 2 W.L.R. 1009.
28. S. 8 (b) of the A.P.A. requires administrative decisions to be accompanied
by findings and conclusions, as well as the reasons or basis therefor, upon all material
issues of law, facts or discretion presented on record.
29. Street criticises the provision in the Tribunals and Inquiries Act as inadequate ;
See Harry Street, Justice in the Welfare State 67-6§ (1968).
* Professor of Law, University of Delhi.