A'Laa Khaled Mohamed

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A'laa Khaled Mohamed

Nasr City E-mail:


CONTACT
[email protected]
Cairo Phone: 01025222447

WORK EXPERIENCE
Amer Group Jan 2017 — Jan 2019
Sales Representative
- Promote products.
- Maintain positive business and customer relationships.
- Track all appointments, sales, complaints, status reports.
- Self-improve continuously by way of experience and manager feedback

Roots Nursery Aug 2016 — April 2017


English Teacher
- Teaching English to children
- Creating good class room environment.
- Looking for signs of trouble in the students.

Skolarz Academy Jan 2016 — July 2016


Call Center Agent
- Answer incoming calls and respond to customer's emails.
- Management and resolve customer complaints.
- Sell products and place customer orders in the computer system.
- Identify and escalate issues to supervisors.
- Provide product and service information to customers.

QUALIFICATIONS
Computer skills
Microsoft Word skills
Microsoft Excel skills
Microsoft Powerpoint skills
Google Product Experience
Oracle Siebel Skills
Soft skills
Good marketing skills
Good negotiation skills
Good communication skills
Good at teamwork
Critical thinking

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Can work under pressure
Language
Arabic: Mother tonuge
English: Fluent

EDUCATION
Commerce and Accounting 2013 — 2017
Ain Shams University
grade: Good

INTERESTS
Reading
Online courses
Hanging out

COURSES
Completed pre-advanced in English at British Council

Completed the following courses (Word, Excel and powerpoint) from the ministry of defense information system department.

PERSONAL
INFORMATION
Gender: Female
Date of birth: March 24, 1996
Martial status: Single

REFERENCES
References available upon request.

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