728107598543_26_08_2024_85781(2)

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Customer Care Center

Toll free: 800 60 90 900


Email: [email protected]

Notification (Call No.): 728107598543 Eqpt. Name: SOMATOM Emotion 16 (2007) Service Report
Fault Description: Equipment System Down
Status Partially Working
LN No Checkup possible and no Scan is po FL. No.: 632-40230668-CT02 On Arrival
Serial No.: 85781 Scheduled Service

Customer/Site: Contract No.: 2600527097 Notification


Status Completed
Sanad Hospital Contract Type: Performance Plus
City: Riyadh Contract Expiry: 22/09/2024 Follow-up Visit

Problem Description / Diagnostics


Problem: X-Ray is not possible with error CT_XRS 1045
Action: filament adaptation and getter failed.
Performed HVC01 test with dummy plugs and it passed successfully for different KV and different
angles.
The expansion vessel shows that the membrane is concave so the X-Ray tube and cooling unit
should be ordered and replaced together.
Tube details ( 503967 scan seconds, installed on 13-9-2012).
A follow up visit is needed .
System is down.

Service Activity Spare Part Usage


Installation Material No. Material Description Qty S/N
PPM

Corrective X
Modification

Application

Time Booking
Date Engineer/Apps On-Site Start (Time) On-Site End (Time) On-Site (Hrs.) Travel (Hrs.)
26/08/2024 Mr Abdullah Aldawodieh 11:25 16:20 4.92 0.75

Engineer/APP Specialist Authorized Signature of Client.


Name: Mr Abdullah Aldawodieh Name: 0563203750
ID: 65456700 Direct Contact No.: 0563203750
Signature: Signature:

Date: 26/08/2024 Time: 16:20:37 Date: 26/08/2024 Time: 16:20:37

Customer Services Page:1 of 1


Customer Care Center © by Siemens Healthcare Ltd
[email protected] Saudi Arabia

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